Userpilot
JUNE 19, 2023
What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.
Userpilot
JUNE 26, 2023
How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.
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Userpilot
SEPTEMBER 21, 2022
Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. A knowledge base software helps you provide on-demand self-service support to your customers at any time.
Intercom, Inc.
JUNE 13, 2022
We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys. Satmetrix Systems, Inc., and Net Promoter System?
The Product Coalition
JUNE 30, 2021
Vimeo OTT Review & Alternatives Have you been generating video content for a long time? The video-on-demand platform, since its inception in 2004, has catered to many in the creative market. In 2017, acquiring Livestream, a service provider for live streaming, marked the onset of Vimeo entering the B2B market.
Userpilot
MAY 31, 2023
AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.
Userpilot
JANUARY 8, 2024
Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. Identify these users and reach out, asking that they write a review or grant you a video interview you can embed on your landing pages or social media.
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