The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. If you’re shopping around for a mobile app analytics platform before biting the bullet with Fullstory, you’ve landed in the right place. FullStory is a robust web and analytics tool but there are platforms out there that may specialize in one of the features you want. Learning curve.

Data Visualization 109

Data Visualization Analytic Tools Feedback Software Reporting Tools 109

Intercom, Inc.

JANUARY 25, 2019

That attitude can extend to engineering, too. When trying to solve a problem with software, it can be tempting to build an exciting, complex solution. At our event Building Intercom in Dublin, I argued that when it comes to building software, we should avoid excitement and embrace boring.

Reporting Tools 168

Reporting Tools Research Software Weak Development Team User Testing 168

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Customer Experience 97

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 148

Reporting Tools Data Visualization Customer Experience User Testing 148

Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 84

Feedback Software Analytic Tools Research Software User Testing 84

Indicative

OCTOBER 23, 2020

Every team — from product to marketing, and IT to engineering — is generating data. It empowers each team across the organization to make data-driven decisions, with access to reporting and ad hoc analysis. . What Technology Do You Need in Your Stack? This is also referred to as event data. Event Data.

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo? Book the demo!

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Mixpanel

OCTOBER 6, 2023

Sometimes teams fall short of getting pipelines tied together and running, sure. And today’s warehouses and surrounding data tools (including Mixpanel’s new Warehouse Connectors ) makes that goal easier than ever to achieve. But, it’s not automatic, and, in my experience, it’s rarely the technology that goes awry. Spectacularly.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

eG Innovations

JULY 19, 2022

Top Freeware and Open-source IT Monitoring Tools. There are hundreds of monitoring tools available in the market for enterprises and MSPs to choose from. Many of these tools are open source or freeware. Over the years, the functionality of many of these open source tools have improved greatly. What is Grafana? Why Use It?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Mironov Consulting

NOVEMBER 2, 2018

But it’s easy for B2B/enterprise companies to fall into a sales-led development model where the majority of work is for individual customers – starving the core product of innovation, new features, quality improvements and technical resilience. Good estimation and busy technical team are the keys to success. Let’s dig in….

Reporting Tools 108

Reporting Tools Weak Development Team User Testing Feedback Software 108

The Product Coalition

OCTOBER 5, 2020

It’s even harder when product managers and engineers are bogged down with work that distracts them from their highest leverage activities of identifying problems and building products people want to use to solve those problems. At its core, product operations enables product teams to achieve better outcomes. What Is Product Operations?

Embedded Analytics 145

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 145

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.  It’s easy to believe that a small piece of software that works today is done – that it will keep working into the far future.  Their market strategy team realizes they need one more field mapped. 

Customer Communications 117

Customer Communications Reporting Tools Artificial Inteligence User Testing 117

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. What are examples of market gaps? Canva is another one.

User Testing 86

User Testing Data Visualization Feedback Software Research Software 86

The Product Coalition

MARCH 11, 2020

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Only members of the Development Team create the Increment. Source : Scrum Guide 2017.

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

eG Innovations

JULY 26, 2022

The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures. Ensuring a great user experience is a team sport. Real user monitoring is a mission-critical tool for every modern digital team. Failures are a fact of life.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. But, as a customer service agent or the feedback receiver, you know customers are sometimes just as guilty. Top 4 Struggles for Customer Service Teams. This article has got you covered.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Userpilot

MARCH 15, 2024

Is Appcues or UserGuiding the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Then there’s also the price that needs to match your budget. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

eG Innovations

JUNE 9, 2022

Vendors such as Citrix now advocate the use of technologies such as Terraform and Ansible for deployments. IaC and How it Relates to Monitoring Tools. As a result, IaC may now define how infrastructure should auto-scale up or down to service the needs of applications. additional servers) to service increased demand.

Reporting Tools 52

Reporting Tools Data Visualization Artificial Inteligence Product Research 52

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. And that’s where people like Adam Markowitz come in. Less than a year later, Drata was launched.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

Userpilot

APRIL 27, 2021

Companies need a stack of SaaS onboarding tools to create personalized experiences and bring users to their “Aha! They needed a combination of their own product for personalized video onboarding, Intercom for email automation, a tool for customer segmentation, and another tool to measure the results. Live chats – Drift.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

The Product Coalition

JANUARY 26, 2024

In the perfect world, there is time not just to talk to people but to observe them, immerse in their lives, and co-design solutions with them. The real world has limited resources, unrealistic deadlines, and new teams that have not been able to do research at all. How well is the solution doing in all of those categories?

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Centercode

DECEMBER 22, 2020

This year has forced us to grow and change many, many aspects of our lives, from how we work (#remote), to how we communicate with our team (“Can you guys see my screen?”), The Impact of Pre-Release Product Testing on Star Ratings (Report). ”), to how to dress (hello sweatpants, my old friend). Increasing Efficiency.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Agile Velocity

FEBRUARY 8, 2021

Value stream mapping is a common practice in the Agile space because it allows leaders and stakeholders to see where the flow of value delivery is slowing down and exposes opportunities to create better alignment across teams. Then it becomes a tool to help diagnose a problem (which is usually when Agile coaches are called in). .

Agile 105

Agile Reporting Tools Data Visualization Weak Development Team 105

The Product Coalition

SEPTEMBER 20, 2022

In this article, QA engineer on the release team at inDriver Ivan would like to allow himself to freely speculate on the similarity between cognitive activity models in software testing and criminal investigations. A year ago, I got an offer for the role of QA Manual Engineer at inDriver.

Data Visualization 110

Data Visualization Reporting Tools Weak Development Team Software Review 110

Intercom, Inc.

JULY 19, 2018

As up and coming engineers in Silicon Valley, Jean Hsu and Edmond Lau long sought more influence and impact in their respective positions – but they couldn’t shake the feeling of being stuck. Many engineers feel like they must make a jump into management to lead. Jean: Especially with engineering teams.

Engineering 135

Engineering Feedback Software User Testing Leadership 135

The Product Coalition

NOVEMBER 24, 2020

On the one side, they address typical Scrum events such as Sprint Planning, Sprint Review, and the Sprint Retrospective. A Scrum Master should recognize that different stages of a Scrum Team’s development require different approaches: some, teaching; some, coaching; and some, mentoring. A cross-functional?—?be

Data Visualization 167

Data Visualization Weak Development Team User Testing Software Review 167

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Indicative

DECEMBER 8, 2020

Recently, Indicative CEO Jeremy Levy got together with Toucan Toco product lead Romain Duboc to talk about how organizations can use the analytics tools available today to build more data-driven products. It’s that philosophy that drives us to create analytics tools that are better suited to today’s organizations. Embedded Analytics.

Data Visualization 120

Data Visualization Analytic Tools Reporting Tools Customer Experience 120

The Product HQ

MAY 10, 2024

With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers. Develop the Right Skills Certification in data PM develops the right skills. Big data analytics is a growing global market expected to reach $550 billion by 2028.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Department of Product

JUNE 27, 2022

Poor structure can make things worse. Define your org structure There are many ways to organize product development. Each function (Engineering, Product, and Design) has their own reporting structure and organization. For example, Frontend and Backend teams. So they expect Frontend teams and Backend teams.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Amplitude

DECEMBER 17, 2020

As a product leader, you know how important iteration is to helping teams adapt to user needs and build great products. But iterating without clear, accessible data can lead to problems throughout the launch cycle, from poor audience fit to missed timelines because it took too long to validate an earlier change.

Data Visualization 66

Data Visualization Analytic Tools User Testing Product Research 66

The Product Coalition

NOVEMBER 30, 2022

But many, many products are developed without knowing from the start that people want the solution, or even care about the problem. There are plenty of software products that start with a solution that is “possible” and “innovative” but has nothing to do with how people actually behave. It seems so simple!

User Testing 134

User Testing Product Research Research Software Customer Experience 134

Userpilot

APRIL 8, 2021

We know giving you run-of-the-mill solutions like ‘keep UX debt/design log and refactor your designs regularly’ isn’t really practical or helpful. UX debt affects high-growth SaaS companies in industries where time-to-market is mission-critical and bootstrapped startups without a design team most. What is UX debt? Reasons for UX debt.

Research Software 98

Research Software Feedback Software UX Weak Development Team 98