Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Know your own systems. You are only as strong as the weakest link in your privacy ecosystem.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. Is it worth developing a live streaming app?

Feedback Software 142

Feedback Software User Testing Technical Review Data Visualization 142

Product Management Unpacked

JUNE 23, 2020

One of the largest products that Grone manages ensures that organizations can easily get a copy of their offsite backups into the cloud for protection in the event that something were to happen to compromise their data locally. You’re not an engineer. Grone highlights how he’s working to help make jobs easier for different teams.

Data Visualization 192

Data Visualization Customer Experience Weak Development Team Technical Review 192

Userpilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Let's jump right into it!

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

MARCH 2, 2020

The Scrum Stakeholder and Organizational Excellence in Legacy Organizations Regularly, InfoQ applies the ‘ Crossing the Chasm ’ metaphor to engineering practices, thus covering a part of the agile movement to create learning organizations. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

eG Innovations

JULY 19, 2022

Grafana is developed by Grafana Labs with a free version of Grafana available on GitHub under a GNU AGPLv3 license. Nagios is a free, open-source monitoring system for computer systems. Nagios can proactively probe systems and resources and raise alerts if problems are detected. Other Information: What is Zabbix?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Mironov Consulting

SEPTEMBER 23, 2023

Services companies (aka custom development, agencies, outsourcing/nearshoring, contract engineering, consultancies, any work-for-hire) primarily market/sell the time and expertise of their people.  Work ”)  No one cares how big the team is, how long it took to build, or how smart our engineers and designers are.

Reporting Tools 80

Reporting Tools Data Visualization Analytic Tools Feedback Software 80

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback. Register here for FREE to get an inside scoop!

Data Visualization 76

Data Visualization User Testing Analytic Tools Customer Feedback 76

Tyner Blain

AUGUST 10, 2023

The Jobs of the Problem Statement This article continues a series on the three critical flaws in most product development processes a problem statement exists to address. To reduce the confusion, delays, and waste teams face as a result of not knowing why something is being asked for and not knowing what good enough looks like.

Systems Review 52

Systems Review Customer Experience Software Review Weak Development Team 52

eG Innovations

JULY 26, 2022

The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures. Ensuring a great user experience is a team sport. Real user monitoring is a mission-critical tool for every modern digital team. Failures are a fact of life.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Department of Product

MARCH 28, 2022

The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? Regular show and tells – aside from your standard product demos, encourage your engineers to show and tell the new tech they’re using in your product.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. What does good, actionable feedback look like?

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. An aerospace engineer turned entrepreneur, Adam learned early the best way to earn trust was proving you deserve it. Cyber security and compliance, it turns out, is in demand. Less than a year later, Drata was launched.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Our dedicated UX teams have successfully handled over 250 collaborations with clients from different industries worldwide.

Research Software 77

Research Software User Testing Technical Review Product Research 77

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback. Register here for FREE to get an inside scoop!

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development. little about product design.

Books 138

Books Technical Review Research Software Data Visualization 138

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Gainsight

SEPTEMBER 22, 2022

Sometimes we find that the best observations come to us after an event, lecture, or gathering. healthcare systems and in search of ways for healthcare providers to provide better care, more efficiently. We activate the data even further by adding a system of intelligence on top,” explained Khanna.

Healthcare 52

Healthcare Analytic Tools Feedback Software Customer Experience 52

Amplitude

NOVEMBER 4, 2020

Our tool is fundamental to every stage of our product development process. In this post, we hone in on three of the most important levels: finding your North Star Metric, product development, and customer success. At Amplitude, we’re big believers in aligning product teams to a standard North Star Metric.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

APRIL 4, 2022

Product localization impacts nearly every function in the company: engineering, product , marketing , customer support, and even legal and compliance. Make sure to share your product localization plans with each team, since all of them will have a stake in this project: Product and engineering teams will prepare the product for localization.

Reporting Tools 83

Reporting Tools Strategy User Testing Customer Experience 83

Mironov Consulting

FEBRUARY 6, 2020

Just as every organization needs a finance/accounting team that follows GAAP and tracks cashflow. So we should take the time to propose various metrics, review them with our teams, argue a bit, and consider our first choices as experiments rather than instant full-year commitments. 15 days in their IT queue for system access?

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

MARCH 11, 2024

Looking for an effective event tracking tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your event tracking needs. Looking for a Better Alternative for Event Tracking? Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Usersnap

FEBRUARY 20, 2020

His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question. There are plenty of advantages associated with using the NPS system to measure customer loyalty and satisfaction. The advantages of NPS.

Data Visualization 64

Data Visualization Feedback Software Reporting Tools Analytic Tools 64

Intercom, Inc.

DECEMBER 21, 2021

In February 2021 Intercom’s CEO Karen Peacock and recently appointed CRO Leandra Fishman spoke at an internal staff event event and we wanted to share some of the highlights with you. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Webflow’s Maggie Hott on building a scalable sales team from the ground up.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Split

JULY 30, 2019

Review: Feature Flags For Control of Code Rollouts. The main point in What’s The Difference Between Feature Flags and Other “Flags” in Software Engineering? The main point in What’s The Difference Between Feature Flags and Other “Flags” in Software Engineering? You’re Winging It?

Feedback Software 63

Feedback Software Analytic Tools Reporting Tools Software Review 63

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Plot summary. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

JUNE 22, 2020

Establish a regular schedule for reviewing customer feedback To make use of feedback, it needs to be reviewed frequently. One of my favorite review sessions is looking at the monthly feedback that gets raised from customer support teams. more on this in an upcoming article.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. Top 4 Struggles for Customer Service Teams. You have to understand the customer’s problem and forward it to the developers or marketing team. ” Joscha Feth, Engineer at Canva. Being the middle person.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

PMLesson's Ace the PM Interview

JUNE 8, 2020

It is usually up to the product manager to develop this strategy for their product, because they know the most about the opportunities and threats that are present for their particular market. Weaknesses: This is usually the hardest section to fill out. Answer here: Apply Porter's Five Forces Model to a Product you have worked on 2.

Research Software 80

Research Software Strategy Product Strategy User Testing 80

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Providing more and more value over time, along a clearly-defined customer lifecycle journey – like this: The system you build to gain a greater efficiency in pushing your users down the user journey is called a flywheel. It makes sense.

Analytic Tools 102

Analytic Tools Feedback Software User Testing Data Visualization 102

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? The good news is this talk is not just for remote teams.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Amplitude

DECEMBER 17, 2019

Nova is Amplitude’s in-house columnar-based storage & analytics engine. Nova’s original design is inspired by a few exciting systems like PowerDrill , SCUBA , Trill , and Druid. to 8s over the last year due to high volume queries. As we were analyzing the performance of our systems, we had a few discoveries.

Analytic Tools 19

Analytic Tools Data Visualization Engineering Research Software 19

Userpilot

JUNE 22, 2021

The best onboarding software for SaaS companies will not require your product team to engage an engineering team to be effective. ask your developers to paste a javascript snippet into the source code of your app/website. This happens through a custom event your devs have passed in the installation process.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Usersnap

MAY 19, 2022

Your team spent countless hours nailing down every detail. By the end of this article, you’ll: Get a brief overview of PMF, and how it came to be Have a measuring system to determine whether you have reached product-market fit, Different questions you can use in your product-market fit survey template.*. Everyone is going to love it.

User Testing 52

User Testing Product Research Customer Feedback Customer Experience 52

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." More often than not, they can't build it by themselves due to various constraints and look to hire a product for the job. It is the fuel required to propel your go-to-market engine. Okay, back to the business.)

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Business of Software Conference

DECEMBER 11, 2019

Agile methodology sounds confusing and difficult, but Bethany Pagels-Minor breaks it down to bite-size slices of delicious cakes that will will help every team work better, communicate better, and provide better returns. Upcoming Events. It’s called ‘the many flavors of agile and what’s the right one for your team?’

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61