Userpilot

OCTOBER 20, 2023

Google Analytics is a versatile marketing tool with in-app event tracking functionality for optimizing website conversions and the user journey inside the product. Mixpanel is an advanced analytics platform for tracking and analyzing user behavior and engagement to make informed funnel optimization decisions.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 29, 2022

Curious how customer churn data can improve customer retention? In this article, you’ll learn: How to conduct churn analysis. – Use an onboarding checklist to get new users to the activation point faster. – Track product usage to identify inactive users and engage them. You’re in the right place!

Data Visualization 105

Data Visualization Customer Feedback User Testing Customer Experience 105

Userpilot

AUGUST 30, 2023

Product Drive is Userpilot’s FREE online event where experts from top companies come to share growth and marketing insights. The event is for anyone responsible for driving growth for their product. But you need a solid strategy and must pay attention to creating mind-blowing user experiences. Sounds interesting?

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Userpilot

JUNE 19, 2023

A better understanding of your users is never a bad thing and user flow analysis can be an extremely powerful tool to help you build it. TL;DR User flows are a detailed visualization of the specific steps in a path or process a user takes to finish a given task. Consequently, creating a happy path for your users.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Userpilot

DECEMBER 21, 2022

But how to do it right? In this article, we will discuss product analytics, what metrics to track, what to avoid, and how to optimize them. Product analytics is the process of tracking and analyzing how users interact with the product or services. How to Track And Optimize Product Analytics Metrics with Userpilot?

Analytic Tools 98

Analytic Tools Onboarding KPIs Data Visualization Embedded Analytics 98

Userpilot

OCTOBER 30, 2022

Experience analytics identifies friction points so you can fix them to improve user experience. Engagement analytics provides insights into user interactions so you can find solutions to boost engagement. 6 types of customer analytics and how to implement them. Customer experience analytics.

Data Visualization 98

Data Visualization Analytic Tools Customer Feedback Feedback Software 98

Userpilot

MARCH 11, 2022

Important user behavior metrics to track include trial signups and conversions , activation , and complete adoption. You can understand user behavior by measuring the following: product and feature engagement analytics, session recordings and scroll maps, product and user experience analytics. Userpilot pricing.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

OCTOBER 24, 2022

Net Promoter Score (NPS) is one of the most widely used metrics to measure customer experience. In this article, you’ll learn how to build a successful NPS program, and what tools you can use to collect customer feedback accurately. How to Calculate NPS. Collect individualized data on your users. NPS Survey Design.

Feedback Software 98

Feedback Software Analytic Tools Research Software Software Review 98

Userpilot

MARCH 16, 2022

And you can provide a better user experience to stand out and motivate users to stick to your product. Thus, the shorter the TTV , the better the first impression on users. For example, you can consider a user active and engaged in the initial part of onboarding depending on their activation point key events.

Onboarding KPIs 98

Onboarding KPIs Customer Experience Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 25, 2024

TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Here’s how to perform conversion funnel analysis for a specific user journey: Create your user personas. Identify friction areas.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 8, 2023

Product experience The term product experience (PX) may not be as popular in the SaaS industry as user experience (UX), but it’s equally important. If you don’t offer real value and get users to an Aha! moment soon, your marketing expenses could very well go to waste.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

MARCH 8, 2022

User analytics help you create user journey maps so that you can improve user experience to drive activation and adoption. Analyzing the different cohorts or segments allows you to observe patterns to create personalized user experiences and increase user retention.

Analytic Tools 98

Analytic Tools Data Visualization Onboarding KPIs Customer Experience 98

Userpilot

MARCH 31, 2023

Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. So let’s find out how to achieve this and boost customer retention. Analyzing the data from churn analysis should give you actionable insights into the drivers of churn and how to minimize this.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

SEPTEMBER 29, 2022

Let’s discover what behavioral targeting is and how SaaS companies can benefit from it. In this piece, you’ll learn how to collect and act on behavioral data to retain customers. Implement heatmaps to understand the customer experience with the website through visual reports. 4 ways to collect behavioral data.

Data Visualization 97

Data Visualization Analytic Tools Customer Experience Reporting Tools 97

Userpilot

OCTOBER 15, 2023

From our guide, you will learn: What product analytics marketing automation is Why marketers should use product analytics How to collect and analyze data to gain actionable insights Key metrics to track Best product analytics tools Let’s get right to it! How to collect product analytics data for marketing automation?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 105

eG Innovations

FEBRUARY 7, 2023

For this conference we will include specialist options and pricing for enterprise MSPs. Capabilities like desktop image management, performance monitoring, and user session control help eliminate the need for complex scripting. Assist the reinforcement of existing security policies and compliance.

White Paper 52

White Paper Data Visualization Enterprise Customer Experience 52

Userpilot

DECEMBER 9, 2021

NRR rate above 100% is considered a good rate for enterprises, but for small and medium businesses, 90-100% NRR rate is acceptable. How to calculate the Net Revenue Retention Rate? The benchmark for a good NRR differs for small, medium, and enterprise businesses. How to improve Net Revenue Retention. Source: Openview).

Feedback Software 98

Feedback Software Data Visualization Onboarding KPIs Software Review 98

Userpilot

OCTOBER 27, 2023

What are Mixpanel cohorts and how to use them to gather actionable insights? TL;DR Mixpanel cohorts are groups of users who share certain properties and/or have completed specific events in a particular period of time, for example, a day or week. Whenever new users complete the same action, they’re added to the segment.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 26, 2023

Drop-off analysis in Mixpanel shows where users get stuck and how to reduce friction. A/B testing in Mixpanel helps you track user interactions to determine which version of a feature or product works best. Mixpanel has powerful and customizable features, but enterprise-grade features can be expensive and take time to set up.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

JANUARY 6, 2022

WalkMe is another of the major players in digital adoption platforms, and primarily markets itself to users who want to create product tours for employee training and onboarding. This may not happen because your product is bad, but rather because the user can’t find or understand the feature that they need. Clean UI and Easy UX.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

eG Innovations

FEBRUARY 28, 2023

Cloud Expo had a very broad remit and this year the organizers have divided the event into 5 separate co-events under the umbrella of “Tech Show London”. This should give you a great one-stop-shop to see how eG Enterprise stacks up against other exhibitors in the zone such as Dynatrace, LogicMonitor and Site 24×7.

Data Visualization 52

Data Visualization Artificial Inteligence Customer Experience Customer Feedback 52

The Product Coalition

JANUARY 27, 2024

How To Calculate Carbon Footprint in Software Source: Green Software Foundation While various formulas exist for this purpose, the Software Carbon Intensity metric is particularly effective. The good news is that many carbon account software vendors serve enterprises and government organizations.

Analytic Tools 137

Analytic Tools Research Software Reporting Tools Software Review 137

Userpilot

JULY 18, 2023

Regardless of what kind of software you’re after, a few essential characteristics to pay attention to are: Flat learning curve – your team needs to learn how to use it quickly so that you can start embedding the tool into your workflows without unnecessary delays. user/month Business – $24.99/user/month

Analytic Tools 98

Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

NOVEMBER 22, 2022

The 3 primary types of user personas are proto personas, qualitative personas, and statistical personas. Here is how to create customer segments: Use welcome screens to segment new users based on their jobs to be done. Track in-app engagement to create user segments, such as inactive users , power users, etc.

User Testing 98

User Testing Research Software Customer Experience Feedback Software 98

Userpilot

MAY 2, 2024

Personalize the customer experience , for example, through tailored onboarding. Identify the happy paths of power users through analytics and replicate them for new customers. Offer personalized product demos to help trial users experience the full value. Re-engage inactive users through automated email campaigns.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

eG Innovations

JANUARY 25, 2023

eG Innovations at IGEL DISRUPT 2023 eG Innovations is an IGEL Ready partner, and I’m delighted to let you all know that we are a silver sponsor at the IGEL DISRUPT End User Computing (EUC) Forum taking place in Munich, February 14-16, 2023. What eG Enterprise Supports for IGEL Monitoring? This is where IGEL monitoring fits in.

Reporting Tools 52

Reporting Tools Research Software Enterprise User Testing 52

Userpilot

AUGUST 16, 2022

Marketing experiments give you an insight into how well marketing strategies will perform before implementing them. But how should you run them? In this article, we’ll start by exploring how to conduct a marketing experiment and give you different experiment ideas to try in your SaaS business.

Research Software 98

Research Software Feedback Software Analytic Tools Customer Experience 98

Userpilot

JUNE 29, 2022

Then how do you determine the best one for customer segmentation analysis to uncover product growth opportunities? Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. Collect customer data and understand users better. Cons: It may take a while to figure out how all the features work.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Reporting Tools 98

Userpilot

OCTOBER 16, 2023

It focuses on the customer acquisition stage , tracking how users become aware of your product, the marketing channels they engage with, and the factors that turn them into customers. Its main goal is to improve the retention rate by helping product teams understand how customers interact with the product and reducing friction.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

eG Innovations

OCTOBER 11, 2022

the client IP of the end-user – see details ) and as such it is essential to continually monitor each logon if you wish to have this information available. Session host monitoring alone will fail to detect many issues that can impact users’ ability to logon or that can cause expensive resource wastage and excess Azure costs.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

Userpilot

OCTOBER 17, 2023

Behavioral data to spot trends, opportunities, and pain points so you can address areas of friction and craft a more seamless user experience. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade. Analyzing customer service data to identify common issues and queries among new users.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Amplitude

OCTOBER 14, 2020

Amplitude has been instrumental to the fast iteration of companies like Squarespace and ABInBev, but as customers demand increasingly engaging and complex experiences, the pressures of the builder’s paradox will only get stronger. Journeys: Analyze the Breadth and Depth of Your Customer Experiences.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Userpilot

JANUARY 18, 2021

His company actually has the funds to become an enterprise customer. He quits before he has had a chance to experience the value of the product. It’s therefore in your interests to optimize the onboarding experience so that as many users experience the value of the product as possible. And now this. Wrapping Up.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

eG Innovations

MARCH 24, 2022

How to ensure Citrix users are using an up-to-date version of Citrix Workspace App / Receiver. This is another customer blog highlighting common customer scenarios that we typically see while working with large enterprise customers. Which client devices users are connecting from. As of Citrix Workspace App version x.y.z,

Data Visualization 52

Data Visualization Reporting Tools Customer Experience User Testing 52

Userpilot

FEBRUARY 9, 2022

Is your new user onboarding process actually helping new users engage with your product and get value from it? You can bring in all the new users you want, but it won’t count for much unless they understand how to derive value from your product and actually stick around. What is user onboarding process?

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98

Userpilot

JUNE 23, 2022

Here, we’ll talk about the applications of each method and show you how to implement them. The cohort analysis is a time-bound method of segmenting users. Cohorts, in turn, are user groups that share common characteristics over a certain period of time or event. Cohorts are time or event-based.

Analytic Tools 52

Analytic Tools Customer Experience Data Visualization User Testing 52