Alchemer Mobile

MARCH 16, 2021

2020 reset the mobile app engagement playing field. In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. Today, we’re thrilled to release our 2021 Mobile App Engagement Benchmark Report. Turn apps into listening channels.

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Gainsight

NOVEMBER 21, 2023

Autodesk, a pioneer since its establishment in 1982, has been at the forefront of creating tools that power the architecture, engineering, construction, manufacturing, and entertainment industries. Surveys asked for feedback in the moment, while workflows were fresh in users’ minds. This generated contextual insights.

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Feedback Software Product Research Analytic Tools Customer Feedback 52

Userpilot

OCTOBER 20, 2022

The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. NPS is crucial for SaaS businesses because it helps you track user sentiment , find areas of improvement and optimize the user journey. The average NPS is 31 for SaaS businesses. Why is NPS crucial for SaaS companies?

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TechEmpower - Product Management

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

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Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. Use in-app Checklists to guide your users.

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Feedback Software Research Software User Testing Customer Feedback 89

The Product Coalition

JANUARY 25, 2024

Many transactional chatbots interact with external systems, databases, or APIs to perform actions, whereas advanced transactional chatbots utilize reinforcement learning, a machine learning technique , to improve performance over time. It decides how to guide the conversation toward achieving the user’s goal.

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Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. Companies continued using their apps to engage regularly with consumers as mobile became a primary way for them to communicate. In response, consumers interacted more with brands through their apps.

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Product Research User Testing Customer Feedback Data Visualization 264

Userpilot

JUNE 30, 2023

Customer engagement lies at the heart of every thriving SaaS product. In this article, we will delve into the top 12 strategic customer engagement tactics and then look at some of the leading customer engagement examples in the SaaS industry. Introduce new features to existing customers with in-app banners.

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Alchemer Mobile

MARCH 14, 2022

Industries rebounded, work styles continued to shift, and consumers stuck to their mobile-first habits, spending more time and money in mobile apps than any year prior. Alongside the continued app economy boon, mobile retention, interactions, ratings, and expressed emotion flourished. Media and Entertainment. Food and Drink.

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Userpilot

OCTOBER 11, 2022

In that process, they’ll explore your tool, use it to solve their needs and continue doing so—which is what the CS team helps customers do. This article discusses what an engagement loop is, why it matters to your growth, and how to use plug-and-play engagement software to create sticky loops. Increase product stickiness.

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Alchemer Mobile

DECEMBER 8, 2022

Bookmark this page for next year’s insanity (and to remind yourself not to get down when your app store ratings look a little less-than-happy in the winter months). When’s the best time to solicit feedback? So, we analyzed data from the last calendar year for mobile app customer sentiment and uncovered some intriguing insights.

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The Product Coalition

JUNE 30, 2023

This permits constant feedback, testing, and improvement via the development cycle. Creative Expression Video Game Development provides a unique platform for creative expression. Interactive and Engaging Medium Video Games offer an engaging and interactive medium of entertainment.

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Userpilot

MARCH 28, 2022

Userpilot uses preloaders in their web app and Chrome extension to enhance UX. Userpilot can help you develop great UX design with in-app experiences. “Building software is simple. Building simple software is difficult” Yazan Sehwail, CEO of Userpilot. 15 Good UX examples for SaaS apps.

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Analytic Tools Feedback Software UX Data Visualization 109

Business of Software Conference

DECEMBER 28, 2023

Software, to the average person, is pretty boring. How to Write Copy for Your Software Company 1. At the end of the day, we all want to be entertained. I think that we all want to be entertained.’ When Wiebe gave this talk, many of the web traffic tools that exist today were still being developed.

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Software Review Research Software Feedback Software User Testing 59

Mind the Product

JANUARY 19, 2021

Is technology consumption sustainable? Technology potentially can keep up, but humans can’t. Sustainable Technology piece at ByteAnt. Review us on your podcast app so that we can use your feedback to be better. In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. *

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Startups Feedback Software Technical Review Product Research 178

Centercode

NOVEMBER 13, 2020

Coronavirus solidified an already shifting focus toward entertainment and events that consumers can enjoy from home. And while one could argue that the extenuating circumstances of pandemic life have made people more patient with technology, even that patience would have its limits. Industry Challenge. Industry Challenge.

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Alchemer Mobile

NOVEMBER 25, 2019

Getting your app up and running is only half the battle. Overstock has been around for a number of years, very successful in the e-commerce space, and had built a really successful app, but it had gotten long in the tooth. What comes next is equally as important. How do you determine what is and isn’t working?

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Feedback Software Research Software User Testing Customer Experience 147

ProductPlan

MAY 5, 2022

Effective product roadmaps include user feedback as a key factor in deciding which goals to pursue. In this post, we’ll discuss how user feedback can affect your company’s priorities and how to gather these all-important insights. Use that feedback to deliver solutions that address the problems your customers care about solving.

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User Testing Customer Feedback Feedback Software Customer Experience 52

Userpilot

MARCH 10, 2022

Since SaaS businesses are subscription-based models, most of the revenue comes from repeat purchases, i.e., user retention. Secondary onboarding with personalized in-app messages helps drive feature adoption at different stages of the user journey. What is user retention in SaaS? Why is user retention important?

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Feedback Software Analytic Tools Customer Experience Customer Feedback 95

Mind the Product

APRIL 7, 2020

A successful outcome for a negotiation is finding a solution that is mutually agreeable and sustainable and addresses the needs of the two parties. Roman’s site also has a ton of incredibly useful tools – Randy’s favourite is the Decision-Making chart. Quote of the Episode. Being empathetic. Quote of the Episode.

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Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ Next, use contextual in-app tips and guidance to remove friction from the product and smoothen the path to adoption. Storytelling is a powerful tool in the emotional design toolset.

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User Testing Customer Experience Feedback Software Customer Feedback 88

Usersnap

APRIL 15, 2020

He joined the Feedback Tribe ‘s slack group yesterday for a round of Ask Me Anything. If you’ve missed it, here’s a summary of the top 10 Q&A. ” But, if the problem really can’t be fixed in the near term, look for solutions that make the friction less annoying. with hundreds of tests.

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Feedback Software User Testing Customer Feedback Customer Experience 52

Mind the Product

MAY 13, 2020

What that viewpoint misses is that we build understanding, alignment, and purpose – and that our best tool is conversations. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. Showcase your brand to our audience of avid listeners as a sponsor of The Product Experience.

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Agile Feedback Software Product Research Software Review 175

UX Studio

JUNE 15, 2022

This article addresses the improvements in digital education by utilizing the tools of ux research and ux design. ” Traditional digital platforms and AI have merged to further enhance the learning and teaching experience – but let’s explore this in more detail. Know your users. Image source: Pexels .

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Mind the Product

MARCH 23, 2021

Review us on your podcast app so that we can use your feedback to be better. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. * Know the perfect guest? Suggest them here. Like our theme music?

Customer Experience 206

Customer Experience Product Research Strategy Feedback Software 206

Mind the Product

AUGUST 18, 2020

Review us on your podcast app so that we can use your feedback to be better. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. * Know the perfect guest? Suggest them here. Like our theme music?

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Product Research Feedback Software Technical Review Entertainment 216

Mind the Product

FEBRUARY 24, 2021

Or maybe even get rid of OKRs, because they’ve got more important problems, where other tools might be a better option. . Review us on your podcast app so that we can use your feedback to be better. Links mentioned in this episode. Follow Natalija on Twitter , LinkedIn and her Website. OKRs at the Center. * Suggest them here.

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Feedback Software Product Research Technical Review Entertainment 146

Mind the Product

APRIL 21, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

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Product Research Customer Experience Feedback Software Research Software 165

The Product Coalition

MAY 14, 2020

We have to buy a lot of things, from food to entertainment, and if our expenses aren’t well managed, it’s easy to lose control over them and start spending too much. The same goes for software development. If you want to create a new app, managing your financial investment is one of the most important parts of the whole process.

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freshtrax

MAY 2, 2023

The way that we consume digital content is ever evolving, with new technologies and new uses for existing technologies popping up seemingly every day! VR is often associated with creating immersive experiences, primarily for entertainment. is a Tokyo-based startup that specializes in medical VR solutions.

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Feedback Software User Testing Technical Review Customer Experience 52

Userpilot

MAY 13, 2021

How to implement a successful product intelligence solution. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Another example is project management software and other SaaS products.

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Analytic Tools Research Software Feedback Software Data Visualization 52

Mind the Product

JANUARY 26, 2021

. * Equity Management Solutions at Carta. Review us on your podcast app so that we can use your feedback to be better. Review us on your podcast app so that we can use your feedback to be better. Get in Touch, Rate Us, and More! Visit The Product Experience homepage for more information and more episodes!

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Startups Feedback Software Product Research Technical Review 128

Mind the Product

MARCH 3, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Tweet at us!

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Product Research Feedback Software Technical Review Entertainment 141

Mind the Product

MAY 5, 2020

Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media and entertainment, retail and financial services. Email sponsor@mindtheproduct.com for more information.

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Product Research Feedback Software Technical Review Entertainment 125

The Product Coalition

FEBRUARY 21, 2023

SaaS offers similar benefits, giving subscribers reliable access to continually updated services. To see whether this alignment exists, you should quantify the product’s value through surveys, feedback, and qualitative research. Several platforms already give users this choice. Update pricing options. When do we charge?

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User Testing Customer Experience Product Research Research Software 120

Mind the Product

OCTOBER 13, 2020

Review us on your podcast app so that we can use your feedback to be better. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. * Know the perfect guest? Suggest them here. Like our theme music?

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User Testing Customer Experience Product Research Research Software 166

Mind the Product

JULY 14, 2020

So right now, the way that this system is built is designed by default to benefit these hate groups and organisations. Review us on your podcast app so that we can use your feedback to be better. Suggest them here. Chat to us on Twitter or in our dedicated Mind the Product #podcast Slack channel. Like our theme music?

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Feedback Software Customer Experience Product Research Technical Review 102