Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

Product Research 165

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Mind the Product

JULY 9, 2019

He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it. The definition of product-market fit:] When customers agree that your product creates enough value for them relative to the other options that are available. What is product/market fit? Quote of the Episode.

Product Research 141

Product Research Customer Experience User Testing Entertainment 141

Amplitude

JULY 29, 2020

Instead, your product strategy should be a framework centered around providing value to your customers that helps you decide which tactics to explore. Think of product strategy as a hypothesis to be tested. For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Product Innovation Educators

AUGUST 1, 2022

You can see from his intersection of product and business leadership experiences that he is the perfect person to help us better understand creating product strategy. I always start with the customer problem. Product strategy is 100% focused on the customer. [7:23] After our successful tests, we had to scale globally.

Product Strategy 105

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Mind the Product

SEPTEMBER 3, 2019

We set ourselves a really clear sprint question, one that you can answer with a yes or a no… [and] at the end of 5 [user] tests, we’ll know how that the user would have answered that question… Unless a minimum of 3 – usually 4 or 5 – are a strong yes, it’s a fail and we’ll have to go back around again.

Product Research 109

Product Research Customer Experience Entertainment User Testing 109

Mind the Product

DECEMBER 24, 2019

In the meantime, we’re re-running two episodes that fit the theme of the season: reflection and planning for 2020. And while we spend a lot of time focusing on the things that we’re building and obsessing over our users, it becomes easy to neglect ourselves. Lily’s Pick. Lily’s Pick.

Product Research 108

Product Research User Testing Entertainment Consulting 108

Mind the Product

FEBRUARY 13, 2019

One of the co-organisers of the MtP Engage conference in Hamburg (and a featured speaker at the Leadership Forum this year), she gave a talk a while back on Egoless Product Development. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery.

Product Research 165

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Mind the Product

DECEMBER 4, 2018

I also think it’s important to communicate how challenging it is to blend art and science, to effectively capture “lightning in a bottle,” which is how I describe the challenge of building products using consumer science techniques. Product leadership requires optimism. Small wins cloud judgment. Scrape the barnacle.

User Testing 143

User Testing Strategy Customer Experience Product Research 143

Amplitude

OCTOBER 30, 2020

A large part of their success can be attributed to effective cross-functional data leadership. 3 Keys to Strong Cross-Functional Data Leadership. Strong cross-functional data leadership is dependent on more than just collaboration and communication. Sometimes, decisions will be led by user feedback or inspired by design.

Data Visualization 52

Data Visualization Leadership Analytic Tools Feedback Software 52

Mind the Product

NOVEMBER 5, 2019

She joined us on the podcast to talk about designing for children, ensuring that parents are happy, and designing to ensure that your customers take pride in what they accomplish. Translating consumer insights into business innovation. Translating consumer insights into business innovation. before founding a STEM startup.

Product Research 74

Product Research Customer Experience Research Software User Testing 74

Mind the Product

MARCH 31, 2020

How to make good user stories. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. How to make good user stories. It doesn’t exist by itself, it exists in a bigger context… [Adrienne Tan]. Listen if you’d like to learn more about.

Customer Experience 121

Customer Experience Product Research Feedback Software Data Visualization 121

Mind the Product

DECEMBER 3, 2019

Jimena Almendares has held senior product roles and leadership positions at Zynga and Meetup , and now runs the Global Expansion efforts for Intuit. Are they going to bring more customers? She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery.

Customer Experience 92

Customer Experience Data Visualization Product Research Entertainment 92

Mind the Product

OCTOBER 15, 2019

Where it gets really hard is [when it comes to] business impact, customer impact, the costs of not doing it – that’s where the rubber hits the road, and that’s where I think it’s way more art than science. Quote of the Episode. Listen if you’d like to learn more about. Quote of the Episode. Feature requests. *

Product Research 99

Product Research Customer Experience Entertainment Consulting 99

Mind the Product

SEPTEMBER 24, 2019

Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Quote of the Episode. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 111

Product Research Customer Experience Entertainment Consulting 111

Mind the Product

MAY 1, 2019

Over the course of her career, Donna Lichaw has moved from Design and UX to Product – consulting with teams, giving keynotes and working with leadership groups – but what she’s always focused on is storytelling. Anything you believe to be true is a hypothesis until you go test it. Links mentioned in this episode.

Product Research 112

Product Research Customer Experience User Testing Consulting 112

Mind the Product

SEPTEMBER 17, 2019

It really comes down to: listen to your customers and figure out what they want, and then build that thing – and build it really, really well. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Quote of the Episode. Early-stage venture capital.

Product Research 103

Product Research Customer Experience Entertainment Consulting 103

Mind the Product

OCTOBER 22, 2019

It’s when you put all those things together in a way that you can actually articulate… and can actually deliver solutions to your customers – that’s when the ‘A-ha! She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery.

Product Research 105

Product Research Customer Experience Entertainment Consulting 105

Mind the Product

NOVEMBER 19, 2019

Mixcloud CTO and co-founder Mat Clayton helped bootstrap his company from humble beginnings in an empty warehouse with no internet connection to more than 15 million active users over a 10-year period, all before they took their first round of funding. He joined us to talk about startup life, scaling, making hard decisions, and more.

CTO Coach 91

CTO Coach Fractional CTO Product Research Customer Experience 91

Mind the Product

SEPTEMBER 24, 2019

Tech was built on the idea that we get our products to scale, so we work really hard to get people to click to register, start a new trial, become a new customer – that’s what we live and die by in tech. Quote of the Episode. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Product Research 99

Product Research Customer Experience Entertainment Consulting 99

Mind the Product

SEPTEMBER 10, 2019

It’s the optimisation of that system to create better customer outcomes. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. It’s the optimisation of that system to create better customer outcomes.

Product Research 104

Product Research Customer Experience Entertainment Consulting 104

Mind the Product

MARCH 11, 2020

The three magic questions] What are the user and customer behaviours that drive business results? She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. The three magic questions] What are the user and customer behaviours that drive business results?

Customer Experience 110

Customer Experience Product Research User Testing Workshop 110

Mind the Product

JULY 23, 2019

The three magic questions] What are the user and customer behaviours that drive business results? She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. The three magic questions] What are the user and customer behaviours that drive business results?

Customer Experience 127

Customer Experience Product Research User Testing Workshop 127

Roman Pichler

OCTOBER 21, 2016

Here is a simple test: Close your eyes and gently observe your breath. Secondly, a major success factor for every product person is to develop empathy for the users and customers. The development team may be able to refine some of the user stories without you, for example. Tip #1: Don’t Rush. Tip #3: Take Proper Breaks.

Product Management 207

Product Management Product Manager Customer Experience User Testing 207

Mind the Product

APRIL 10, 2019

She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. After launching Amazon’s music stores in the US and UK, Randy has worked with museums and arts groups, online education, media & entertainment, retail and financial services.

Product Research 135

Product Research Customer Experience Entertainment Software Engineering 135

Mind the Product

AUGUST 28, 2017

The business has three types of user, – those that build fundraising pages, those that donate to the pages, and the charities or nonprofits that the money goes to. A lot of product management content focuses on the final feature and assumes that everything went fine in testing. Jamie has worked at JustGiving for seven years.

Analytic Tools 142

Analytic Tools Research Software User Testing Customer Experience 142

Mind the Product

JUNE 2, 2020

So the question then becomes: would the customer, if they were looking in on that session and seeing what you were up to -would they feel that their money was invested well? She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Quote of the Episode.

Customer Experience 127

Customer Experience Product Research Entertainment Workshop 127

Mind the Product

AUGUST 27, 2019

Understanding that, and the context our product exists within, let’s us let go of our ego, ignore how cool our brand is, and focus on whether we’re actually adding value to our customers’ lives or not. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery.

Product Research 86

Product Research Entertainment User Testing Customer Experience 86

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Curious, I went through the interview process to put my learnings to the test. Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. The trick to doing mocks is to make it feel real Ideal way to practice is to get feedback on how to improve.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Mind the Product

DECEMBER 15, 2017

Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into 12 key lessons. Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0.

Research Software 0

Research Software Data Visualization Product Research User Testing 0

BrainMates

SEPTEMBER 15, 2021

What about the Immutable customer? Who is Immutable’s target customer and what problems are you trying to solve for them? . “We As a customer, you do not need to start going down that very technical paradigm. So for us, our customers come in two very distinct categories. We have two distinct parts to Immutable.

Customer Experience 52

Customer Experience User Testing Product Research Entertainment 52

BrainMates

SEPTEMBER 15, 2021

What about the Immutable customer? Who is Immutable’s target customer and what problems are you trying to solve for them? . “We As a customer, you do not need to start going down that very technical paradigm. So for us, our customers come in two very distinct categories. We have two distinct parts to Immutable.

Customer Experience 52

Customer Experience User Testing Product Research Entertainment 52

Mind the Product

AUGUST 22, 2017

Gibson Biddle has worked in product at several entertainment companies, such as Netflix, Mattel, and EA, as well as educational companies such as Chegg and The Learning Company. Gib explains that most decisions that were made throughout their journey were not difficult, as they were able to A/B test most things. Frame the Stakes.

User Testing 103

User Testing Data Visualization Customer Experience Entertainment 103

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Has clicking that icon met the user intent of the feature?

Product Research 36

Product Research Research Software Feedback Software Customer Experience 36

Mind the Product

AUGUST 7, 2019

And while we spend a lot of time focusing on the things that we’re building and obsessing over our users, it becomes easy to neglect ourselves. She has worked on a diverse range of products – leading the product teams through discovery, prototyping, testing and delivery. Lily’s Pick. Lily’s Pick.

Product Research 41

Product Research Entertainment Consulting Customer Experience 41

TIBCO - Thought Leadership

OCTOBER 28, 2020

Another heavily impacted sector is the manufacturing industry, as orders are falling sharply or being canceled due to customers focusing their primary needs on other sectors. Strategies must be tested quickly and digitally to predict the outcome. Last but not least, you need to be closer to your customers. Complete Turnaround.

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

Userpilot

JUNE 25, 2023

Escaping the Build Trap promotes outcome-driven product management to deliver real value to customers. Hooked delivers insights into the psychology of user habits and engagement to design captivating products. Product Rantz is an amusing read on ‘how to lose users and alienate your customers.’ What you’ll learn?

Books 93

Books Analytic Tools Data Visualization Product Research 93

Gainsight

JULY 7, 2021

Back then, I was still six months away from launching my own SaaS company, but I was already encumbered with the industry and curious about this up-and-coming category called “Customer Success.”. I guess you can say Customer Success did, in fact, Cross the Chasm. The More Things Change, the More They Stay the Same.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45