The Product Coalition

FEBRUARY 5, 2021

It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. Product Management with Solids and Fluids Michael studied nanotechnology engineering at university with a focus on emerging technologies in a variety of industries.

Research Software 158

Research Software Analytic Tools Product Management Product Manager 158

Mind the Product

APRIL 21, 2020

You’re not working the same way, and your customers have different needs than they did a month ago. What are we learning from customers that we don’t have to worry about learning over and over again, versus what’s the part that can be disrupted at any moment? Customer Discovery. Remote Working.

Product Research 172

Product Research Customer Experience Feedback Software Research Software 172

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. While also placing a strong emphasis on UX research to guide our design decisions.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Mind the Product

AUGUST 11, 2020

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Managing change with users and stakeholders.

Customer Experience 172

Customer Experience User Testing Product Research Entertainment 172

UX Studio: Product Management

JULY 14, 2021

UX studio is one of the global innovation design consulting firms focusing on UX design, research, and strategic consulting. We researched the top design consulting firms’ competency level, experience, and portfolio to define the most reliable design thinking companies you can trust and partner with in 2021.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

The Product Coalition

SEPTEMBER 26, 2020

It made me appreciate how convenient entertainment had become on flights. In air entertainment is a great way for me to get my mind off of the fact that we are flying at 500mph somewhere around 30–40K feet in the air and if something goes wrong there is very little I can do to protect myself and my family. To myself I think?—?“oh

Research Software 158

Research Software Entertainment User Friction User Testing 158

Mind the Product

MAY 28, 2019

In 2017, Teresa Torres gave one of our favourite talks on the Mind the Product stage, introducing the concept of Opportunity Solution Trees. The only person in the room who is an expert on the customer’s context is the customer. Tools: Omnigraffle , Miro (formerly RealtimeBoard). We weren’t disappointed.

Product Research 155

Product Research Customer Experience Research Software Entertainment 155

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. No other company was even willing to invest in the technology to support widespread instant streaming of licensed content. Platform pivot : this is when you change the method of delivering a product or service.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 121

Customer Experience Product Research User Testing Entertainment 121

Mind the Product

JANUARY 23, 2019

One of the things I’ve recognised, in working with Product and Innovation folks, especially those that subscribe to an agile and lean methodology is that they kept skipping ‘research’, especially discovery research. And when they did validation research, they really just wanted to hear what they wanted to hear.

Product Research 111

Product Research Customer Feedback Research Software User Testing 111

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. It may sound obvious but emotionally-engaged customers are more likely to recommend, more likely to repurchase, and are less price sensitive.

Data Visualization 134

Data Visualization Reporting Tools Analytic Tools User Testing 134

Mind the Product

NOVEMBER 5, 2019

If you – or your kids – have ever controlled a Lego creation from an app, then you’re familiar with Melissa Pickering’s work. before founding a STEM startup. Translating consumer insights into business innovation. before founding a STEM startup. Quote of the Episode. Product experience.

Product Research 75

Product Research Customer Experience Research Software User Testing 75

Mind the Product

AUGUST 28, 2017

Jamie Parkins is a senior product manager at JustGiving, the online fundraising platform that enables people from all round the world to raise money for their cause of choice. He joined JustGiving after two years at Vzaar, a startup that focuses on video streaming. Becoming a Platform for Good. Prior to this he was at eBayUK.

Analytic Tools 151

Analytic Tools Research Software User Testing Customer Experience 151

Mind the Product

JUNE 25, 2019

Egyptian-born Abdelrahman (Abdo) Wahba co-founded popular Arabic audiobook site Iqraaly – but it wouldn’t have seen its current success unless Abdo had taken the time to analyse deeply what made customers stay loyal. Lily has spent 13 years in the tech industry working mainly with startups in the SaaS and mobile space.

Customer Experience 133

Customer Experience Product Research User Testing Entertainment 133

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 134

Research Software Feedback Software Reporting Tools User Testing 134

Modus Create

FEBRUARY 16, 2022

Organizations that use innovation labs to solve real-world problems for potential customers will continue to gain value from them. . Departmental silos, underestimating the scale of the challenge, and a disconnect from customer pain points, are a few reasons behind misplaced confidence levels. . They just need to realize that. .

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Andrew Chen

AUGUST 23, 2023

In the end, there’s no real magic to it — 99% of the battle is carving out a few hours on Sundays to write when there’s a many dozens of emails that need to be returned, Netflix shows to be watched, and games I should be “researching” for my job as a games industry investor.

Blog 89

Blog ChatGPT Research Software Generative AI 89

Gainsight

JUNE 9, 2021

I mean, how else were we supposed to “research” the many parody videos we had to create for Pulse Everywhere? Except on a Wednesday morning; in a private theater; live-streamed to +20k Customer Success and Product professionals. In a similar way, SaaS companies provide incredible and growing capabilities.

Research Software 52

Research Software Customer Experience User Testing Entertainment 52

Mind the Product

DECEMBER 13, 2018

Where else will you find SoundCloud, the BBC, TransferWise, and Pivotal Labs, talking alongside new players in fantech (that’s technology for devotees, not air conditioners)? Its digital commerce success stems from developing its own technology, THG Ingenuity. Nilan also advises a number of early-stage startups.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Government 111

The Secret PM Handbook

SEPTEMBER 16, 2016

It gives you a structure for your thinking and research. Of course they are used throughout our domain – a user story is a very simple template, a Jira issue is created using a template. And most product management tools are essentially a database of items created by filling in templates. Categorization tools.

Product Management 275

Product Management Product Manager Product Research User Testing 275

The Product Coalition

APRIL 27, 2020

Try to come up with The Perfect Solution from the first try and cover all the edge cases Roll out a solution which kind of works, but still requires the user to suffer a bit Listen to theorists and “experts” who did not build anything significant. I’d probably either be a flight attendant or work in entertainment industry.

Research Software 78

Research Software Reporting Tools Customer Experience Software Review 78

Andrew Chen

JULY 25, 2019

As many of you know, Justin is a repeat entrepreneur who co-founded Kiko Software (a Web 2.0 calendar that pre-dated Google Calendar by 4 years); Justin.tv (a lifecasting platform); Twitch.tv (a live streaming platform for esports, music, and other creatives now part of Amazon); Socialcam. In fact, 10 points of view.

Research Software 87

Research Software Feedback Software User Testing Startups 87

Bain Public

DECEMBER 14, 2021

The Product Management Podcast The Product Manager Podcast is a space to share and talk about the latest tips, tricks and tools to build great products and also make the world a better place. They believe that no topic is off-limits if it helps inspire and build an amazing digital experience for users – and a product people actually want.

Research Software 52

Research Software Product Management Product Manager Data Visualization 52

The Product Coalition

DECEMBER 8, 2019

the craft of product management, creating customer and business value) 2. the craft of product management, creating customer and business value) The secret is out. Creating a great product that creates customer and business value is tough. Product vision, strategy, goal setting User experience. Craft Competence ??

Weak Development Team 94

Weak Development Team Development Analytic Tools User Testing 94

Mind the Product

DECEMBER 15, 2017

Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into 12 key lessons. Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0. Design Sprints.

Research Software 0

Research Software Data Visualization Product Research User Testing 0

Mind the Product

MARCH 17, 2020

Others have tried, but we’ve yet to find anyone else with her depth of experience (spanning stints as a developer, designer, researcher and product manager), her empathy for both users and stakeholders, her experience as a teacher, and her sense of humour. Has clicking that icon met the user intent of the feature?

Product Research 38

Product Research Research Software Feedback Software Customer Experience 38

The Product Coalition

MAY 3, 2020

The description in the call for proposal further illustrated how image processing technology may be used for scanning food trays returned to the kitchen when passengers disembark in order to identify food consumption patterns and thereafter perhaps leverage analytics to optimize the in-flight menu.

Airlines 78

Airlines Analytic Tools Research Software Data Visualization 78

Product Talk

DECEMBER 6, 2023

Opportunity solution trees help product teams chart the best path to their desired outcome. Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more.

Data Visualization 274

Data Visualization Product Research Analytic Tools Research Software 274

Mind the Product

DECEMBER 4, 2018

I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups. ” With Friends, we believed we could delight customers in hard-to-copy, margin-enhancing ways. As a strategy, social makes sense. Small wins cloud judgment.

User Testing 145

User Testing Strategy Customer Experience Product Research 145

Product Talk

DECEMBER 7, 2022

Customer interviewing is one of the most valuable activities a product team can do. It’s simply the easiest, most sustainable way of learning about your customers and what they need. Customer interviewing is one of the most valuable activities a product team can do. What doesn’t count as a customer interview? Tweet This.

User Testing 196

User Testing Reporting Tools Customer Experience Research Software 196

DISQO

OCTOBER 27, 2014

Type the name of almost any successful consumer web company into your search bar and add the word “addict” after it. Try “Facebook addict” or “Twitter addict” or even “Pinterest addict” and you’ll soon get a slew of results from hooked users and observers deriding the narcotic-like properties of these web sites. Go ahead, I’ll wait.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

DISQO

OCTOBER 27, 2014

Type the name of almost any successful consumer web company into your search bar and add the word “addict” after it. Try “Facebook addict” or “Twitter addict” or even “Pinterest addict” and you’ll soon get a slew of results from hooked users and observers deriding the narcotic-like properties of these web sites. Go ahead, I’ll wait.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

DISQO

OCTOBER 27, 2014

Type the name of almost any successful consumer web company into your search bar and add the word “addict” after it. Try “Facebook addict” or “Twitter addict” or even “Pinterest addict” and you’ll soon get a slew of results from hooked users and observers deriding the narcotic-like properties of these web sites. Go ahead, I’ll wait.

User Testing 40

User Testing Customer Experience Feedback Software Customer Feedback 40

Intercom, Inc.

APRIL 1, 2021

She joined the ranks in early 2019, after spending 16 years at General Electric working as a director for its technology and healthcare programs and leading the Women in Technology initiative to address the gender imbalance in technical fields and get more women involved. Janeen: Wow! Well, thank you, Dee. Thank you again.

Research Software 223

Research Software Customer Experience Healthcare Data Visualization 223

The Product Coalition

MARCH 3, 2019

There are plenty of examples of unwieldy firms moving so slowly that they learn users’ real needs far too late to be able to adapt to them. This is how Agile is supposed to work, gathering information about the efficacy of a solution and adjusting accordingly. Such is the cardinal sin of waterfall.

User Testing 61

User Testing Product Research Agile Customer Feedback 61

Gainsight

FEBRUARY 2, 2024

The customer success landscape has changed. Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. What Is Customer Training?

Education 52

Education User Testing Customer Experience Research Software 52

BrainMates

SEPTEMBER 18, 2019

At our latest Product Talks in Sydney, Kent Weathers , a Product leader with 15+ years’ experience bringing technology products to market, shared his strong opinions on why new product launches will continue to fail. Keep your Product Fit, and see you soon! [1] Today, he is Chief Operating Officer at Leadbolt in Sydney.

Product launches 49

Product launches User Testing Weak Development Team Product Research 49