Events Finance Naming Weak Development Team 
Intercom, Inc.
JANUARY 21, 2020
Text introduces us to each app, starting with its name, and text guides us to how apps work and what value they provide, from instructions and inputs to settings and disclaimers. If it’s one of the most common elements in our designs, why is it so often the last thing most teams focus on – if they focus on it at all?
Intercom, Inc.
MARCH 29, 2022
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The Product Coalition
MARCH 15, 2023
Ideally, with a great onboarding flow, when someone asks one of your customers what their favorite part of managing their finances is, they hold up their phone and say “the app I use.” Set up events to more clearly define what feature adoption means e.g. made a transaction or created a profile.
The Product Coalition
FEBRUARY 26, 2022
I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.
Intercom, Inc.
NOVEMBER 7, 2019
So they created a software that provides control, visibility, and payment methods for corporate finance teams. Instead, focus on fostering a culture of communication and feedback loops between the team. He really fosters innovation and humility as a team player – aspects that were important to me. Nico: Correct.
Gainsight
MARCH 19, 2020
Let’s start by acknowledging that Customer Success teams always have the coolest people in the company. They develop a deep understanding of the customer’s problems and how the company can offer a better overall solution. So why are Success leaders often second-class citizens on the executive team?
The Product Coalition
FEBRUARY 15, 2021
Fallacy #1: ‘Agile’ Equals More Bang for the Buck If you ask founders and managers of startups why they want to become an agile organization, they typically name reasons such as: Becoming more efficient in software delivery, Delivering faster, Improving the predictability of software deliveries. There seems to be a belief?
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