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10 years of UX studio

UX Studio

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

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Top Tips on Restarting After the Lockdown

TIBCO - Thought Leadership

This blog was written by TIBCO Director of Digital Strategy Alessandro Chimera and originally published on the Italian tech website, Solo Tablet. If we look at the initiatives that financial services should take, the fastest action available to them is to quickly rebalance all their investment lines with event-driven strategies.

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5 Key Capabilities That Your VMware Horizon Monitoring Solution Must Have

eG Innovations

The success of any digital workspace technology depends on the user experience and VMware Horizon is no exception. Hence, some form of agent software is required on these systems. What system resources (CPU, memory, disk IOPS, etc.) 74% of respondents are using more than one digital workspace technology today.”.

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Best 15+6 UAT testing tools (2024)

Usersnap

One of the most infamous events highlighting the consequences of inadequate UAT was the launch of the Healthcare.gov website in the United States in 2013. When the Affordable Care Act portal came out, the website was meant to provide millions with easy access to healthcare plans. Price comparison tools often didn’t work.

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Kevin Maney on designing your own category

Intercom, Inc.

As a tech journalist, Kevin has been witnessing the evolution of the tech industry for more than 20 years. Al Ramadan had started a company called Quokka Sports back in the 1990s during the dot-com boom and I was a columnist for USA Today writing about technology. And well, there’s a little backstory.

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??Shep Hyken on getting customers to come back again and again

Intercom, Inc.

And it’s not just about strong retention and recurring revenue, although that’s certainly a plus; it’s knowing the customer won’t quit you over a new competitor with better technology, lower prices, or even a more convenient service. ” “You can have the greatest technology, but I’ve got news for you. Are you ready?

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3 Healthcare customer success strategies from Pulse 2022

Gainsight

Sometimes we find that the best observations come to us after an event, lecture, or gathering. One of those industries is the healthcare industry. Pulse 2022 had a few incredible sessions specifically focused on how CS is increasing efficiency and driving revenue growth for those in the healthcare industry.