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Lessons from GitLab: Implementing Customer Success Operations At Scale

Gainsight

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. Systems enablement. Today, we’re talking to Jeff Beaumont from GitLab. Operational reporting. Look around the curve.

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13 Best Product Management Books to Read in 2021 – Product Manager Must-Reads

Userpilot

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Challenges of transitioning from a non-technical background. She works with executives worldwide, advising them on product strategy and leadership. out of 5 stars. Where to buy?

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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. If you’re a PM, I’d advise that you have discussions with various teams (marketing, data, operations, finance, etc.) In the beginning, you’re likely not tracking that many events or properties, so it’s easy for everyone to be aligned.

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Interactive Walkthroughs in 2021: The Ultimate Guide for SaaS

Userpilot

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees. Employee onboarding.

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Crowdtesting – all you need to know

Usersnap

Due to this disruption, traditional ways of innovation are insufficient. Access to testing specialists has become limited due to these restrictions. You can specify a system for bug reporting. Technical configurations on application and test environment must be done. Crowdtesting is not advisable in these situations.

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On skepticism and storytelling: How PMs can become more data-informed

Mixpanel

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. If you’re a PM, I’d advise that you have discussions with various teams (marketing, data, operations, finance, etc.) In the beginning, you’re likely not tracking that many events or properties, so it’s easy for everyone to be aligned.

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How to be a Great Product Manager According to Experts at Dropbox, Stripe, and Concur

Alchemer Mobile

How do you manage executive expectations, customer expectations, and technical resources? I’ve been kind of actively running away from management roles, and mostly that’s just a factor of the things that I really wanna learn or I just really wanna learn how to be a really, like, kick-ass technical PM. So that’s me.