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Now you can automatically initiate surveys driven by key business events

Alchemer Mobile

With the addition of Alchemer Workflow Initiators to Alchemer Workflow, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate surveys and feedback requests in the context of your customer’s or employee’s experience.

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Evolving our data model beyond front-end events

Mixpanel

Events are a restrictive, inflexible way of modeling data.” What’s lesser known is that Mixpanel’s event-based data model can capture and analyze virtually any business activity. So long as the data point has a timestamp, it can be represented as an event for analysis. We’ve solved event immutability now.

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Step-by-Step Guide to Building a Review Funnel in SaaS

Userpilot

A review funnel is essential for every business, including your SaaS company. Customers trust real customer reviews just as much as recommendations from friends and family. Building an effective review funnel that converts is pretty straightforward, but brands can get lost on its value. What is a review funnel?

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In Pursuit of the Checkered Flag: The Challenge of Developing a Driverless Race Car System

Product Management Unpacked

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. His was one of six sub-teams all designing portions of the autonomous driving system. “I Mid-summer test.

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Sprint Review – Make it Much More Than a Demo…

Agile Velocity

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox. Why is the Review so important?

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Pendo Free: A Thorough Review + Better Alternatives

Userpilot

That’s exactly what we explore in our review. Behavioral analytics The free Pendo plan gives you access to its flagship analytics tools: Paths – this feature enables you to map out every sequence of events leading up to or following a user action. G2 reviewers give Pendo an average rating of 4.4 Pendo review.

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Book Review – Exponential – Azeem Azhar

Business of Software Conference

Book Review – Exponential – Azeem Azhar. Automation is a distraction from the real issues facing workers in the exponential age: from pernicious systems of algorithmic management, to a relative decline in workers’ wages. The post Book Review – Exponential – Azeem Azhar appeared first on Business of Software.