The Product Coalition

FEBRUARY 24, 2021

Today’s rapidly evolving tech landscape favors short feedback loops and requires roadmap flexibility to pivot and solve customers’ most pressing problems as they arise. instead, carefully chosen tools and processes help PMs and their teams gain efficiency.

Research Software 91

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Userpilot

JANUARY 20, 2024

Next, conduct further research, run experiments , and dig deeper into issues to validate or refute the hypotheses. Once a hypothesis is proven right, generate solution ideas and prioritize them in terms of impact and technical feasibility. Finally, implement the solutions and monitor their impact. Heatmap analysis in Userpilot.

Feedback Software 115

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Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? Growth loops leverage product virality, encouraging existing users to promote the product and attract new customers. SaaS companies enhance customer acquisition and retention through personalized onboarding and in-app guidance. What are growth initiatives?

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Intercom, Inc.

MAY 1, 2019

This is a story of climbing uphill for Product Tours , our recently launched onboarding tool. It is a story of how we went from a broad problem to a validated concept through various twists and turns, and how we used feedback loops along the way to course correct our approach. Starting in broad strokes.

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Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

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UX Planet

FEBRUARY 22, 2024

5-step process The Jobs to Be Done (JTBD) is a powerful tool in product design that helps teams focus on understanding the needs and objectives of their customers rather than just the product itself. Here’s how to use the JTBD framework in product design: [link] 1. Jobs to be done template. Who are they?

Product Research 91

Product Research User Testing User Friction Customer Feedback 91

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Why did we choose them?

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Userpilot

SEPTEMBER 10, 2022

This post lists the different questions to ask users on your survey concerning their experience with your software. Collecting these valuable insights will help you provide a much better user experience with your app. We'll also discuss how to conduct UX surveys correctly to get the most out of your user feedback.

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UX Planet

MARCH 2, 2024

With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process. This approach involves examining what current technology enables and figuring out how it can be utilized to achieve user outcomes.

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Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

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Userpilot

OCTOBER 11, 2023

Growth is fundamental to every SaaS business: growth experimentation is a way to turbocharge your growth prospects and drive customer success. TL;DR The growth experimentation process is a systematic approach to testing new ideas. Firstly, it boosts the velocity of data and research-driven decision-making.

User Testing 105

User Testing Product Research Customer Experience Onboarding KPIs 105

The Product Coalition

JULY 6, 2022

The majority of such apps have undergone iterative and incremental development to enhance and improve their features. It is a methodology that is followed by a majority of software development companies today. It’s an actionable framework to achieve this product-market fit. But it is not the only game in town.

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Userpilot

JULY 9, 2023

Start improving user experience and usability with user research. Next, generate and prioritize ideas for improving the usability and user experience you’ve identified in the research. Card sorting and fake door testing are useful testing methods before the product launch. In-app survey built in Userpilot.

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The Product Coalition

MARCH 5, 2018

Over the years of building Machine Learning products, I’ve come up with a framework that usually works for me. Here they are at a glance: Identify the problem There are no alternatives to good old fashioned user research Get the right data set Machine learning needs data?—?lots I break down a Machine Learning product into eight steps.

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The Product Coalition

MARCH 27, 2018

A Product Management Framework for Machine Learning?—?Part A quick look-back at the 8 steps to building an AI Product: Identify the problem There are no alternatives to good old fashioned user research Get the right data set Machine learning needs data? Feedbacks are an important data collection mechanism?—?they

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Product Talk

APRIL 11, 2018

This is why as an industry we see an over-reliance on A/B testing —a measurement method that we’ve shoehorned into a discovery method. They spend months doing research without shipping any code. From there, we need to discover what solution will best address the target opportunity we chose. Discovering solutions.

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DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

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DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 40

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The Product Coalition

FEBRUARY 3, 2022

otherwise, there’s no point entering a “market” where users are delighted with existing solutions. The product-market fit measures how well your product (top 3 layers) satisfy the market (bottom two layers) with relation to other solutions available on the market. Good personas are based on research, not wishes.

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The Product Guy

JUNE 18, 2020

The objective is to receive feedback and prioritize it internally against (1) company objectives (2)customer pains/experience (3) Quarterly Product OKRs and ship out solutions. . A feedback loop is: part of a system in which some portion (or all) of the system’s output is used as input for future operations.

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The Product Coalition

NOVEMBER 26, 2019

Departmental goals and incentives further push developers towards building robust, scalable, elegant software. Historically all agile methods emphasize continuous delivery of value , not code, to users and to the business; all require short feedback loops with users/customers and with stakeholders. Goals, Ideas, Steps and Tasks.

Onboarding KPIs 78

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Userpilot

JANUARY 26, 2023

TL;DR Customer empathy is putting yourself in your customers’ shoes to better understand their problems and make it a part of your company culture to develop solutions that satisfy them on practical and emotional levels. Tracking product usage and customer behavior in-app help identify product friction and the negative emotions it causes.

User Testing 98

User Testing Product Research Customer Feedback Customer Experience 98

Mixpanel

JUNE 10, 2020

Along with fostering a company culture that’s widely adopted and understood, smart product experimentation is about prioritizing drivers before solutions, taking a measured approach, and experimenting with purpose. Ours are: Drivers before solutions HBML, or hypothesize-build-measure-learn (more on this in the next section).

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Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. You may be an entrepreneur creating SaaS platforms or a product manager for an enterprise. The data backs it up. Author: Sachin Rekhi.

Article 82

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Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. But how can you build the right product research tech stack to achieve your product growth goals? Qualtrics. UXPressia.

Data Visualization 104

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Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Build in-app flows to help users discover features. User empathy.

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Userpilot

MARCH 24, 2021

Instead of tying yourself to a solution, you’re giving yourself space to understand what that solution might look like. Listing a problem: How can we support our users on Salesforce to integrate with our app better so that they can get insights on the information gathered in their CRM?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Agile Velocity

MAY 20, 2020

So, an alternate definition for creating balance at the top might be to gain an understanding of complexity, by applying the Cynefin Framework 2 or a Volatility – Uncertainty – Complexity – Ambiguity (VUCA) filter, as the foundation for decision making to enable agility wherever it is needed.

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Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Indicative

JUNE 1, 2020

The right customer analytics platform can help provide the insights and knowledge necessary to steer this process around data-informed decision-making. Indicative’s customer journey tools help you visualize a variety of conversion paths. As one research report points out , the reasons for churn are not always easy to understand.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. Additional information is never a bad thing at this point.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

DISQO

OCTOBER 3, 2019

For three days, the conference was buzzing with an all-star lineup of product managers, leaders, and luminaries from over 30 countries discussing the latest methods, tools, and frameworks to build, launch, and scale software products. Mosts tests, she explained, fail.

Product Research 40

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DISQO

OCTOBER 3, 2019

For three days, the conference was buzzing with an all-star lineup of product managers, leaders, and luminaries from over 30 countries discussing the latest methods, tools, and frameworks to build, launch, and scale software products. Mosts tests, she explained, fail.

Product Research 40

Product Research User Testing Data Visualization Product Management 40

DISQO

JANUARY 18, 2018

Testing your product ideas in prototype form is a critical part of the product life cycle. While surveys are powerful for learning about user preferences, testing interactive prototypes are needed to generate specific, insightful feedback about how your users understand and interact with your product.

Product Research 40

Product Research User Testing Data Visualization Feedback Software 40

DISQO

JANUARY 18, 2018

Testing your product ideas in prototype form is a critical part of the product life cycle. While surveys are powerful for learning about user preferences, testing interactive prototypes are needed to generate specific, insightful feedback about how your users understand and interact with your product.

Product Research 40

Product Research User Testing Data Visualization Feedback Software 40

Agile Velocity

JUNE 6, 2018

However, it’s not always clear who will be filling those roles as an organization begins using its chosen framework. Organizations are already fully staffed to their current way of developing software, and it stands to reason that most of the folks who will be working in the new paradigm will be transitioning from an old role to a new one.

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Userpilot

AUGUST 10, 2023

TL;DR Product discovery is the process of researching customer problems that need solving and developing solutions they’re ready to pay for. Product discovery helps organizations mitigate risks and use resources well by ensuring product ideas are well-researched and validated. Let’s get right to it! That’s step 6.

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