Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? You may have realized how customer feedback has become a huge focus in recent years. Use customer suggestions and opinions as a decision-making guideline.

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Intercom, Inc.

OCTOBER 9, 2019

But the reason it resonated so much with readers was its powerful core finding – our brain has two very distinct modes, or systems, of thought: System 1 (fast, automatic, and impulsive) and System 2 (slow, conscious, and deliberative). Here are two guidelines to get there. Why does it matter?

Reporting Tools 201

Reporting Tools Product Management Product Manager Research Software 201

Usersnap

FEBRUARY 19, 2019

Negative online feedback is just a finger’s swipe away. Do we have any smart solutions available? It is a cost-effective and real-world multi-platform testing approach. Industries are being disrupted by digital technologies today. We are witnessing rapid growth in the Cloud, SaaS and mobile space.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. The cadence of reporting and informational updates play a key part in the representation.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

The Product Coalition

JUNE 8, 2018

You know that it’s not about just having an app. It’s about understanding key differences and challenges of the platform and how to overcome them. Learning from the best apps in the business, we’ve put together a list of key insights that have helped them reach the top. and don’t necessarily require web connectivity to use.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem. The team then gets a report and can fix the error immediately.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

ProductPlan

FEBRUARY 3, 2022

The role builds a foundation of excellence through metrics, infrastructure, business processes, best practices, budgeting, and reporting. Managing tools (for roadmapping, prototyping, etc.) Strengthen Product Feedback Loop. The tech stack gives a product team the tools to build and maintain a product.

Product Research 95

Product Research User Testing Data Visualization Customer Experience 95

Usersnap

FEBRUARY 4, 2022

When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Drop your existing feedback tool.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

The Product Coalition

APRIL 14, 2020

Remote Agile (Part 5): Retrospectives with Distributed Teams TL; DR: A Remote Retrospective with a Distributed Team We started this series on remote agile with looking into practices and tools, followed by exploring virtual Liberating Structures, how to master Zoom as well as common remote agile anti-patterns. Source : Scrum Guide 2017.

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Usersnap

JULY 10, 2023

In today’s fast-paced digital landscape, you may have countless possibilities for your product, yet building a real pain killer (and not just a vitamin) requires deep knowledge of your users and constant listening to user feedback. Nsightio Feedback in Jira 3. Saber feedback for Jira 4. What you can expect ?⤵️

Customer Feedback 52

Customer Feedback Feedback Software User Testing Reporting Tools 52

Userpilot

JULY 30, 2023

Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. Inconsistent reports, access roadblocks, rising IT costs, and complaints from executives or customers are all signs that data silos exist within your organization. How do data silos occur? IT deployments.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Feedback Software 98

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Validating the value proposition of an app or website – do your potential customers understand it? Testing competitors’ solutions.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Are there any guidelines and regulations for digital products that designers need to follow? this end, there are quite a few tools that can help.

Research Software 82

Research Software Feedback Software Reporting Tools Onboarding KPIs 82

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. The list is based on what SaaS owners are recommending in several popular Facebook groups. It takes just one clunky UI element to drive someone away from your site or app. 2: Hatchly. #3:

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

FEBRUARY 18, 2020

It should be a system that just connects right from top to bottom. But when I reference like the bureaucratic treadmill that other people will end up on in larger companies, it’s one of those like the mystical TPS reports of the Office Space movie or whatever. That’s one way. What would you add to that? So why do it?

Product Research 193

Product Research Software Review Startups Definition 193

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In the last year, major companies in business intelligence (BI) digital solutions, such as Qlik and Tableau were already investing on it.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

AUGUST 16, 2023

How to promote data democratization in your SaaS business to improve decision-making ? Next, assess employee literacy by conducting self-assessment surveys , assessing their current work quality, and monitoring how they use analytics tools. The choice of tool stack should be based on staff data literacy and organizational needs.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userzoom

JUNE 6, 2019

Or they are even launching a new feature without any qualitative feedback, because, “Hey, we need to be fast.” And finally, also the quality of the research results were affected, mostly due to not set standards of outcome. And also, she’s a big fan of system thinking. Soma: Yes, system thinking is real great.

User Testing 93

User Testing Research Software Product Research UX 93

Modus Create

JULY 8, 2022

Micro frontends are an architectural and organizational framework for designing web applications composed of smaller feature apps, which are owned by independent teams. We call these fragments “feature apps.” Feature apps integrate into the whole at runtime, creating incredible opportunities in digital presence dynamics.

Technical Review 95

Technical Review Feedback Software Reporting Tools Onboarding KPIs 95

Userpilot

DECEMBER 22, 2023

Who is responsible for user research at your SaaS? Start data democratization by defining research needs and goals in your SaaS. The training you provide should cover research principles, data collection methods, data analysis, reporting as well as ethics and data privacy. Here’s how you can do it in your SaaS.

Data Visualization 105

Data Visualization Research Software User Testing Product Research 105