Intercom, Inc.

AUGUST 6, 2020

Our Director of Engineering Jordan Neill spoke with CEO Prashanth Chandrasekar , who took the reins at Stack Overflow in October 2019, about his vision for the community of builders he says are helping to write the script of the future. Jordan: You talk about governance. Helping write the script of the future. Jordan: Cool.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Agile Velocity

JANUARY 13, 2022

However, this often means there is no core leadership or guiding coalition, so it results in ‘pocket agility’ with localized benefits and incoherent practices and processes that are hard to sustain or optimize. . It could also result in top-down governance and enforcement, with the focus being more on ‘doing’ and not ‘being’ agile.

Feedback Software 59

Feedback Software Agile Data Visualization Leadership 59

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 152

Product Management Product Manager User Testing Customer Experience 152

The Product Coalition

JANUARY 3, 2020

Dan Olsen Welcome to the Cynefin Framework We choose to use the Cynefin Framework to decide which path to take. The PM career path at XO and the ‘levels framework’ from the book ‘Org Design for Design Orgs’ (by far the best book I’ve read on UX management) were amazing and helpful resources. Product manager motto?—?Dan

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

ProductPlan

DECEMBER 6, 2022

With company leadership, product management sets the strategic direction for the product(s). Moreover, they communicate the product vision to the organization. Government regulations impact nearly every aspect of financial products, including: How can they be marketed and sold. Financial Regulations.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Product Bookshelf

NOVEMBER 22, 2020

The big idea: Strategy is not goal-setting, vision creation, or agreeing on principles and aspirations. Product management takeaways : If you’re responsible for developing a strategy for your company, product, or feature, this book will help you create a good strategy rather than a mashup of vision, goals, and mission.

Strategy 62

Strategy Research Software Vision Government 62

Intercom, Inc.

APRIL 7, 2022

It doesn’t matter if they have the best vision of how to leverage their technology or if they’re experts in the ways of the future when all your customers are trying to do is go live. I am responsible for helping us facilitate all of our customer success, deliverables, model, framework, and tools for all of Oracle.

Analytic Tools 118

Analytic Tools Customer Experience User Testing Data Visualization 118

ProductPlan

JULY 1, 2021

Inertia, process, bureaucracy, and governance are often cited as the primary hurdles. Define and articulate a vision. Using a purpose-built roadmapping tool is the answer to keeping everything organized and a clear vision to stakeholders. Most organizations are resistant to change by default. It’s all about people.

Weak Development Team 59

Weak Development Team Management Management Roadmap 59

Intercom, Inc.

OCTOBER 1, 2020

That’s the dream, that’s the vision. It was kind of amazing to think that, even back then, the timelines that mattered were the kind of epic changes you want to bring about in the world, over a period that will transcend the reign of different governments and all sorts of stuff. That’s the dream, that’s the vision.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

That’s the dream, that’s the vision. It was kind of amazing to think that, even back then, the timelines that mattered were the kind of epic changes you want to bring about in the world, over a period that will transcend the reign of different governments and all sorts of stuff. That’s the dream, that’s the vision.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

PMLesson's Ace the PM Interview

APRIL 25, 2022

The government estimates between 50-70% of small businesses closed. Task: I took it upon myself to put together a Communication and Government Affairs team. Our campaign inspired other thought leaders in the government to take action and tell their constituents to shop local. What's your leadership style?

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

The Product Coalition

MARCH 23, 2018

Your plan is your framework for every decision to ensure that you are walking along the right path. The solution is collaborating at several levels and it starts with developing a shared vision and purpose for the product. Getting buy in to the company vision and the ‘why’ driving that vision are essential.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Intercom, Inc.

SEPTEMBER 26, 2019

You start with a baseline infrastructure and framework that people build on top of. From there we actually built some enterprise capabilities that customers wanted around governance and compliance. And the last thing is just thinking: “What is the vision that you are driving for? But the way that you do it is in multiple stages.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170

Business of Software Conference

OCTOBER 11, 2023

No amount of wordsmithing will get people excited if they are exhausted Questions to ask about To your leadership team: How confident the organization is focused on the right things To frontline managers: Is there anything you’re worried about being true that is starting to be true? Will getting the app be dangerous for you?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Business of Software Conference

DECEMBER 11, 2019

And it also goes with this idea that even when you think about different frameworks of agile no process should ever inhibit the ability for a team or a company to be successful. The second part of it is a lot of times company’s senior leadership don’t really like the idea. Now I have to talk about negative. Funfetti Cake.

Agile 61

Agile Weak Development Team Feedback Software Reporting Tools 61

Modus Create

AUGUST 22, 2022

A clear company vision is great, but it often ends up as a decor piece on the office walls. What is the OKR Framework? The OKR (Objective and Key Results) is a goal-setting framework that helps teams define measurable goals and track their progress — focusing on outcomes over outputs. That’s where OKRs come in.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Reporting Tools 98

Business of Software Conference

OCTOBER 23, 2019

I’m going to start off with a story and then I’ll give you some frameworks that I used to resolve the difficulties I ran into in my first month as V.P. So there is an objective in my framework that I’m going to share in a moment about fulfilling more demand. So if anybody did come from China see me…. You don’t.

Customer Experience 61

Customer Experience User Testing Onboarding KPIs Research Software 61