Intercom, Inc.

APRIL 28, 2021

Build out an evaluation framework that uses inputs that matter to your team. We evaluate each and every opportunity in our backlog against this framework, using known blockers and constraints as effort inputs, and prioritizing projects based on projected return per investment. Centralize governance. No surprises.

Data Visualization 211

Data Visualization Reporting Tools Government Customer Experience 211

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Userpilot

OCTOBER 30, 2023

You’ll also need to establish data governance policies and invest in the right tools for the job. Data maturity is a framework that evaluates the maturity of a company’s data usage and how well it leverages data when making decisions. Get your free Userpilot demo today! What is data maturity? Smart goal planning.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Customer Feedback 87

The Product Coalition

JULY 23, 2023

The OKR (objectives and key results) framework is the best way to do this. Getting your roadmap funded using this approach Once you have finance on board, you’ve built the budget and reviewed it with them, and you have an initial consensus, your next step is conversations with your stakeholders. Do not give in.

Onboarding KPIs 128

Onboarding KPIs Product Research Finance Government 128

Product Innovation Educators

JULY 3, 2023

With us is David Rogers, an expert on digital transformation, a member of the faculty at Columbia Business School, and the author of five books, including The Digital Transformation Roadmap. ” [10:51] Tell us about your framework for digital transformation. ” [10:51] Tell us about your framework for digital transformation.

Artificial Inteligence 107

Artificial Inteligence Leadership User Testing Feedback Software 107

Userpilot

FEBRUARY 29, 2024

The following framework describes the psychological principle at play. While the whole process is governed by the principle of “Perceived Control”, other psychological principles are at play at the start of each step. This perception of control fosters confidence, easing users through the onboarding process with a clear roadmap.

Customer Experience 90

Customer Experience Customer Feedback User Testing Systems Review 90

The Product Coalition

FEBRUARY 3, 2022

This article provides analytical framework and tactical steps to collect targeted customer feedback to improve B2B SaaS products. The outcome of the analyses mentioned earlier also feeds into building data driven product strategy and roadmap?—?this I would love to know your story on how you tried it and whether it worked for you.

Data Visualization 153

Data Visualization Customer Feedback User Testing Analytic Tools 153

The Product Coalition

FEBRUARY 1, 2021

How to manage product bugs is broken down into the following sections: Strategy Prioritisation Triage Prevention Practices People & Resources Governance, Reporting & Stakeholders 1. You need to prioritise what you’re going to do, and the best way to do this is by using a product prioritisation framework.

Software Review 112

Software Review Reporting Tools User Testing Systems Review 112

Modus Create

AUGUST 22, 2022

What is the OKR Framework? The OKR (Objective and Key Results) is a goal-setting framework that helps teams define measurable goals and track their progress — focusing on outcomes over outputs. One of the OKR framework’s goals is to provide executives visibility into company operations and empower them to course correct.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Reporting Tools 98

Modus Create

MARCH 17, 2022

Our recent report 2022 State of Digital Transformation revealed that 57% of enterprises had adopted an agile framework for implementing digital initiatives. Even the federal government follows agile methodologies for 80% of its IT projects. . You still need a roadmap. However, your roadmap should be able to adapt to change.

Leadership 98

Leadership Agile Reporting Tools Feedback Software 98

Split

MARCH 20, 2024

It also facilitates stakeholder visibility and governance of releases. Release management provides the governance for DevOps teams to increase deployment velocity while upholding IT service management principles like change management processes outlined in ITIL. Effective release management is pivotal for agile software development.

Release Management 52

Release Management Reporting Tools Analytic Tools Feedback Software 52

The Product Coalition

DECEMBER 25, 2023

To answer this question, we’ll use the “Jobs to be Done” (JTBD) framework. I once had a product role where a large part of the roadmap was centered on rebuilding a massive (and slow) SharePoint based document management system into a more modern and performative tool. What is the “job” of a McDonald’s Milkshake.

Analytic Tools 120

Analytic Tools Data Visualization Software Review Customer Experience 120

Intercom, Inc.

FEBRUARY 22, 2022

We do that by: Investing in your trust through compliance with industry security and privacy ISO standards or frameworks such as SOC 2. The team’s remit covers: security and abuse; governance risk and compliance; and IT. Shipping quickly and securely. Continuous risk management.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

Mind the Product

NOVEMBER 1, 2019

And how, by using specific frameworks, we can focus on solutions that aren’t immediately obvious. By using specifics frameworks, we can focus on the solutions which aren’t immediately obvious. This, he says, is their way of using mental frameworks, to understand the world they live in. Children, he says, are naturally curious.

Government 104

Government Framework Reference Startups 104

The Product Coalition

NOVEMBER 11, 2021

Ideally you will develop your user stories to a state where they are ready for development, but depending on your choices around roadmap and prioritisation, you may keep these stories fairly high-level and add the remaining detail later when the requirements are prioritised for development. Find Rebecca on LinkedIn. Find Nathan on LinkedIn.

Definition 177

Definition Technical Review Customer Experience User Friction 177

The Product Coalition

FEBRUARY 24, 2020

Appoint a single accountable product owner who is able to maintain a strategic roadmap & prioritise work across teams. Each scaling framework has its own specific name & mechanism for these collaborations, but I’ve listed out the key common types. Put in place lightweight cross team collaborations. Architecture Collaboration?—?The

Development 78

Development Agile Technical Review Software Review 78

Mind the Product

SEPTEMBER 10, 2018

In addition, if your product may be used by the US Government, you are legally obligated to build for accessibility by Section 508 of the of the Rehabilitation Act of 1973 (as amended in 1998). My fear of accessibility ruining the ability to move forward in my roadmap was completely unfounded. Don’t Reinvent the Wheel.

Transportation 112

Transportation User Testing Customer Experience Government 112

Product Management University

MARCH 30, 2017

There are so many parallels between a high-profile government program like healthcare reform and every product management fundamental ever conceived, a thought occurred to me: How great would the solution be if a rock-star product manager were leading the charge on healthcare reform? “If 6. Create the Roadmap. Healthcare reform.

Healthcare 100

Healthcare Product Management Product Manager Data Visualization 100

Intercom, Inc.

AUGUST 6, 2020

It was part of the early phase where India became a software powerhouse, helping the world all around accelerate their technology roadmaps. . You have a roadmap, you listen to customers, you iterate on that roadmap and you take feedback from multiple different dimensions – and then you keep building in response to feedback.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

Roy Madden

MARCH 22, 2022

Learn more ‘Tactics & Techniques’ is a Leo Concept powered by the Mitre ATT&CK v10 framework that tracks tactics, techniques, and sub-techniques and their relationships. Here is a roadmap of some of the new Leo Concepts we are researching: 2022 Leo Concepts Roadmap – Threat Intelligence.

Research Software 93

Research Software User Testing Product Research Reporting Tools 93

Roy Madden

MAY 22, 2020

Foreign governments stealing data for defense or national interests. Leo has been trained to recognize all the threat actor groups referenced by the MITRE ATT&CK framework. Because Leo is integrated with the MITRE ATT&CK framework, it’s continuously learning and getting smarter. They’re part of criminal organisations.

Telecommunications 57

Telecommunications Data Visualization Research Software Government 57

Mind the Product

OCTOBER 23, 2019

Julia Harrison – Head of Product at Government Digital Service. To create safety with your teams, a framework can build confidence. Then see what they put on their backlog or roadmap. However, to be an effective leader, it’s no longer your role to be the smartest person in the room. Autonomy, Mastery and Purpose.

Customer Feedback 84

Customer Feedback Leadership Reporting Tools Weak Development Team 84

Roy Madden

MAY 22, 2020

Foreign governments stealing data for defense or national interests. You’re in control Feedly AI has been trained to recognize all the threat actor groups referenced by the MITRE ATT&CK framework. start 30 day trial If you’re interested in learning more about Feedly AI’s roadmap, you can join the Feedly Community Slack channel.

Telecommunications 52

Telecommunications Data Visualization Research Software Government 52

Modus Create

FEBRUARY 16, 2022

57% of large organizations have adopted an Agile framework for implementing digital initiatives. Even the federal government, which is traditionally seen as a slow-moving monolith, has embraced Agile methodologies for its IT projects. In today’s world, every company is a technology company. They just need to realize that. .

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

ProductPlan

JULY 1, 2021

Inertia, process, bureaucracy, and governance are often cited as the primary hurdles. Get change-buy in with a roadmap. To get change buy-in, a project or program roadmap can help illustrate exactly how everything will happen. With prioritized themes set, I build my roadmap. It’s all about people. It’s all about people.

Weak Development Team 59

Weak Development Team Management Management Roadmap 59

The Product HQ

FEBRUARY 1, 2023

TPMs must communicate strategies, roadmaps, and program issues with all key stakeholders. They also partner with business stakeholders to prioritize tasks and roadmaps while achieving organizational objectives. Thus, the TPM develops its program’s strategies and roadmaps while leading all the teams that execute them.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Mind the Product

AUGUST 28, 2017

He thinks a product manager should be allowed to be flexible with the framework they use, “ultimately it’s about shipping, and you know if you’re shipping or not”. Roadmaps are important: “They enable others to get lined up, marketing efforts, client/customer support efforts. Recommendations. Podcasts are his first resource.

Analytic Tools 145

Analytic Tools Research Software User Testing Customer Experience 145

Mixpanel

MAY 20, 2020

The reality is that companies can’t afford to hit the brakes on innovation at any point —they should be accelerating on the execution of their roadmap to set themselves up for future success. An adaptive framework ultimately supports a healthy operating model that prepares organizations for the future. Enter the adaptive approach.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Customer Experience 52

Product Innovation Educators

DECEMBER 17, 2018

Several frameworks exist to help make what is certainly not easy approachable and ultimately simple. Our guest shares a 9-part framework she used as a Fortune100 Chief Marketing and Innovation Officer. Amy provided an infographic of her 9-part framework. Amy provided an infographic of her 9-part framework.

Feedback Software 72

Feedback Software User Testing Product Management Product Manager 72

Mind the Product

JULY 6, 2018

Jobs to be done, design-led thinking, microservices, object orientation, service orientation, user stories, product-market fit, launch strategy, data models, customer segmentation, framework after framework, after framework. Start from the bottom, block by block. The most they’ll say is no.

Research Software 90

Research Software User Testing Product Management Product Manager 90

Intercom, Inc.

OCTOBER 29, 2019

Up until this point, to understand our customers, we had primarily relied on the Jobs-to-be-Done framework , product sense, research insight, sales input, and a belief that our customers were companies just like us. For example, our Sales team is now able to give segmented customer feedback to our product leaders to influence our roadmap.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen. or even thrive?—?during

Product Management 152

Product Management Product Manager User Testing Customer Experience 152

Roy Madden

MARCH 22, 2022

Learn more ‘Tactics & Techniques’ is an AI Model powered by the Mitre ATT&CK v10 framework that tracks tactics, techniques, and sub-techniques and their relationships. Learn more ‘Indicators of Compromise’ is an AI Model that tracks malicious URLs, IPs, email addresses, domains, and hashes.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Finance 52

The Product Coalition

FEBRUARY 26, 2022

Frameworks can’t save you I believe one technique we’ve evolved to escape this tyranny of distractions and a lack of autonomy was to add credibility to the product management role through self-improvement, with a big focus on strategy and management concepts. The better and more logical the framework sounds, the more people will trust you.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

PMLesson's Ace the PM Interview

APRIL 25, 2022

Tell me about a time when you influenced a product roadmap. The government estimates between 50-70% of small businesses closed. Task: I took it upon myself to put together a Communication and Government Affairs team. How would you measure the success of a go-to-market strategy? Your interviewer is looking for specifics.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

ProductPlan

DECEMBER 6, 2022

Government regulations impact nearly every aspect of financial products, including: How can they be marketed and sold. To make matters worse, there is no common global regulatory framework, so these rules vary when crossing international borders. The workflow process and terminology a user experiences in creating a new account.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52