The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

The Product Coalition

FEBRUARY 29, 2024

But navigating this linguistic labyrinth to choose the right LLM for your product can feel daunting.Fear not, language adventurers! This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples.

Artificial Inteligence 123

Artificial Inteligence Data Visualization Reporting Tools Research Software 123

UX Planet

JANUARY 31, 2024

In this article, I want to share tips on creating the first version of a career progression framework that fits your team and company, and how to get the most out of it. A well-crafted career progression framework can become an essential tool to overcome a significant number of challenges of design leadership.

Framework 92

Framework User Testing Customer Experience Research Software 92

Modus Create

MAY 12, 2022

Companion apps have helped users in self-diagnosis, allowing them to seek proactive treatment. Many healthcare organizations also use companion apps to help their users fight addiction. . Why the Ishihara Test? We felt that the century-old test could use a 21st-century makeover — a mobile app. Set Expectations.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

The Product Coalition

JUNE 17, 2020

A practical guide for building a robust, scalable, and lean product discovery framework in your organization. Provided by Unsplash All too often, product discovery articles read like high-level strategy think-pieces. It finishes with an 8-week guide to making lean product discovery happen in your organization.

Product Research 78

Product Research Framework Customer Feedback Customer Experience 78

Intercom, Inc.

APRIL 19, 2018

Yet competition and the exponential rate of change in software are pushing against that mission. Enter our philosophy of Run Less Software. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Why did we choose them?

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Research Software Feedback Software Analytic Tools Customer Communications 192

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com This article is part of a wider guide on how to establish a product discovery framework in your organization. Up until this point in the blog series, the focus has been all about establishing the framework. We were faced with a lot (!)

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Ask Benny

JANUARY 25, 2020

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. The rest of the company (product management, project management, sales, executive team, marketing) might be left behind or only be partly included. Sprints are internal without any release and feedback from customers.

Feedback Software 78

Feedback Software Reporting Tools Research Software Product Research 78

Lenny Rachitsky

FEBRUARY 20, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job. Then I’ll share 20 examples of how people are using GPTs today to make their workplaces more productive.

Data Visualization 133

Data Visualization ChatGPT Reporting Tools User Testing 133

The Product Coalition

SEPTEMBER 21, 2020

Part 2 of series on experimentation When should product managers experiment? 10 guidelines to design high impact experiments. Running Experiments has become one of the most valuable tools for Product Managers to validate ideas, de-risk releases and measure the impact of their work. And when are experiments invalid?

Customer Experience 155

Customer Experience Data Visualization User Testing Product Research 155

UX Planet

MARCH 5, 2024

Created by scientists and pioneers in fields like human psychology, programming, product design, and UX design, these laws have been repeatedly refined through decades of diligent research and experimentation. Booking Services : Standardized maps are a familiar and widely-used tool users can easily understand/navigate.

Data Visualization 84

Data Visualization UX Research Software Feedback Software 84

Usersnap

JUNE 30, 2022

Product-led growth (PLG) is a model that is user-centric and user-focused. Customer acquisition, expansion, conversion, and retention are product-driven instead of sales-driven. What we’ve seen is that a product-led growth strategy can increase business retention by improving customer experience. Luckily, you’re not alone!

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Accessibility and Your Product. Introduction.

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Reporting Tools Research Software Product Management Product Manager 117

Imaginary Cloud - Design

MAY 30, 2022

The development of digital products is an important part of businesses' growth. When creating a digital product, we need to understand exactly which problems our products are supposed to solve. The user-centered design ensures that the design of digital products meets people's needs and desires (or usability).

Research Software 74

Research Software User Testing Analytic Tools Feedback Software 74

Intercom, Inc.

OCTOBER 19, 2022

When expiry isn’t available, tool owners review and baseline access quarterly. We leverage an Identity Provider to provide and restrict access to all key corporate and production applications. We have role-specific training and phishing tests to prepare our staff. It’s granted only when needed, with expiry where possible.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

The Product Coalition

DECEMBER 2, 2020

Keys to A/B Testing I recently hosted a webinar on the keys to A/B testing and how to structure these components for a company. Therefore, what follows is a rough outline for how I approach A/B testing when I join a company or when I get started. Should you be doing A/B tests as a company? Do you have product-market fit?

User Testing 97

User Testing Product Research Testing Onboarding KPIs 97

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better? Why avoid it?

User Testing 110

User Testing Product Research Testing UX 110

Userpilot

MAY 27, 2024

Product thinking is all about putting yourself in the other person’s (user) shoes. Only by adopting a product-thinking mindset and following it as a process can you get to know your users better. TL;DR Product thinking is the process of identifying problems and coming up with solutions by placing the user in the center.

Research Software 92

Research Software Analytic Tools Feedback Software Data Visualization 92

The Product Coalition

JULY 23, 2023

Let’s Talk About the F Word — Features Why budgeting for features leads to product failure. For as long as products have existed, product teams have been pushed for features when what matters is outcomes. And even when a product manager pushes for outcomes, finance pushes back. Product development is uncertain.

Onboarding KPIs 129

Onboarding KPIs Product Research Finance Government 129

Ask Benny

FEBRUARY 26, 2019

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. The rest of the company (product management, project management, sales, executive team, marketing) might be left behind or only be partly included. Sprints are internal without any release and feedback from customers.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. Are they getting what they need from the product?

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Ask Benny

JULY 16, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. The rest of the company (product management, project management, sales, executive team, marketing) might be left behind or only be partly included. While they are both important, what to do has the most impact on product success.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

The Product Coalition

JULY 17, 2018

How to build a roadmap while staying agile and lean, and why so many product teams do agile wrong. The rest of the company (product management, project management, sales, executive team, marketing) might be left behind or only be partly included. Sprints are internal without any release and feedback from customers.

Feedback Software 60

Feedback Software Reporting Tools Research Software Product Research 60

Intercom, Inc.

OCTOBER 9, 2019

The range of work we do as product managers is so broad that we inevitably end up finding inspiration from all sorts of sources, whether it’s books on business strategy or essays on design. Thinking, fast and slow, in product management. What, you might wonder, does this have to do with product management?

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Reporting Tools Product Management Product Manager Research Software 201

Bain Public

DECEMBER 14, 2021

Product managers are forever students; they are constantly seeking to learn and grow their skillset and knowledge. As the technology industry continues to grow, so much product managers so they don't fall behind. How do you know that you are making a product or service that your customers want?

Books 52

Books Research Software Product Research Reporting Tools 52

Modus Create

MAY 26, 2021

Furthermore, software developers and DevOps engineers will likely have come across semantic versioning (semver.org), which aims to provide meaning to application version numbers. One example is the British Columbia Policy Framework for GitHub Document Naming Repos . Perhaps we can use a semantic approach to repository naming?

Naming 105

Naming Product Research User Testing Research Software 105

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. When in doubt, start poking around with some basic product assumptions and go from there. That was my first job in tech.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Folding Burritos

DECEMBER 7, 2017

As Product Managers, we perfectly understand the need to generate and use customer feedback. What isn’t so often clear is how to do this on a day-to-day basis, when we’re not as experienced or when we deal with “less than ideal” products and organizations. Are they getting what they need from the product?

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io In this article, we’ll give some examples of how to increase the success of product development by improving the collaboration between the UX team and the developers. However, these tips may come in handy for developers and product managers as well. .

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Weak Development Team Feedback Software Reporting Tools Research Software 94

The Product Coalition

MAY 26, 2018

And companies across the globe have spent a lot of time and effort over the last few months interpreting privacy policies and legal documents, assessing product, processes and marketing strategies, and reviewing vendor relationships to make their products and businesses complaint to the new regulation.

Research Software 60

Research Software User Testing Product Research Customer Experience 60

Modus Create

JULY 21, 2020

We’ll discuss what’s necessary to accomplish when you’re planning to transition to Scaled Agile, including the differences in frameworks, tools, and training options that are critical to success. The answer is clear: after extensive research and preparation. Product Owner Sync. Product Owner Sync. Program Backlog.

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Agile Data Visualization Reporting Tools Research Software 134

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Imaginary Cloud - Design

JULY 2, 2020

While interviewing a design candidate, I frequently ask about their preferred books on the subject of UI/UX or product design. little about product design. Why disregarding product design books is a mistake. That takes me to the problem I have with the “book lists for product designers” out there. Why is that?

Books 138

Books Technical Review Research Software Data Visualization 138

Product Bookshelf

JANUARY 3, 2017

Sprints enable you to get answers to key product and service questions in just five days. The process moves through identifying questions, creating solutions, storyboarding, prototyping, and testing with customers. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days by Jake Knapp.

User Testing 48

User Testing Product Research Feedback Software Testing 48

UX Studio: Product Management

FEBRUARY 17, 2019

An expert audit provides a way to pinpoint less-than-perfect areas of a digital product. It evaluates the different dimensions of your digital product and reveals which areas or features to tackle first. Usability guidelines compliance. During our three-day UX audit session, you will work with a UX designer and a UX researcher.

Data Visualization 75

Data Visualization UX User Testing Research Software 75

UX Planet

FEBRUARY 25, 2024

I’m an online course hoarder, and while I took a lot of advanced design courses in the past, I’m always ready to learn some new tricks and tips from beginner-level courses (and naturally, there are always new tools and features to learn). Now this epic course by Vitaly Friedman provides you with a great shortcut.

UX 95

UX User Testing Customer Experience Banking 95

Intercom, Inc.

JULY 15, 2021

took over the company in 1952 and decided to make his mark through modern design, they’ve become the single largest design organization in the world, with over 1500 designers working in innovative products from machine learning to cloud to file sharing. User research is a vital part of the design process. Since Thomas Watson Jr.

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Research Software Feedback Software Reporting Tools User Testing 245