The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. Becoming a product person seems to be easier with access to clear guidelines. Product management could start with market research and product development and end with operation.

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Product Management Product Manager Research Software Feedback Software 163

Usersnap

APRIL 12, 2019

Google’s tech alone didn’t build them into a top company, User Research matters too! Such insight, and their acquisition of such continues broadening, then helps informs competitive user engagement strategies. User loyalty is the natural result. Keep reading for info on Google’s current user research.

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User Testing Research Software Customer Feedback Feedback Software 110

Usersnap

FEBRUARY 4, 2022

When you consider the feedback part of the process it takes even longer. This is why you need a website feedback tool at your side to get you across the finish line. Email threads, Slack chats, phone calls and meetings – that’s how the feedback is collected and managed. Drop your existing feedback tool. Here’s why.

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

The Product Coalition

MARCH 14, 2023

Know Your Customer (KYC) in mobile app banking is designed to protect financial businesses against crimes like fraud and money laundering. On the user’s side, it’s a process where they need to verify their identity, address, and purpose of using the app. Short attention span. Make support easily accessible.

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User Testing Analytic Tools Data Visualization Research Software 141

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 102

Analytic Tools Data Visualization User Testing Reporting Tools 102

UX Planet

APRIL 2, 2024

Usability testing is a crucial aspect of user experience design, focusing on evaluating a product or service by testing it with representative users. You’ll learn to recognize factors that limit usability, decide where testing should occur, set up a test plan to assess goals for your product’s usability, and more.

Books 74

Books User Testing Product Research Testing 74

Split

APRIL 24, 2024

Managing numerous testing environments poses a significant hurdle in the complex sphere of software development. Test environments are where code becomes a reality. These environments provide a controlled space for testing and refinement before a product is released to end users.

Feedback Software 52

Feedback Software Software Review User Testing Product Research 52

Usersnap

JUNE 27, 2023

Are you ready to take your product from concept to triumph through effective beta testing? The journey from idea to success hinges on the crucial stage of beta testing. But for startups, the challenge of finding 100 willing beta users can feel like an insurmountable obstacle. Let’s dive in and discover the path to success!

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UX Planet

FEBRUARY 5, 2024

Here are some suggestions that might be useful Recent research by UXstudio highlights a significant gap in the business world. Only 56% of executives recognize the importance of UX design, and a mere 51% of product managers use user insights to shape their product roadmaps.

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Userpilot

DECEMBER 13, 2023

TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Such a strategy helps the team put themselves in the shoes of the users, better understand their needs and pain points , and make the user experience consistently good at all stages of the user journey.

Research Software 95

Research Software Analytic Tools Feedback Software User Testing 95

Usersnap

JULY 10, 2023

In today’s fast-paced digital landscape, you may have countless possibilities for your product, yet building a real pain killer (and not just a vitamin) requires deep knowledge of your users and constant listening to user feedback. Nsightio Feedback in Jira 3. Saber feedback for Jira 4. What you can expect ?⤵️

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Customer Feedback Feedback Software User Testing Reporting Tools 52

Product Talk

SEPTEMBER 7, 2022

A lot of product teams claim to be focused on their users. They might even have regular steps in their processes that remind them to put their users’ needs first. It’s more about looking for new ways to collect insights from users, uncover underlying assumptions, and explore the opportunity space.

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Product Research User Testing Customer Experience Research Software 202

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. In a nutshell, accessibility is how users with impairments – whether permanent or temporary – use the web.

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Alchemer Mobile

NOVEMBER 27, 2022

Your app’s icon is one of the first major points a potential customer will see as they debate whether or not to download the app, so making a good icon impression is key to driving a high number of organic downloads. Additional resources: Android Material Design Guidelines and Android Icon Sizing Reference Chart.

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Research Software User Testing Download Customer Experience 147

Userpilot

AUGUST 28, 2023

It creates a sense of reliability among the customers, fosters trust, and encourages product adoption and loyalty. TL;DR A brand experience includes the interactions and perceptions a customer shapes during their customer journeys. This perception includes the visual identity and how customers perceive the brand itself.

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Branding Customer Experience Feedback Software Data Visualization 93

The Product Coalition

DECEMBER 2, 2020

Keys to A/B Testing I recently hosted a webinar on the keys to A/B testing and how to structure these components for a company. Therefore, what follows is a rough outline for how I approach A/B testing when I join a company or when I get started. Should you be doing A/B tests as a company? Do you have product-market fit?

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User Testing Product Research Testing Onboarding KPIs 97

The Product Coalition

MARCH 4, 2024

The roadmap recipe, the best practices, and guidelines for roadmap creation are time-tested methods for preparing a delicious dish — the roadmap in a lab. Chefs quickly move past the ideal and beyond their kitchen, as localization also requires steps to meet specific customer preferences, allergies, and more.

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Roadmap Books User Testing Product Research 109

Userpilot

MARCH 17, 2022

End-user training bridges the gap between mere signups and actual usage of SaaS products. But proper user onboarding helps you avoid all that, and that’s exactly what we’ll be discussing in this article. End-user training is all about educating customers on what software offers and how they can maximize their usage.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Product Management University

MARCH 20, 2023

Customer success managers are the owners of your customer accounts. If your organization is looking to create or strengthen its voice of customer (VOC) structure and organize the chaos of talking to customers on all fronts, customer success managers have to play the role of quarterback (American football).

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Customer Experience User Testing Customer Feedback Technical Review 130

Alchemer Mobile

FEBRUARY 2, 2021

Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. These steps are designed for even the humblest of budgets and will help not just with acquisition, but with the entire spectrum: validation, testing, engagement, retention, referrals, and revenue. It’s marketing. The bad news?

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Feedback Software Analytic Tools Research Software Product Research 264

Generation Focus

JULY 20, 2021

Conducting UX research is an essential aspect of the product design process. Gathering insights and feedback from end-users before, during, and after the design phase can help facilitate the development of successful products. Interviews can be conducted in-person or virtually. Hold a safe & supportive space.

Customer Feedback 62

Customer Feedback Data Visualization User Testing Product Research 62

Generation Focus

JULY 20, 2021

Conducting UX research is an essential aspect of the product design process. Gathering insights and feedback from end-users before, during, and after the design phase can help facilitate the development of successful products. Interviews can be conducted in-person or virtually. Hold a safe & supportive space.

Customer Feedback 62

Customer Feedback Data Visualization User Testing Product Research 62

UX Planet

JANUARY 16, 2024

SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want. Lack of research skills: Conducting effective research requires specific skills and tools.

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Branding User Testing Product Research Data Visualization 89

UX Planet

FEBRUARY 2, 2024

They help shape experiences, evoke emotions, and design straightforward, accessible user journeys. Both Content Design and UX Design fall under the broader umbrella of user-centred design, united by a shared vision: solving real user problems. So, let’s peel back on what content designers really do.

User Testing 92

User Testing Customer Experience Research Software Analytic Tools 92

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

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User Testing Product Research Research Software Feedback Software 141

UX Planet

FEBRUARY 21, 2024

Well-designed information architecture helps users find information and complete tasks efficiently on a website/in app. Define Goals and Objectives Understanding the goals of your business and the needs of your users is foundational. Identify user needs : Understand the target audience and their needs through user research.

Information 71

Information User Testing Data Visualization Product Research 71

Userpilot

DECEMBER 8, 2023

If product managers can consistently apply the scientific method, analyze the effect of multiple variables changing, and gather reliable data about the future direction of the product, they’re in a strong position to improve customer outcomes. you randomly assign users to group A or B ). tentative statements that can be tested).

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Product Research User Testing Data Visualization Onboarding KPIs 103

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. Therefore, they wanted us to conduct extensive user research aimed at understanding the main problems their users were currently facing.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

Userpilot

JANUARY 14, 2023

Examining the right customer education examples can help you improve your customer education program and the overall customer experience. As customer expectations continue to soar, a solid customer education program helps you stand out from the competition. What is a customer education program?

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Generation Focus

JULY 20, 2021

Conducting UX research is an essential aspect of the product design process. Gathering insights and feedback from end-users before, during, and after the design phase can help facilitate the development of successful products. Interviews can be conducted in-person or virtually.

Customer Feedback 48

Customer Feedback Data Visualization User Testing Product Research 48

Userpilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. Increase customer retention rate.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Customer Feedback 98

Lenny Rachitsky

FEBRUARY 20, 2024

It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. He shared a few examples of how people at top-tier tech companies are using custom GPTs to help their non-eng teams be more productive, while also taking a load off their eng teams. But you’re wrong. What are GPTs?

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Data Visualization ChatGPT Reporting Tools User Testing 134

Userpilot

MAY 19, 2022

Usability vs user experience – what’s the difference? While the terms usability and user experience are used interchangeably, it’s important to know that there’s a difference between the two. Usability refers to how easy it is for users to interact with your product’s UI and complete a specific action.

Customer Experience 87

Customer Experience User Experience User Testing Customer Feedback 87

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet.

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Reporting Tools Feedback Software User Testing Software Review 128

UX Studio

SEPTEMBER 3, 2018

UX copywriting and user testing? But you don’t have to start from scratch when it comes to testing content and microcopy. We, at UX studio , collected three methods that provide more insights than general AB testing. What are the limitations of A/B testing? What three methods test UX copy better?

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User Testing Product Research Testing UX 110

Centercode

APRIL 30, 2019

Beta testing is much more than a box to check off on a list. While some companies only think of it as a last-ditch effort to tie up loose ends before launch, others are tapping user research to play a more fundamental role in the product development process. Could you share the overarching theme of your talk?

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User Testing Product Research Customer Experience Customer Feedback 66

UX Planet

JANUARY 4, 2024

Mobbin comes with both free and pro options, but even without a subscription, you can access a world of tried-and-tested designs, easily capturing screenshots in PNG format to compare with your work in Figma. For Research: Lyssna , Maze Lyssna can quickly become a valuable tool for you.

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