Userpilot

NOVEMBER 6, 2023

Here is what this customer growth guide covers: Customer growth explained: what is it? The primary benefit is increased revenue. Drive engagement and product adoption with product guides. The benefits of driving customer growth The primary benefit of customer growth is the increase in revenue. Your search ends here.

Onboarding KPIs 93

Onboarding KPIs User Testing Feedback Software Analytic Tools 93

Userpilot

APRIL 24, 2024

Tracking SaaS renewal rates enables predictable revenue, aiding financial planning and resource management for future growth. Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success. It’s when a customer decides whether to continue paying for your product or not.

Feedback Software 78

Feedback Software Customer Experience Customer Feedback User Testing 78

Userpilot

APRIL 26, 2024

We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2024. Customer success is a core growth driver for any SaaS business. The SaaS market is crowded with tons of similar products and the best ones that stand out are those who delight their customers regularly. No worries!

Feedback Software 52

Feedback Software Analytic Tools Research Software User Testing 52

Userpilot

NOVEMBER 24, 2023

TL;DR Customer acquisition attracts and converts new customers through marketing and sales efforts to expand the customer base and drive revenue growth. TL;DR Customer acquisition attracts and converts new customers through marketing and sales efforts to expand the customer base and drive revenue growth. The market share is low.

Customer Experience 101

Customer Experience Customer Feedback User Testing Data Visualization 101

Userpilot

JANUARY 17, 2024

This guide explores 15 practical strategies you can adopt when scaling your SaaS business. Trigger interactive walkthroughs to guide and support users. Leverage upselling and cross-selling to boost your revenue. Leverage upselling and cross-selling to boost your revenue. Scaling SaaS is not for the faint of heart.

Feedback Software 102

Feedback Software Research Software Analytic Tools User Testing 102

The Product Coalition

NOVEMBER 17, 2023

Explore the future of decentralized innovation with our guide on building Web3 apps. If you’re looking to harness the potential of Web3 and embark on the journey of building a Web3 app, this comprehensive guide is your roadmap to success. You’re essentially trusting these big companies to keep your information safe.

Analytic Tools 115

Analytic Tools Feedback Software Data Visualization User Testing 115

Intercom, Inc.

AUGUST 23, 2022

Customer retention has never been more critical to business success than it is today. With increasing business costs and reduced headcount, companies are feeling the squeeze as they also grapple with rising consumer expectations. That’s why companies should look to support – and retain – the customers they have. Let customer data drive your efforts.

Customer Experience 211

Customer Experience Data Visualization Customer Feedback Customer Communications 211

Userpilot

NOVEMBER 28, 2023

There are 12 essential GTM metrics that every SaaS should know about: New user growth rate. The total revenue a company can expect from a single customer over the course of their relationship. Monthly and annual recurring revenue. And with so many indicators you could be tracking, it’s easy to feel overwhelmed.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

The Product Coalition

NOVEMBER 27, 2023

It’s a vertical SaaS that’s essentially made to manage photo sizes. This action not only creates new, frequently recurring revenue streams, but it also raises the value for enterprises. It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS!

Research Software 138

Research Software Feedback Software Reporting Tools User Testing 138

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I I don’t care about outcomes, your objectives, or your key results; I want to know when I will get this feature!” an angry internal stakeholder shouted. Now, to be fair, I wasn’t giving an inch. And we all know that internal customers take more work to manage. Ugh, so entitled — haha.

Roadmap 122

Roadmap Feedback Software Onboarding KPIs User Testing 122

The Product Coalition

AUGUST 7, 2023

How to Choose the Optimal North Star for a Roof Shingles Assessment Vision API Company How the Right North Star Metric Can Illuminate Your Business Path Introduction In recent years, many new API SaaS companies are emerging that provide AI-powered capabilities for processing text, audio, images and video. Source: Author created the image.

Analytic Tools 110

Analytic Tools Feedback Software Data Visualization Vision 110

Userpilot

DECEMBER 7, 2022

Revenue, marketing , sales, and customer success KPIs should be measured by different departments responsible for these functions. It guides SaaS businesses to achieve their goals and become more successful. Wondering what key performance indicators SaaS companies should look out for to enhance their product growth ?

Onboarding KPIs 95

Onboarding KPIs Data Visualization Customer Experience Customer Feedback 95

Userpilot

MARCH 22, 2022

You may observe that while trying to acquire new customers, your revenue growth is falling due to churn and downgrades. So, let’s see how you can use a high quick ratio to achieve revenue growth efficiency. A quick ratio of greater than four indicates healthy and efficient revenue growth. What is the SaaS quick ratio?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Software Review 98

Gainsight

MAY 3, 2022

The company will provide onboarding sessions to teach about the team operations, and how to perform your duties, but what do the company and Chief Revenue Officer (CRO) really care about? One of the most important KPIs for SaaS is Net Revenue Retention (NRR). How can you prove to be a valuable employee right away? .

Onboarding KPIs 94

Onboarding KPIs User Friction KPI Customer Satisfaction 94

Userpilot

DECEMBER 7, 2023

It will also guide you through uncovering and harnessing these insights in your SaaS business. Data is the backbone of modern marketing. Thus, properly harnessing data-driven insights is key to achieving product growth and business success. This article explores what data-driven insights are and why they are important.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Research Software 101

Userpilot

JANUARY 19, 2023

You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. Quantitative metrics help SaaS companies measure key performance indicators (KPIs) , improve customer satisfaction , and boost revenue.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

OCTOBER 29, 2023

What’s the willingness to pay? If you’re after the answer to the question, we’ve got you covered! We also look at: how to calculate willingness to pay factors that influence it how product managers can boost it Let’s get right to it! WTP helps SaaS companies choose optimum prices for their products to maximize profit.

Research Software 103

Research Software Feedback Software Analytic Tools User Testing 103

Userpilot

MARCH 10, 2022

Did you know that Net Dollar Retention offers more in-depth insights than monthly recurring revenue? Also known as net revenue retention, this metric helps you understand your revenue growth from existing customers within a given period. In SaaS, NDR is one of the most important metrics for customer retention.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Feedback Customer Experience 98

Userpilot

JUNE 30, 2022

They are important as they allow you to set specific goals and make data-driven decisions that guide your business in the right direction. They are important as they allow you to set specific goals and make data-driven decisions that guide your business in the right direction. Let’s dive deep! What is a success metric?

Onboarding KPIs 96

Onboarding KPIs Feedback Software Customer Experience Customer Feedback 96

Userpilot

MARCH 20, 2024

This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth. TL;DR Software monetization helps generate revenue using various new business models to reinvest in development and enhancements. Software monetization can be complex to deal with.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization Strategy 59

Userpilot

AUGUST 15, 2023

In contrast, guided analytics is more structured, allows less customization, and its setup requires technical expertise. How can SaaS companies use self-service analytics to gain the insights they need to drive product growth ? This is the question this article explores, so if you’re after the answer, you’re in the right place.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

The Product Coalition

SEPTEMBER 9, 2022

Having a comprehensive understanding of the market is essential when it comes to building problem-solving and innovative products. What is the potential revenue available from this market? What is the potential revenue available from this market? What type of revenue? Who are the user personas in this market?

Document 129

Document Research Software Analytic Tools Marketing 129

Userpilot

NOVEMBER 16, 2022

To automate product adoption, use onboarding checklists that show users essential onboarding steps to complete. B2B marketing automation helps businesses grow faster, while not breaking the bank. How do you effectively implement B2B marketing automation into your existing product marketing activities? Let’s get started.

Feedback Software 98

Feedback Software Analytic Tools B2B Embedded Analytics 98

Userpilot

FEBRUARY 9, 2023

In our comprehensive guide, we discuss what PLG is and how it’s different from other models. If you’ve been in the product and SaaS space for a bit, there’s no way you haven’t heard the term product-led growth strategy. We also explore its benefits and different ways product managers can approach it.

Onboarding KPIs 98

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 98

Userpilot

FEBRUARY 27, 2023

You get it right, and your customer base and revenue constantly grow. Get it wrong and your product will be plagued by churn, declining revenue, and poor customer reviews. That’s what we explore in this complete guide to user onboarding. As you can imagine, that’s a fair bit to go through, so let’s get straight to it.

Onboarding KPIs 105

Onboarding KPIs User Testing Customer Experience Customer Feedback 105

Userpilot

JUNE 26, 2023

Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. Thus, this article will discuss the 5 essential types of product metrics for your SaaS business and how you can track them to achieve product growth. What are product metrics?

Onboarding KPIs 85

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 85

Userpilot

JULY 23, 2023

In this article, we’ll go through the essential roles in a B2B marketing team structure and their responsibilities. In this article, we’ll go through the essential roles in a B2B marketing team structure and their responsibilities. Trying to figure out what your B2B marketing team structure should be?

B2B 91

B2B Research Software Feedback Software Customer Experience 91

Userpilot

JULY 24, 2023

In this guide, we’re going to highlight the nuances of SaaS marketing, walk you through its various components, and teach you how to create effective SaaS marketing strategies! Your SaaS marketing plan should factor in all five stages: attracting leads, nurturing leads, retaining customers, enhancing revenue, and tracking performance.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Marketing 80

Userpilot

MARCH 25, 2022

There are several tactics you can use to boost your rule of 40, some of them include monthly recurring revenue and a good user experience. As long as a business earns enough revenue to counter the lack of profit, it’s on the right track. So, let’s see how the rule of 40 helps you track your SaaS growth.

Feedback Software 98

Feedback Software Onboarding KPIs Customer Experience User Testing 98

Userpilot

MAY 16, 2023

These are the key questions that our guide answers. Identifying value metrics allows you to acquire new customers, refine your pricing strategy, grow revenue , improve customer satisfaction , and develop products. Defining limits for different pricing plans and user segments is essential to drive product growth.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs User Testing 98

Userpilot

DECEMBER 13, 2021

Among the plethora of responsibilities that SaaS Product Managers have, defining and tracking KPIs probably is the most influential towards guiding future product development. Business performance KPIs include Monthly recurring revenue (MRR), Percentage of revenue from new users, Expansion revenue , and Customer lifetime value (LTV).

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. Nurturing new customers is the best way to reduce churn and increase expansion revenue.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

DECEMBER 19, 2022

Customer acquisition costs, retention /churn rates, net promoter scores, and monthly recurring revenue growth are the main KPIs you can use to measure your B2B marketing performance. Creating buzz with consumers or even having a product go viral is quite easy in a B2C (business-to-consumer) environment. What is B2B marketing?

B2B 104

B2B User Testing Research Software Analytic Tools 104

Userpilot

JULY 22, 2023

In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! What is a land and expand strategy? Is this the right thing for you SaaS? How do you get started? upselling vs cross-selling).

Feedback Software 84

Feedback Software User Testing Strategy Onboarding KPIs 84

Userpilot

SEPTEMBER 30, 2022

This article explicitly explains what metrics are essential to product management teams and how to collect the data. Product management analytics lead to improved retention and conversation rates, resulting in revenue growth. Data analytics is a must for every team in a SaaS company if you want to make decisions based on data.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 93

Userpilot

JANUARY 12, 2022

Customer success is key to sustaining your company’s revenue by creating customer lifetime value (LTV). Monthly Recurring Revenue refers to the amount of revenue your business can expect to earn each month from existing customers. Are you tracking customer success metrics for your SaaS? What is customer success?

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Customer Experience 98

Userpilot

JANUARY 14, 2022

Actionable retention tactics will help make revenue more predictable and maximize the number of repeat customers. Simply put, customer retention rate essentially measures how many users you’ve retained over a given period. Have you run out of ways to achieve customer retention for your SaaS business?

Feedback Software 98

Feedback Software Analytic Tools User Testing Customer Experience 98