Roman Pichler

DECEMBER 6, 2022

Product success is not something you can achieve on your own as a product manager or Scrum product owner. Instead, you rely on the contributions and the support of the key stakeholders , the development team members, and possibly other product people who help you manage a large product.

Leadership 279

Leadership Technical Review Reporting Tools User Testing 279

Product Management University

AUGUST 15, 2023

The biggest difference between product management and portfolio management is product management focuses specifically on the success of each product whereas portfolio management focuses on the success of the company (the portfolio) in chosen market segments.

Product Management 246

Product Management Product Manager White Paper Management 246

Product Talk

NOVEMBER 15, 2023

Tweet This Still, in our Product Talk courses and webinars, we often hear the complaint that teams don’t have time for discovery. . Tweet This Still, in our Product Talk courses and webinars, we often hear the complaint that teams don’t have time for discovery. Discovery doesn’t come at the expense of delivery.

Product Research 231

Product Research Customer Experience Data Visualization User Testing 231

Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 251

Data Visualization Analytic Tools Research Software Product Research 251

Product Talk

SEPTEMBER 13, 2023

But at the same time, continuous discovery shouldn’t always be a solo activity. There’s a reason why Teresa often refers to the product trio : Continuous discovery is more effective when you avoid turf wars and bring in different perspectives. That’s the question we’ll explore in today’s Product in Practice.

Product Research 271

Product Research User Testing Research Software Feedback Software 271

Product Management University

MARCH 16, 2023

When it comes to innovation and product management, a great idea can only get you so far. In order to make your great idea come to life, you eventually have to prioritize development tasks by collaborating with target customers, stakeholders and other team members. What is a Product Backlog? What is in a Product Backlog?

Customer Feedback 246

Customer Feedback Customer Experience Roadmap Agile 246

Product Talk

DECEMBER 27, 2023

How often have you read a book or article and been inspired to take action on it? And how often have you actually taken action on it? Chances are there’s a big gap between how inspired you feel and which concrete actions you end up taking. We were thrilled when we heard Lily Smith’s talk at Product at Heart.

User Testing 194

User Testing Feedback Software Product Research Research Software 194

Product Talk

JANUARY 24, 2024

It sounds simple, but what happens if your product is so new that you don’t have any customers yet? Or what if you’re just getting started with an idea and your product doesn’t even exist yet? Or what if you’re just getting started with an idea and your product doesn’t even exist yet?

Research Software 209

Research Software Feedback Software User Testing Customer Experience 209

Product Talk

OCTOBER 18, 2023

A regular cadence of assumption testing helps product teams quickly determine which ideas will work and which ones won’t. And sadly, most product teams don’t do any assumption testing at all. In this article, I’ll cover assumption testing from beginning to end, including: Why should product teams test their assumptions?

Product Research 257

Product Research User Testing Testing Analytic Tools 257

Product Talk

NOVEMBER 8, 2023

I’ve designed my business to allow plenty of time for reading books, articles, interviews, etc. I also created the Continuous Discovery Habits Community as a place where product people could gather (virtually), share their successes and frustrations, and hold each other accountable for putting the ideas from the book into practice.

Product Research 211

Product Research Books Research Software Analytic Tools 211

TechEmpower - Product Management

JULY 24, 2023

At TechEmpower, we frequently talk to startup founders, CEOs, product leaders, and other innovators about their next big tech initiative. Background Questions Let’s start with some background questions about the business and product. How are you funding this? How will you be taking this to market?

Reporting Tools 208

Reporting Tools Analytic Tools Development CTO Coach 208

UX Planet

APRIL 12, 2024

Across my years working in Digital Design and Product Design fields, one thing I’ve consistently noticed, is how certain topics, not matter the context in which we all live in (more on this tidbit later), we always go back to the same discussions.

Research Software 110

Research Software Analytic Tools Feedback Software User Testing 110

Product Talk

FEBRUARY 16, 2022

As a product discovery coach, I get asked a lot of questions. They consider the ideas in the context of their own team and company. And it’s not contributing to my desired impact of increasing the number of product trios who adopt a continuous discovery cadence—at least not at scale. Get in touch to let me know! Tweet This.

Product Research 254

Product Research Engineering Webinar Testing 254

Product Talk

SEPTEMBER 6, 2023

In addition to delivering a keynote at the Product at Heart conference (in case you missed it, you can find the video and transcript of that presentation here ), conference co-organizer Petra Wille also invited me to participate in a fireside chat at the Leadership Forum event. Introduction: What Is Product Discovery?

Product Research 238

Product Research User Testing ChatGPT Research Software 238

UX Planet

APRIL 17, 2024

I’ve been thinking about the topic of Tools in Design for quite some time. I wrote an article on that topic in 2022 , and since then I’ve spent a considerable amount of time procuring a variety of Design tools. Schedule at least three one-hour Brainstorming sessions with the Design Teams in your Organization.

Research Software 105

Research Software Feedback Software Analytic Tools Data Visualization 105

Product Talk

FEBRUARY 10, 2021

A few months ago, fellow Product Talk coach Hope Gurion and I sat down to discuss why there’s no single right way to do discovery. Meet your co-presenters, product discovery coaches Teresa Torres and Hope Gurion. We are both product discovery coaches with Product Talk. I used to lead product at CareerBuilder.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Intercom, Inc.

JANUARY 19, 2021

Inconsistent product functionality, wildly differing UI components, and conflicting terminology – the slow creep of design debt can have far-reaching consequences for your business if left unchecked. Here’s a simple framework for managing it. It was a trivial feature that we thought would be a cinch to build.

Framework 272

Framework Customer Experience Systems Review User Testing 272

UX Planet

FEBRUARY 21, 2024

Improve your focus, efficiency and self-assessment as a Product Designer. Photo by Ewan Buck on Unsplash With the shift in the growing responsibilities and increased accountability, designers can now be the drivers of business and think from a strategic point of view. However, what matters is how it is being used.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Intercom, Inc.

JULY 13, 2021

The only thing harder than designing a product is designing your career. For instance, the Design Career Index shows that 71% of design orgs don’t have a career progression framework. But if you don’t have a map for your career, then how do you know where you’re going? Start with the problems.

Product Research 271

Product Research Customer Communications Feedback Software Reporting Tools 271

Intercom, Inc.

JULY 5, 2022

When I joined Intercom eight years ago, I knew nothing about system design. I designed and presented my ideas using high-fidelity mockups. They were quick to put together, and so I assumed that even wireframes were a waste of time, let alone system design diagrams. Focus on the most important decisions with system design.

Feedback Software 186

Feedback Software User Testing Product Research Data Visualization 186

Intercom, Inc.

OCTOBER 18, 2021

The SaaS industry is full of advice on the perfect product metrics to gauge your users’ activation, engagement, and interactions. But how do these concepts translate into real product improvements? What are product metrics? Not all products are the same. or “How simple is our product to use?”

Data Visualization 269

Data Visualization Analytic Tools User Testing Research Software 269

Userpilot

MAY 1, 2024

Looking to deliver a better digital product experience? Creating outstanding product experiences is essential for boosting user engagement , enhancing core feature adoption, and improving overall retention. This article provides a step-by-step process to elevate your product experience from “good enough” to “superb”.

Customer Experience 82

Customer Experience Feedback Software Analytic Tools Product Research 82

UX Planet

APRIL 30, 2024

Avoiding the 7 most common mistakes founders make when building a design team and culture in their startups. Intro If you’re reading this article, you’re probably at a point where forming a competent design team for your business is essential. However, creating a design structure is no simple task.

Startups 52

Startups Reporting Tools Research Software User Testing 52

The Product Coalition

APRIL 3, 2023

.” — Laurie Helgoe When I first started working as a Product Manager, the number of meetings on my calendar jumped from a few to a few hundred. That’s not factually true, but that’s how it felt like. It might seem like introverts aren’t suited for the life of product managers, but that’s not true.

Product Management 166

Product Management Product Manager Workshop Management 166

Intercom, Inc.

NOVEMBER 2, 2021

Countless theories have tried to explain the “Great Resignation” we’re experiencing, but none have managed to pinpoint an exact cause. That’s likely because there isn’t just one cause – the pandemic has pushed underlying issues to the surface, triggering a widespread re-evaluation of what’s important in our work lives.

Product Research 291

Product Research Software Review Feedback Loop Feedback Software 291

The Product Coalition

MARCH 5, 2024

Challenging an emerging myth that Agile is dead, and providing insight on key principles & tactics to finding success with Agile-based product teams. Nowadays it seems to have an opinion of Agile product methods like Scrum. Here is a cheatsheet of principles and actions to best implement agility into your team’s workflow.

Agile 106

Agile Data Visualization Research Software Reporting Tools 106

Intercom, Inc.

MAY 16, 2022

Design and collaboration go hand-in-hand. What are product design workshops? Product design workshops are an opportunity for a team to untangle a problem together by going through a series of group exercises designed to get to a specific outcome. Start with an overview. Determine the goal.

Workshop 245

Workshop Feedback Software Research Software Reporting Tools 245

Intercom, Inc.

JUNE 10, 2020

Let’s talk about that trickiest of subjects: Product Judgment. Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Product Innovation Educators

APRIL 1, 2024

How product managers can design their customer experience journey We all want to create products that customers find valuable and even delightful. But accomplishing that is complicated, and some teams lose focus on the real objective or start without a clear vision for what they need to accomplish.

Customer Experience 92

Customer Experience User Friction User Testing Automotive 92

Product Innovation Educators

MARCH 11, 2024

The Discover, Analyze, Create, Develop Design Thinking Framework for product managers You’ve heard about Design Thinking or even tried it. It is a simple-to-understand tool for solving problems, developing strategy, and most commonly for us product professionals, for developing a new product or service.

User Testing 106

User Testing Research Software Customer Feedback Feedback Software 106

Intercom, Inc.

SEPTEMBER 9, 2022

In today’s episode of Intercom on Product, Paul Adams , our Chief Product Officer, and I sat down with Fergal Reid to talk about the recent buzz surrounding neural networks, how machine learning is powering businesses, and what we can expect from the technology in the next few years. AI has been quite overhyped in the past.

Artificial Inteligence 249

Artificial Inteligence Research Software Analytic Tools Feedback Software 249

The Product Coalition

NOVEMBER 14, 2023

If your customer base ages with you, you’re Woolworth’s.” — Jeff Bezos Ever question the value of a product development lifecycle? And how is it even relevant to what we are discussing…. If you haven’t gathered from my past posts on product topics, I’ve worked with ‘interesting yet easily annoyed’ colleagues many times.

Feedback Software 120

Feedback Software Roadmap Product Research User Testing 120

The Product Coalition

JANUARY 16, 2024

Golden rules for roadmap management. It’s not that I didn’t understand the importance of a clear, solid start. Product managers and their teams start with enthusiasm, hit the ground running, and create a solid roadmap. Our product was evolving rapidly and haphazardly. The issue wasn’t the beginning.

Roadmap 107

Roadmap Development Team Review Technical Review Weak Development Team 107

Lenny Rachitsky

MARCH 26, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Q: How do I become more technical? A technical background is a superpower for product managers, as I’ve said before. Things can get a lot more complicated as you grow, but these fundamental ideas stay the same.

Product Management 105

Product Management Product Manager Data Visualization Management 105

The Product Coalition

OCTOBER 24, 2023

Now, imagine that these boxes represent products, and the inventors are product managers. What they all have in common is one question: ‘Will this product change the world?’ This is where we introduce our thesis: ‘Why Product Management is the Future and Always Will Be.’ So, fasten your seatbelt.

Analytic Tools 115

Analytic Tools Customer Experience Data Visualization Product Research 115

UX Planet

FEBRUARY 19, 2024

It allows team members to focus on the work that matters and deliver measurable results. OKR is a goal-setting technique that helps teams establish measurable goals. In this article, I will show how product designers can use this technique. In this article, I will show how product designers can use this technique.

KPI 97

KPI User Testing Product Research Customer Experience 97

ProductPlan

MARCH 13, 2024

As the Head of Product at ProductPlan, I spend a lot of time talking to product teams and learning about their experiences throughout the product development process. By working together and being transparent, product and engineering will see each other as partners seeking to achieve the same goals.

Technical Review 98

Technical Review Data Visualization Customer Experience Product Research 98