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Tools of the Trade: Visualizing Discovery with Opportunity Solution Trees

Product Talk

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

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Product in Practice: Bringing the Discovery Habits to WebMD

Product Talk

It’s not just about training people to conduct interviews , use opportunity solution trees , or test assumptions —though those are all important activities—it’s also about convincing them of the value of these activities and getting the people they work with on board as well. Do you have a Product in Practice story you’d like to share?

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The Interview Snapshot: How to Synthesize and Share What You Learned from a Single Customer Interview

Product Talk

When you start interviewing customers every week, it’s easy to get overwhelmed by how much you are learning. When we use our customer interviews to collect specific stories about past behavior, every conversation can uncover dozens of unmet customer needs, pain points, and desires (AKA opportunities). What Is an Interview Snapshot?

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Miro’s Andrey Khusid on the art of distributed teamwork

Intercom, Inc.

?. Andrey Khusid, founder and CEO of Miro , hasn’t done many interviews. In fact this is his first podcast appearance, so we were delighted late last year when he agreed to join us in the studio. Andrey and his team are finding out. Miro has made the move from product to platform. Short on time?

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Discovery Is Messy: How Do We Keep Track of All That We Are Learning?

Product Talk

As you start to adopt the continuous discovery habits, it’s easy to get overwhelmed by how much stuff you generate. Inevitably, you might start to wonder, “How should I keep track of all of this stuff? Let’s explore a few different ways we can think about what to keep and for how long. What do I mean by “stuff”? Tweet This.

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Tools of the Trade: A Look at the Discovery Tech Stack at 99designs

Product Talk

We learn about where they are in their continuous discovery journey, which tools they’re using to support these new habits, and any lessons or insights they have gained from their experience. And that’s why we felt it was worth highlighting how different teams are building out their tech stacks. Tweet This.

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Opportunity Solution Trees: Visualize Your Discovery to Stay Aligned and Drive Outcomes

Product Talk

Opportunity solution trees help product teams chart the best path to their desired outcome. They keep the team aligned as they manage the messy cycles of continuous discovery. You can read this article from beginning to end or you can use the links below to jump to any question. How do you create an opportunity solution tree?