Alchemer Mobile

MARCH 26, 2021

Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. Most brands today may think they build products around their customers’ needs and feedback, but in reality, they only hear from less than one percent of their customer base.

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

MARCH 6, 2019

In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. They also said they wished they had a clearer product roadmap strategy. In addition, product managers said that direct customer feedback and insights were the best sources of their new ideas.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. We went for a lightweight strategy.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. We went for a lightweight strategy.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. However, they don’t fundamentally shake things up much.

Reporting Tools 94

Reporting Tools Feedback Software Product Research User Testing 94

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

The Product Coalition

FEBRUARY 27, 2023

Fueled by product insights and strategy, the work exceeded every key metric. Certainly this set us on the correct path, but unless we action on these insights to a valuable piece of strategy, and action that strategy to process and design, all is for naught. However, data insights don’t get us all the way.

Data Visualization 127

Data Visualization Customer Feedback Customer Experience Analytic Tools 127

ProductPlan

DECEMBER 21, 2020

Is it Time to Declare Roadmap Bankruptcy? Whether your product finds a market or falls flat, your team needs to understand why this outcome occurred. That way, you’ll know if your strategic plan is working and your roadmap is on the right track, or if it’s time to declare roadmap bankruptcy.

Roadmap 40

Roadmap Software Review Weak Development Team Customer Experience 40

ProductPlan

JULY 10, 2020

I’ve worked exclusively on digital products for over 14 years , primarily in product and design-centric roles. Thinking back, it’s surprising that it was only about five years ago that I had an important epiphany that would alter the trajectory of our company’s product strategy and my career. Lack of shared goals.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

The Product Coalition

MARCH 23, 2020

Retention is a metric that measures how many users return to your product over a period of time and considered to be one of the most important KPIs when trying to analyze the product health or potential, it is a key indicator for growth and impacts almost every key business metric (e.g. DAU, Stickiness, LTV and more).

Onboarding KPIs 78

Onboarding KPIs Customer Experience User Testing KPI 78

Userpilot

JANUARY 16, 2024

Use ChatGPT as a brainstorming partner for product ideas , feature ideas, product names, etc. Task ChatGPT with identifying and formulating the best pricing strategy for your industry. ChatGPT can create broad multi-year roadmaps that prioritize the most critical feature requests , ideas, or improvements.

ChatGPT 83

ChatGPT Data Visualization Onboarding KPIs Research Software 83

ProductPlan

AUGUST 10, 2023

Yet the customer experience continually improves while KPI targets come into view. Big bets have big payoffs, but there’s a reason it’s called gambling In the venture capital world, the prevailing strategy is to invest in multiple companies knowing that many will fail. However, they don’t fundamentally shake things up much.

Reporting Tools 52

Reporting Tools Feedback Software Product Research User Testing 52

ProductPlan

AUGUST 7, 2020

My Journey Transitioning from Engineering to Product Management. Then, I started gravitating towards product strategy questions, like, “Why am I building products?, I worked with the product leadership to plan out a product strategy. Long term, you can expect to manage a specific KPI (e.g.,

Engineering 107

Engineering Leadership Customer Experience Feedback Software 107

The Product Coalition

OCTOBER 5, 2021

project managers or SMEs guiding roadmaps) A Product Development Health Check can help identify issues in your product development practice, find the underlying causes and give you ideas about how to address them. 5 Key Elements to Check A single product issue may reflect multiple underlying causes.

Weak Development Team 150

Weak Development Team Reporting Tools Research Software Feedback Software 150

ProductPlan

FEBRUARY 8, 2022

Product management owns the product roadmap, and their most important stakeholder is the product’s users/customers. As product management has evolved, so has the scope and scale of the role. Vision and strategy. Product management owns vision and strategy.

Data Visualization 99

Data Visualization Feedback Software Reporting Tools Research Software 99

Mixpanel

MAY 12, 2020

Neil recently sat down for an AMA session and spoke on a wide range of topics, from product strategy and process pipelines to team composition and building a great career, among many other things. How do you define your product strategy? But strategy is all about focus and finding ways to not compete.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

ProductPlan

MARCH 6, 2020

What gets prioritized versus what’s left on the shelf can have a significant impact on growth, revenue, usage, churn , and all the other KPIs executives value. When KPIs are newly disseminated and fresh, it’s easy and exciting to keep them top of mind as we’re deciding what’s worthy of a coveted slot on the roadmap.

KPI 61

KPI Roadmap Product Research Software Review 61

Mixpanel

MAY 12, 2020

As Mixpanel’s VP of Product and Design, and our former Head of Engineering, Neil Rahilly brings a blend of strategy, hiring, management, and career advice to those who want to push innovation at their companies forward. How do you define your product strategy? And then it really starts to flow.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mind the Product

DECEMBER 23, 2019

In this ProductTank Toronto talk, two members from the team at Points , Mihnea Galeteanu – Head of Product and Jane Helman – Head of Scrum, explain their coping strategy. While sharing an insightful story of a group of indigenous people in Peru, they take us through: Roadmapping. Roadmapping. Prioritization.

Engineering 92

Engineering KPI Roadmap Customer Feedback 92

ProductPlan

AUGUST 27, 2021

Regardless of type, stakeholders generally have these attributes in common: Influence : Stakeholders have enough power and strategic importance to the business that their ideas and opinions can impact the ability to advance the product strategy, create a roadmap, and execute it. How does this project align with their priorities?

Management 63

Management Management KPI Government 63

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Do this on a quarterly basis as this is how often the situation in your organization will change.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

The Product Coalition

MARCH 15, 2020

Product strategy, discovery, and delivery: These are the three general dimensions for which product managers are responsible to optimize in a customer-centric organization. Product strategy exists outside the well defined guideposts of dual-track agile (a product discovery and delivery methodology).

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

ProductPlan

NOVEMBER 10, 2020

Different socializing strategy. With more colleagues to connect with and the same amount of time to do so, product executives at mid-sized companies must adopt a different approach to getting everyone aligned, informed, and excited about the product’s plans. It broadcasts what’s important to the product roadmap.

Data Visualization 53

Data Visualization Roadmap Software Review Technical Review 53

The Product Coalition

NOVEMBER 26, 2019

QA, but it didn’t fix the planning waterfall : Strategy? Management and business folk therefore still live very much in “waterfall world” where big projects are delivered according to well-defined, largely immutable strategies, roadmaps and project plans. Product managers are no longer just roadmap or backlog administrators.

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

ProductPlan

NOVEMBER 20, 2020

Whether it’s an in-app transaction, an enterprise sale, or an e-commerce purchase, the product team will likely chalk that up as a victory and another tick on a KPI. How you structure your product roadmap can make a big difference, particularly whether there’s the bandwidth for these incremental improvements. Accounting.

Onboarding KPIs 52

Onboarding KPIs User Testing Customer Experience Product Research 52

Mind the Product

DECEMBER 12, 2018

This research has allowed us to make more informed and confident decisions about our product vision and roadmap. When you think about increasing engagement you can probably think of many changes you’d make to your product, or features that you’d add. These are the customers we want to serve and replicate.

User Testing 119

User Testing Customer Feedback Research Software Data Visualization 119

ProductPlan

APRIL 7, 2022

It merges the why (strategy) with the how (process) to create the what (operating model). Furthermore, it seeks an essential alignment within an organization to develop a product that delivers the greatest value to customers. “A Specifically, a product operating model centers the product in all functions and operations.

KPI 40

KPI Customer Feedback Customer Experience Agile 40

Sachin Rekhi

JUNE 18, 2015

Over the past year at LinkedIn I developed a strong appreciation for using Net Promoter Score (NPS) as a key performance indicator (KPI) to understand customer loyalty. On my team at LinkedIn we found it best to administer our NPS survey quarterly, which aligned with our quarterly product planning cycle. The Origin of NPS.

Product Research 107

Product Research Customer Experience User Testing KPI 107

Gainsight

OCTOBER 14, 2020

However, the skills needed to ‘level up’ for product managers are a bit more elusive as PMs often receive varying feedback from customers, sales, customer success, engineering, etc. Everyone wants something from PMs, and they are constantly juggling the roadmap for success. Does the Bowling Alley Framework make sense for your product?

Product Research 52

Product Research Feedback Software User Testing Customer Feedback 52

Gainsight

AUGUST 27, 2021

In the same way, having metrics backing decisions will give you the support you need to show that the decisions within your product roadmap are aligned with the goals of the company. Additionally, tracking product performance is a catapult for growth. In turn, the value of your product will rise with higher adoption.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Roadmunk

JULY 20, 2017

Frankly, LTV only becomes relevant to SaaS PMs the longer a product is in market. Looking at the Technology Adoption Lifecycle Model, your LTV is a major KPI once in the Early Adopters phase—just before the chasm. Tracking CAC lets a SaaS PM adjust, pivot, swerve, do whatever needs to be done to improve product strategy.

Customer Experience 74

Customer Experience Product Management Product Manager Technical Review 74

ProductPlan

DECEMBER 18, 2019

If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. The winner gets top billing on our prioritized roadmap. Our roadmaps are chock full of goodness. Customers and executives are always coming up with another fantastic item for our product development to-do list.

KPI 52

KPI Weak Development Team Customer Experience Travel 52

ProductPlan

JULY 9, 2019

At ProductPlan , we certainly feel the challenge of prioritizing inclusive design on our roadmap, and will be the first to admit that we haven’t made our product as accessible as it should be. But what’s the best way to make accessibility a fundamental element of product strategy? Will this feature increase a KPI?

User Testing 62

User Testing Customer Experience Product Research Research Software 62

Hutwork

MARCH 9, 2018

Many entrepreneurs and product managers write about the skills they brought to the table and those they learned along the way. And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success.

Article 82

Article Feedback Software Research Software User Testing 82

ProductPlan

OCTOBER 26, 2021

You didn’t just “survey users,” you used that survey data to make recommendations, and one of those recommendations improved a KPI or led to a big deal, which better illustrates the meaningful impact of those actions, not that you just took them.

CTO Coach 86

CTO Coach User Testing Product Research Data Visualization 86

Roadmunk

OCTOBER 12, 2017

Welcome to the very first episode of Product to Product , Roadmunk’s brand new podcast! Listen to it below: For context: As a company that builds roadmapping software for product people, we’re immersed in the product community. We’ve seen how helpful product people are when it comes to helping their peers.

Artificial Inteligence 55

Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55