Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. Product teams are staffed with various skilled professionals.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 106

Analytic Tools Research Software Feedback Software Data Visualization 106

Userpilot

DECEMBER 7, 2021

Product designer vs UX designer—how do these two roles measure up against each other? While product designers and UX designers often have intertwined responsibilities, they are not the same. Hire a UX designer if you need someone to own the overall design process in your Saas business.

UX 98

UX Research Software User Testing Analytic Tools 98

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

UX Planet

DECEMBER 15, 2023

A list that includes product budgeting for the next year. Every dollar’s worth of expense is a fight, and spending 30% of the budget on “simply asking questions” (read: UX research) can be a hard sell. So, how do you ensure that UX gets its due in terms of investment? The endless number crunching. The prioritizing.

UX 83

UX User Testing Development Team Review Customer Experience 83

The Product Coalition

SEPTEMBER 17, 2020

You’ll find yourself working closely with UX and UI designers throughout your career as a Product Manager. While you won’t be expected to know everything about product design (otherwise you’d be a designer, right?) You may also be interested in: Why UX Is Essential for PMs What Is UX?

UX 156

UX User Testing Product Research Research Software 156

Userpilot

JULY 9, 2023

How do you evaluate product usability to guide the product design process? TL;DR Product usability describes how easily customers can use a product to achieve their goals. Product usability makes a huge difference to the overall quality of the product and its chances for success in crowded markets.

User Testing 98

User Testing Customer Experience Customer Feedback Product Research 98

Product Innovation Educators

FEBRUARY 20, 2023

How to achieve product-market fit – for product managers This episode is sponsored by PDMA, the Product Development and Management Association. PDMA is also the longest-running professional association for product managers, leaders, and innovators, having started in 1976. Target customer 2.

User Testing 102

User Testing Product Management Product Manager Data Visualization 102

The Product Coalition

FEBRUARY 26, 2020

The 6 step guide to learning product © 2011 Martin Eriksson. There is a lot of confusion out there about product, product management, product owners, product manager. Learning is a step-by-step process, building one block of knowledge on top of the other. in UX, Product, whatever?—?when

Technical Review 78

Technical Review Software Review Research Software Product Research 78

Userpilot

MAY 19, 2022

Usability vs user experience – what’s the difference? As a UX designer , you aim to create app designs that facilitate the best experience. Usability refers to how easy it is for users to interact with your product’s UI and complete a specific action. And is there a relation between the two?

Customer Experience 96

Customer Experience User Experience User Testing Customer Feedback 96

Product Talk

APRIL 8, 2020

Welcome to the latest installment of Product in Practice! For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work.

Product Research 264

Product Research User Testing Research Software Data Visualization 264

Userpilot

MARCH 6, 2024

CRO is a practice with a lot of room to explore, hence, there are many tactics you can experiment with to optimize sales and product engagement. Interactive Guidance in Onboarding : Implementing interactive walkthroughs during onboarding to improve product adoption and conversions. And which ones are misleading?

Feedback Software 104

Feedback Software Research Software Analytic Tools Product Research 104

Ronke PM

AUGUST 16, 2023

Table of Contents Technical Support Customer Success/Relationship Managers Marketing Sales Team Data Scientist Finance UX Researcher UX Designer Content Designers and Conversational Designers Engineering Legal Security (IT) PMO (Product Management Office) (Bonus!)

Onboarding KPIs 52

Onboarding KPIs Weak Development Team Research Software Customer Experience 52

Userpilot

JANUARY 26, 2023

What is inclusive product design? Why is it important for product managers ? How can you incorporate it into the product development process? We also look at a few excellent examples of inclusive product design in SaaS. Accessibility is one objective of inclusive product design.

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. In reality, some companies are better served using free vs paid analytics platforms. Some of them include product analytics , web analytics, mobile analytics, and social media analytics. Which camp would you belong in?

Data Visualization 106

Data Visualization Analytic Tools Reporting Tools Research Software 106

Userpilot

AUGUST 23, 2023

Without good customer experience design, you may as well give up before you even start. No customer wants to experience a clumpy product or service that feels like it’s being held together with chewing gum. They want a CX design that makes them enjoy every interaction with your product and assists them on their product journey.

Customer Experience 95

Customer Experience User Testing Customer Feedback Feedback Software 95

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Card sorting and fake door testing are useful testing methods before the product launch. Let’s get right to it!

User Testing 96

User Testing Product Research Customer Experience User Experience 96

Department of Product

SEPTEMBER 14, 2023

The Department of Product Briefing ←All newsletter briefings Thanks to Height for supporting today’s Briefing. Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. Subscribed Hi product people ?, You can find out more here.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Mind the Product

JULY 23, 2019

As a bonus, it’s also designed to be read in an hour or so, which means that there’s an awful lot of substance with a minimum of filler. Listen if you’d like to learn more about. Impacts vs outcomes. Impacts vs outcomes. The Product Experience is hosted by Lily Smith and Randy Silver.

Customer Experience 128

Customer Experience Product Research User Testing Workshop 128

Userpilot

AUGUST 19, 2022

Empathy map vs persona: what are these and what’s the difference between them? Both user personas and empathy maps are techniques used during the UX design process to understand users on a deeper level and create a product that resonates with them. It answers the question: who are we designing for?

Data Visualization 98

Data Visualization Feedback Software Research Software Analytic Tools 98

Userpilot

DECEMBER 15, 2022

There is no simple answer to this question, as it all depends on your product and your goals. The article explores what product managers need to consider when choosing the localization tool for their SaaS product. Software localization adapts your products so that it feels natural to users who speak a different language.

Research Software 98

Research Software Analytic Tools Feedback Software Reporting Tools 98

Userpilot

FEBRUARY 4, 2023

What’s the product design testing process? Why is it important in product management ? More importantly, we look at the design testing process and various testing methods with their pros and cons. TL;DR Product design testing is the final stage of the design process. Let’s do it!

User Testing 98

User Testing Product Research Feedback Software Research Software 98

freshtrax

SEPTEMBER 29, 2021

When I think about my experience in the design field a year ago compared to today, it is night and day. I went from working for a big e-commerce company with roughly 200 employees in one location to a smaller design agency with 20 employees across offices in the U.S. Collective vs. Individualistic Company Culture. – 5 p.m.

Marketing 95

Marketing Crowdsource Systems Review Customer Experience 95

The Product Coalition

JULY 13, 2022

Learn how the other solutions compare. Best for monitoring product performance and identifying frontend issues. Product Analytics. Learning curve. Interested in FullStory but curious to know what alternatives are out there? Or there are other analytics solutions that might fit your needs and budget better.

Data Visualization 113

Data Visualization Analytic Tools Feedback Software Reporting Tools 113

Userpilot

FEBRUARY 7, 2023

Helping your users to experience value should be your primary objective as a SaaS owner or a product manager: creating an onboarding tutorial can be one of the most effective tools to help you get the job done. User onboarding is a critical concept to grasp for any professional product person.

Research Software 98

Research Software Onboarding KPIs Data Visualization Customer Experience 98

Product Innovation Educators

AUGUST 24, 2020

Five steps to securing success in product management in an uncertain world. Arguably, all the topics we address on this podcast are about career development, helping you improve in product management and innovation. Summary of some concepts discussed for product managers. [5:37] 10:40] Plant a flag.

Product Management 99

Product Management Product Manager Agile Workshop 99

ProductPlan

APRIL 11, 2023

In building software products, that’s not just a platitude, there’s a great deal of truth to that statement. While there are a variety of pictures that product teams use, the three most common are wireframes, mockups, and prototypes. They are ideal for exploring different design directions, testing layouts, and navigation patterns.”

Feedback Software 59

Feedback Software User Testing Data Visualization Customer Feedback 59

UX Studio

NOVEMBER 26, 2018

Creating a digital product from scratch can make for an exciting process but never a smooth ride. Easier said than done… Is it not just a question of market research vs user research? What characteristics define market research vs user research? At UX studio , we strongly believe that research provides the answer!

User Testing 107

User Testing Market Research Product Research Research Software 107

Userpilot

JULY 6, 2022

The UX onboarding process is a series of steps a user goes through when they begin using your product. Progressive onboarding is a UX design approach that gradually introduces new users to a product. Progressive onboarding is a UX design approach that gradually introduces new users to a product.

UX 106

UX Customer Experience User Testing Data Visualization 106

Sachin Rekhi

JUNE 25, 2017

I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. I've organized this collection into several sections, starting with product management 101.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

The Product HQ

NOVEMBER 20, 2023

Justin Watt About: While attending university for psychology, Justin ventured into project & product management where he took part in internal products creation for Shaw and IBM. He’s worked on and launched products for Fortune 10 companies and startups. Equity and incentives come in many forms for us.

User Testing 52

User Testing Product Research Technical Review Customer Feedback 52

Userpilot

NOVEMBER 3, 2022

A knowledge base is a self-serve repository of information about a product, service, or specific topics, created to guide users effectively. Knowledge management is the process of gathering, storing, and distributing information. A good knowledge management process is essential to succeeding with self-service support.

Analytic Tools 98

Analytic Tools Feedback Software Customer Communications Data Visualization 98

Userpilot

JUNE 19, 2023

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. What is a SaaS learning management system?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Systems Review 98

Userpilot

MARCH 9, 2023

We also have a look at a couple of alternative tools that might give product managers more bang for their buck. TL;DR Pendo Free is the free plan offered by a well-known product adoption platform. The plan gives users access to product analytics. Let’s get right to it! What is Pendo Free?

Data Visualization 98

Data Visualization Software Review Analytic Tools Feedback Software 98

Department of Product

OCTOBER 5, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, Zoom took a big step towards becoming a workplace productivity powerhouse this week with the launch of its own Google Docs competitor, Zoom Docs. Essential reads for product teams The latest from the Department of Product Substack ?Chartpack:

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

Userpilot

JULY 13, 2022

Do you follow any product manager blogs? Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience.

Blog 98

Blog Analytic Tools Research Software Feedback Software 98

Userpilot

OCTOBER 1, 2022

Are you a SaaS customer success manager torn between self-serve and white-glove onboarding methods? There’s just one that’s most suitable for your product and customers. There’s just one that’s most suitable for your product and customers. The method embraces a product-led approach and is easily scalable.

Feedback Software 97

Feedback Software Data Visualization Customer Experience User Testing 97