Intercom, Inc.
SEPTEMBER 4, 2019
Sales has an unavoidable reality: sometimes, your team won’t hit their numbers. If your team isn’t reaching their goals, what are you doing as a leader to help them get up and over the line? Every manager should know how to effectively coach their reps. 5 data-driven sales coaching tips for managers and leaders.
Mironov Consulting
JULY 27, 2023
This post lays out a related challenge: finding a scalable way for product management to support sales organizations rather than individual sales opportunities. Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’
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Intercom, Inc.
JANUARY 16, 2019
Growing a sales team isn’t as simple as putting a bunch of A players in a room and getting them to start selling your product. If you want to build a revenue engine that will fuel long-term growth, you need to build and scale your sales org with intention. 12 steps to build a world-class sales team.
The Product Coalition
FEBRUARY 26, 2022
Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently. most invariably say zero.
Intercom, Inc.
APRIL 4, 2019
The fastest growing software companies in recent years all have something in common – they started with little to no sales team. But even for companies with this early viral growth, there comes a point in time when this organic growth needs to be supplemented with formal sales. Yes, Slack started off with no sales team.
Product Innovation Educators
JANUARY 10, 2022
Summary of some concepts discussed for product managers. [1:56] Other diseases are pivot-itis and obsessive sales disorder. I learned from these product diseases and developed an intuition after really hard lessons. A vision with this level of detail gives teams enough direction to make decisions. 22:13] Prioritization.
The Accidental Product Manager
MARCH 11, 2019
The end can come for a product manager when they least expect it Credit: Bill Selak. So here’s a quick question for you: what is the shortest time that you’ve ever worked at a product manager job? That’s why I was surprised when I got fired after two weeks on the job at my new product manager position.
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