Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. Jeff is the Senior Manager of Customer Success Operations. . Systems enablement. Operational reporting.

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I started as a product manager and ended up as the VP of product. Then, being the head of the department, I was responsible for managing multiple teams.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Mind the Product

NOVEMBER 30, 2017

TalkTalk was fined £400,000 in 2016 for failing to have appropriate technical and organisational measures in place to secure its customers’ personal data, and for keeping their personal data for longer than necessary. For example if a customer is refused insurance by an automated system they can call and ask for a manual review.

Data Visualization 84

Data Visualization Technical Review Reporting Tools Technical Advisors 84

Mind the Product

DECEMBER 8, 2017

After years of seeing companies head down the wrong path, we’ve come up with a short list of considerations for product engineers and managers to take into account when designing, or hiring a development team to create, a connected hardware product. Many companies forget that it is advisable to keep product specifications restrained.

Technical Advisors 72

Technical Advisors Certifications Customer Experience Wireless 72

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. None of her employment at that time was about product management. I once had a manager who told me that I should just get a job somewhere else.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Usersnap

FEBRUARY 19, 2019

Due to this disruption, traditional ways of innovation are insufficient. Access to testing specialists has become limited due to these restrictions. You can specify a system for bug reporting. This can be a test manager from your organization. Technical configurations on application and test environment must be done.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Alchemer Mobile

APRIL 14, 2020

How do you manage executive expectations, customer expectations, and technical resources? How do you promote gender diversity in the product management field? I’m a product manager at Dropbox , and I have been a product manager now for about just under 10 years. I’m a product manager at Stripe.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Modus Create

MAY 11, 2020

One technique we use here at Modus and we advise for is the featureless roadmap – it helps teams to concentrate on objectives and outcomes rather than create granular pieces of deliverables that don’t fit together. Every failure is an opportunity to learn and every crisis is a system failure. Second, Ego Sanitization.

Technical Advisors 72

Technical Advisors User Testing Technical Review Feedback Software 72

Userpilot

JULY 13, 2021

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees. Employee onboarding.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? It’s impossible for one person to do. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

The Product Coalition

JANUARY 5, 2021

Set 3: Internal Stakeholder Management This category of the Product Owner interview questions deals with specific aspects of relationships of the Product Owners with internal stakeholders: Your organization has recently decided to become agile and product-driven. See also part one of this three-part series. ) How do you deal with that?

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

Mixpanel

MAY 5, 2021

He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. We’ll cover why in the next section, after reviewing examples. Our biases, and several other reasons, encourage us to keep things.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

OCTOBER 21, 2019

But in our experience, everything can be done if the development team and project manager have deep expertise and, along with the product owner, carefully listen to each other and keep themselves open to cooperation. You can read all about that in the Project Management Body of Knowledge book. Let’s begin.

Technical Review 60

Technical Review Technical Advisors Research Software Agile 60

Business of Software Conference

JULY 7, 2021

Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes. This evidence-based approach to managing sales performance certainly helps us to make better decisions about how we develop our sales teams and how we best use the talents available to us.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

eG Innovations

JULY 21, 2022

The audience also shared some of their own technical experiences of real-world AVD usage. Where can I get technical details of real AVD deployments at scale? Also, what about management solutions like Nerdio? At Zeetim we advise repurposing of laptops to a Thin Client OS. 18% of our respondents used Nerdio.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

The Product Guy

AUGUST 30, 2017

At the end of 2015 I was in the worst nightmare of any Product Manager. As we were getting closer to the end of the year, my senior vice president called me in, to review our progress against our goals. I’m not a technical Product Manager. We managed to decrease each dev-test-release cycle from being months to 2 weeks.

Technical Advisors 123

Technical Advisors Product Management Product Manager Technical Review 123

The Product Coalition

MARCH 21, 2018

What you need to think about in your first 60–90 days on a new job: product management (leader) edition I’ve recently transitioned into a different role and have spent some time thinking about how to start this new job. A mentor advised me to think about three broad categories?—?the focus on a few near terms wins ?—?could

User Testing 60

User Testing Technical Advisors Research Software Feedback Software 60

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. Remember this Apple’s iPhone 3 advertising slogan? Source: cultofmac.com.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. And that can leave product managers feeling a little bit like visitors to this town in Ireland. All successful product managers are concerned about retention. Remember this Apple’s iPhone 3 advertising slogan? Source: cultofmac.com.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

Intercom, Inc.

MAY 19, 2022

That’s why you need to do these internal reviews as well. It’s very similar to code review in engineering, the editing process in writing, or coaching in sales. Macrina Sheridan: We’re currently re-evaluating some of the tools and systems we have in place at Aircall.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

eG Innovations

JULY 2, 2021

And can customers monitor and manage their own infrastructure themselves? Lots of MSPs (Managed Service Providers) offer portals from where their customers can login and view the health of their key applications and infrastructure themselves. to take a screenshot of a session, to reboot a system, log off a user, etc.).

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

DECEMBER 6, 2021

Few customer success managers are also developers. A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Inexperienced Product Managers: Chameleon is tricky to get to grips with, which is pretty ironic in an onboarding tool! Email automation – Drip.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JANUARY 5, 2022

By “activate,” I mean experiencing the value of the product in a first-hand, direct way, such as creating your first task on a task management tool. Onboarding software is also sometimes used by hiring managers to train new staff. Employee onboarding. Modals normally consist of a header, body text and an image or gif.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Can I use System Center Operation Manager (SCOM) for Citrix monitoring? Citrix used to deliver a management pack for SCOM but that is no longer supported. 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52