Gainsight

MAY 13, 2021

According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic. The market will continue to grow and evolve. But Customer Success isn’t settling down.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Userpilot

OCTOBER 24, 2022

those who decide whether to subscribe to your product, like a sales team or marketing team). But to put any of this into practice and start tackling onboarding challenges , you need to choose the right tool for the job: Userpilot is a powerful, cost-effective option. It’s rare for SaaS products to cater to just one persona.

User Testing 88

User Testing Research Software Customer Feedback Feedback Software 88

Userpilot

MAY 5, 2022

There are several reasons why a SaaS business will choose a micromarketing campaign over traditional marketing strategies to engage existing users and attract new ones. Micromarketing is a form of marketing that is targeted at fewer people in a niche group. What is micromarketing in SaaS? Its advantages and disadvantages.

Research Software 93

Research Software User Testing Customer Experience Data Visualization 93

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

User Testing 52

User Testing Research Software Product Research UX 52

freshtrax

JULY 16, 2019

Top 10 Japanese Startups by Market Capitalization. The Tokyo Stock Exchange (TSE) is the world’s third largest and Asia’s largest exchange by market capitalization. We will focus on the Market of the High-growth and Emerging Stocks (Mothers) market which is usually where the shares of startup companies are listed and traded.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

freshtrax

DECEMBER 9, 2021

User research is not an exception, and it is crucial to devise appropriate methodologies and documents that go beyond direct translation. The US is very unique in that its UX industry is very advanced thus there are many services and tools that are specifically designed for user research. – Demographics of participants.

User Testing 98

User Testing Research Software Product Research Customer Feedback 98

The Product Coalition

MARCH 12, 2022

Several decades ago, simple software programs were designed to help automate specific tasks like accounting or payroll processing. This is thanks to advances in technology, the internet and our willingness to give the technology we use more personal information than ever before. How AI can improve customer service?

Artificial Inteligence 150

Artificial Inteligence Data Visualization Analytic Tools Research Software 150

Product Management Unpacked

MARCH 26, 2020

Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation. The report predicts what automation does not replace, it will complement — as will be the case with many technology workers. jobs are at a high risk of automation.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. These experiences need to cover both sides of product-market fit: the product, and the market.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

freshtrax

OCTOBER 7, 2021

The company must be a private company (not listed on any public markets). According to our research, there are currently eight companies in Japan that are considered “unicorns”. Please note that this list is based on estimated market capitalization, so it may change depending on when you read this article. billion USD.

Startups 116

Startups Research Software Transportation Entertainment 116

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. I started in the policy world as an economics researcher at a think tank. Benn: I basically started my career in a totally different world.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. revolutionized the direct transportation market. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. revolutionized the direct transportation market. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

freshtrax

MAY 8, 2019

However, the situation has drastically changed because of the rise of new mobile payment solutions. Let’s take a look at the mobile payment landscape in Japan and the key players that are changing Japan’s obsolete mobile payment system. According to Yano Research Institute Ltd. , According to Yano Research Institute Ltd. ,

Research Software 96

Research Software Banking User Testing Technology 96

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

Product Innovation Educators

APRIL 24, 2023

Research has found that such tensions reflect underlying paradoxes, and they might actually be something that can help us in the end. Our guest, who has been researching this for over 20 years, is Dr. Marianne Lewis. We think about is as a system of tools. “Either/or” thinking tends to be our default.

Research Software 98

Research Software User Testing Product Research Reporting Tools 98

UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. Its offices are located in different countries, including the UK, US, and Germany for sales operations and Ukraine, Russia, Belarus for skilled software engineering teams. . Wandr studio. Echo & Co. Design First. Fuzzy Math.

Product Research 115

Product Research Research Software Software Review Technical Review 115

The Product Coalition

NOVEMBER 29, 2022

Zoomers are the first digital generation that grew up in an environment with Internet access and information technology. In comparison with millennials, they are more likely to experiment when choosing a job (for example, searching for positions in solution architects ). these benefits will be especially appreciated.

Research Software 108

Research Software Product Research Transportation Customer Experience 108

Imaginary Cloud - Design

JUNE 19, 2019

I can order transportation from pretty much anywhere, I can order any kind of food, check for my city’s event agenda. I’m one of those people who have apps that are so extremely specific in their functions and purpose, that I’ll probably only use them sparsely - because I truly don’t need them that often. Unnecessary inconveniences.

Research Software 51

Research Software Technology User Testing Advertising 51

Product Innovation Educators

JANUARY 24, 2022

Our solution is a solar-powered oxygen production system called the O2 Cube, a device that fills oxygen cylinders. We were in a race to get to market. We’re an innovation company, not a research company. We integrated off-the-shelf technologies in a clever way. 6:58] What happened next?

Research Software 102

Research Software Healthcare Product Research Transportation 102

Roy Madden

JUNE 16, 2022

Impact Disseminate 18+ newsletters with over 2,000 internal newsletter subscriptions Surface the latest trends, emerging technologies and competitors Stay on top of customers’ latest logistics investments through targeted intelligence. It’s like having an extremely eager research assistant – with a million times the computing power.

Feedback Software 86

Feedback Software Research Software Customer Feedback User Testing 86

Intercom, Inc.

DECEMBER 9, 2021

It became clear that larger customers who use our platform needed to customize it to better suit their needs. Research can help you make sure your product or service is accessible to everyone. It lets us know when we’ve got a message or when to mind the closing doors of public transport. What does your brand sound like?

User Testing 138

User Testing Transportation Customer Experience Research Software 138

freshtrax

SEPTEMBER 3, 2019

According to research conducted by the Japanese Ministry of Internal Affairs and Communications , only 13.3% Second, there is a lot of opportunity for companies in the video communications market, business chat tools market, and other similar businesses to grow in Japan. High demand for video conferencing tools.

Reporting Tools 90

Reporting Tools Research Software Data Visualization Government 90

The Product Coalition

SEPTEMBER 7, 2023

Often, terms like ‘business’ context or ‘market’ context get thrown around. When I returned to it later, I started with good old mental gymnastics rather than turning to Google, Bing, CHATGPT, or some other magical AI tool. At that moment, he took out his phone and opened the Uber app, a service he frequently used in San Francisco.

User Testing 101

User Testing Development Product Research Feedback Software 101

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. I work in the Transportation industry with a focus on the Trucking vertical. My role at Optym is Product Manager (for RouteMAX).

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

The Product Coalition

OCTOBER 9, 2023

If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? The second difficulty is that people often frame their needs as solutions. This examination helps to reveal the problem behind the solution. Henry Ford left us with some open questions. “If

User Testing 110

User Testing Data Visualization Customer Feedback Customer Experience 110

UX Studio: Product Management

JULY 12, 2021

So we did some research to help you find the right eCommerce web design company to work with. Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. With our headquarter in Budapest, our international team of UX designers and UX researchers work with businesses from all over the world. .

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Julien Chosson CEO, Wastack.

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. So it’s crucial for designers to learn and understand these new technologies and the way people will interact with them. VR and AR – how did it progress?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. I work in the Transportation industry with a focus on the Trucking vertical. My role at Optym is Product Manager (for RouteMAX).

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

BrainMates

JUNE 25, 2020

User and buyer scenarios are useful Product Management tools for both communication and design. They are used to share and communicate customer situations with your Product team so that they can design ‘market driven’ Products. User scenarios help you switch perspectives and link different target markets. Updated June, 2020.

User Testing 85

User Testing Customer Experience Customer Feedback Research Software 85

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 132

Research Software Feedback Software Reporting Tools User Testing 132

Imaginary Cloud - Design

APRIL 16, 2020

If you're about to design a new product or to expand it to a new market, leave your assumptions aside: focus on your users first. So the solution came: getting more toilets on the way to the gates so the elderly would not have to walk for too long, and so spend more time on the way to the toilet. Don't underestimate user research.

User Testing 113

User Testing Research Software Customer Experience Customer Feedback 113

Andrew Chen

NOVEMBER 15, 2021

Amid the vast, monochromatic corridors of Uber’s San Francisco headquarters at 1455 Market Street – two football fields worth of gleaming LED lights, light woods, concrete, and steel – the office was still mostly occupied at 8PM. The Cold Start Problem. Introduction. Too much surge, and riders would switch to competitors.

Books 63

Books Research Software Reporting Tools Technical Review 63

Andrew Chen

JANUARY 30, 2017

The Bad Product Fallacy happens because the trajectory of a product evolves quickly – it’s just software, after all – and a simple set of features can quick grow into a rich, complex platform over time. At the time this persuaded AT&T to pull out of the market, although it changed its mind later.

Research Software 111

Research Software User Testing Product Research Transportation 111

UX Studio: Product Management

MAY 23, 2018

TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. User research and ideation.

User Testing 95

User Testing UX Research Software Product Research 95