Intercom, Inc.

JANUARY 21, 2020

I studied the first screen of 25 popular iOS apps to determine how much text they use. The results shows us the value of taking a principled approach to writing text for mobile apps – because product design is still all about the words. Mobile apps dominate our digital experiences. Every app contains at least some text.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Userpilot

OCTOBER 24, 2022

But to put any of this into practice and start tackling onboarding challenges , you need to choose the right tool for the job: Userpilot is a powerful, cost-effective option. It’s rare for SaaS products to cater to just one persona. What is a user persona? “If you try to please everyone, you will please no one.”

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User Testing Research Software Customer Feedback Feedback Software 95

freshtrax

AUGUST 12, 2021

In the beginning of July, I had an opportunity to speak at GlobalSaké’s 7th event of 2021, “Japan and Germany New Markets Entry Strategy ”, to share how important conducting research is prior to entering the Japanese market. Again, researching about Japan and the market space is important for market entry. Taco Bell and Carl’s Jr.

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User Testing Research Software Transportation Marketing 105

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

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User Testing Research Software Product Research UX 52

Gainsight

MAY 13, 2021

According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic. Consequently, gaps exist when employing existing sales or service technology solutions in an effort to properly address CSM needs.”

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Reporting Tools Research Software User Testing Customer Experience 52

UX Studio

FEBRUARY 15, 2024

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport).

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Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

MAY 5, 2022

There are several reasons why a SaaS business will choose a micromarketing campaign over traditional marketing strategies to engage existing users and attract new ones. How to use micromarketing in-app: Use signup flows to collect data on your user persona. Want to try our in-app micromarketing campaign for better user experiences?

Research Software 98

Research Software User Testing Customer Experience Data Visualization 98

freshtrax

DECEMBER 9, 2021

User research is not an exception, and it is crucial to devise appropriate methodologies and documents that go beyond direct translation. The US is very unique in that its UX industry is very advanced thus there are many services and tools that are specifically designed for user research. – Demographics of participants.

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User Testing Research Software Product Research Customer Feedback 98

freshtrax

JULY 16, 2019

PKSHA Technology Inc. It is an e-commerce company that provides a platform on the C2C online resale marketplace. The platform started from a mobile phone app and has expanded to a website with more than 10 million active monthly users. PKSHA Technology Inc. The platform primarily sells A.I. Established year.

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Research Software Reporting Tools Startups Data Visualization 91

The Product Coalition

MARCH 12, 2022

Several decades ago, simple software programs were designed to help automate specific tasks like accounting or payroll processing. This is thanks to advances in technology, the internet and our willingness to give the technology we use more personal information than ever before. Understand your customers?—?The

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Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. A problem statement focuses on what the customer needs, not what you think the solution should be. This makes it hard and counterintuitive, because as humans we’re wired to think in solutions. The three parts of a great problem statement.

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Transportation Research Software User Testing Travel 279

The Product Coalition

MAY 19, 2020

Some years ago their team decided to put a new app in football-lovers’ pockets. This app would guide fans as they travel to a match anywhere in Europe. Packed with clever tips, news, sightseeing, and public transport info and more?—?all We as researchers constantly supported the product team with insights.

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Research Software Feedback Software User Testing Product Research 78

Product Management Unpacked

MARCH 26, 2020

Among the most vulnerable jobs are those with routine physical and cognitive tasks such as office administration, production, transportation and food preparation. The report predicts what automation does not replace, it will complement — as will be the case with many technology workers. jobs are at a high risk of automation.

Data Visualization 186

Data Visualization Artificial Inteligence User Testing Reporting Tools 186

Intercom, Inc.

FEBRUARY 16, 2021

With the evolution of digital technologies, we’re now exposed to other people’s opinions, ideas, and work on an almost minute-by-minute basis. Here are a few starting points: Browse sites that provide a variety of visuals, my favourites include Dribble, Pinterest, Sidebar, and the App Store.

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User Testing Feedback Software Research Software Customer Experience 283

UX Planet

FEBRUARY 13, 2024

TikTok , the most downloaded app of all time, broke a lot of design rules. That's why downtowns are full of offices so people have a central area to commute using public transportation and why we build parks and commercial areas so humans can eat, shop, enjoy nature, and in turn be happy with their daily experience.

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Research Software Customer Experience User Testing Systems Review 67

The Product Coalition

DECEMBER 10, 2023

This comprehensive, step-by-step guide is the result of extensive research, several experiments, and even a custom GPT designed for JTBD. ?️ This isn’t just a tool; it’s your personal coach for tailoring the JTBD framework to meet your unique needs. Uber or Lyft): Traditional View : A customer uses a ride-sharing app to book a car.

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User Testing Product Research Customer Experience Customer Feedback 127

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. People who need medicine use apps and websites to order perscriptions and have them delivered to their homes. Thanks to the coronavirus pandemic, making software accessible is arguably a common struggle around the globe.

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Research Software Data Visualization Software Review Technical Review 156

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Nor from reading research reports from your research team. What exactly is it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

Product Innovation Educators

JULY 18, 2022

Today we are exploring technology-driven vs. market-driven innovation. There are times that a technology comes first and later a problem associated with a market need is found that the technology addresses. 3:21] How do you view the value of pure research and market-driven research?

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Research Software Feedback Software User Testing Marketing 108

freshtrax

OCTOBER 7, 2021

According to our research, there are currently eight companies in Japan that are considered “unicorns”. They are working on a number of projects that utilize their software frameworks, algorithms, and hardware to support research and development, and the field of application is expanding. . 7: Mobility Technologies ( [link] ).

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Startups Research Software Transportation Entertainment 116

eG Innovations

AUGUST 11, 2022

Recently, we hosted a great Citrix Monitoring Masterclass presented by George Spiers (Citrix CTP and Independent Citrix Architect) and Nanda Kumar (Director of Solution Delivery, eG Innovations). Integrating Citrix monitoring with ITSM help and service desk tools such as ServiceNow. 1 About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Intercom, Inc.

JANUARY 12, 2022

And so, many business leaders find themselves not quite sure how to start, how to leverage it, or what to do when all the dashboards and tools seem to be pointing at different solutions. I started in the policy world as an economics researcher at a think tank. Benn: I basically started my career in a totally different world.

Data Visualization 151

Data Visualization Analytic Tools Research Software Reporting Tools 151

Product Innovation Educators

APRIL 24, 2023

Research has found that such tensions reflect underlying paradoxes, and they might actually be something that can help us in the end. Our guest, who has been researching this for over 20 years, is Dr. Marianne Lewis. We think about is as a system of tools. “Either/or” thinking tends to be our default.

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Research Software User Testing Product Research Reporting Tools 98

freshtrax

MAY 8, 2019

However, the situation has drastically changed because of the rise of new mobile payment solutions. Let’s take a look at the mobile payment landscape in Japan and the key players that are changing Japan’s obsolete mobile payment system. According to Yano Research Institute Ltd. , Technology: QR Code. Technology: QR Code.

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Research Software Banking User Testing Technology 96

UX Studio

AUGUST 8, 2018

The Route4U is an app for people with disabilities which aims to make transportation equally easy for everyone. Enter the Route4U app. The app aims to make a city wheelchair-friendlier with user data, specifically data users supply or directly upload to the platform. Challenges & Solutions.

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Research Software Analytic Tools UX Product Research 82

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

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Artificial Inteligence Data Visualization Analytic Tools Research Software 132

The Product Coalition

FEBRUARY 22, 2021

Image by Steven Cornfield on Unsplash Blockchain, the distributed ledger technology, has disrupted every industry worldwide. As the technology moves towards its maturity, more varied potential applications, we get. Such a transparent system helps to build trust among people and provides the system’s efficiency throughout.

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Research Software Healthcare Software Review Systems Review 130

Imaginary Cloud - Design

JUNE 19, 2019

I can order transportation from pretty much anywhere, I can order any kind of food, check for my city’s event agenda. I’m one of those people who have apps that are so extremely specific in their functions and purpose, that I’ll probably only use them sparsely - because I truly don’t need them that often. Unnecessary inconveniences.

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Research Software Technology User Testing Advertising 51

The Product Coalition

JULY 30, 2020

There’s a 99% chance that anyone who has been the least bit involved with software development in the past five years has heard those three letters. Yes, as we’re well aware, the buyer is not purchasing a product, but rather a solution to his problem. Today demand for codeless app development platforms is simply through the roof.

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Research Software Customer Experience User Testing Data Visualization 104

eG Innovations

AUGUST 3, 2021

Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Understanding the most common issues and how to troubleshoot them like slow logons, slow app/desktop sessions, connectivity issues, and more. Questions & Answers.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

The Product Coalition

NOVEMBER 29, 2022

Zoomers are the first digital generation that grew up in an environment with Internet access and information technology. In comparison with millennials, they are more likely to experiment when choosing a job (for example, searching for positions in solution architects ). these benefits will be especially appreciated.

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Research Software Product Research Transportation Customer Experience 111

UX Studio

MARCH 5, 2018

Getting around in digital space can be just as challenging as an unknown physical location; new apps or websites can overwhelm new eyes. I’m not saying that Rome has designed an unbearably confusing public transport system. Which made it much harder to understand a system which comes completely naturally to residents.

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Research Software Travel Transportation Customer Experience 69

UX Studio: Product Management

NOVEMBER 24, 2020

Aplana is a privately held software development company that has been on the market for 20 years. Its offices are located in different countries, including the UK, US, and Germany for sales operations and Ukraine, Russia, Belarus for skilled software engineering teams. . Wandr studio. Echo & Co. Design First. Fuzzy Math.

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Product Research Research Software Software Review Technical Review 115

Product Innovation Educators

JANUARY 24, 2022

Our solution is a solar-powered oxygen production system called the O2 Cube, a device that fills oxygen cylinders. We’re an innovation company, not a research company. We integrated off-the-shelf technologies in a clever way. In May, we signed the agreement with Philips to manufacture and sell the technology.

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Research Software Healthcare Product Research Transportation 101

UX Studio

OCTOBER 4, 2023

Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. Just to mention a few, healthcare, transportation, education, and entertainment businesses are already big fans of AI.

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Artificial Inteligence UX Research Software Data Visualization 73

Intercom, Inc.

DECEMBER 9, 2021

It became clear that larger customers who use our platform needed to customize it to better suit their needs. Research can help you make sure your product or service is accessible to everyone. It lets us know when we’ve got a message or when to mind the closing doors of public transport. What does your brand sound like?

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User Testing Transportation Customer Experience Research Software 138

UX Planet

FEBRUARY 1, 2024

Posters for the transport museum by Oleg Borodin The Dadaists considered one of the main reasons for the outbreak of the First World War to be the degradation of bourgeois consciousness, the apathy of high society who had forgotten how to formulate meanings. It often happens that you like the add-on but you need a few tweaks.

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