Intercom, Inc.

AUGUST 21, 2019

Online marketing content has long been dominated by brands creating product descriptions, how-to guides, branded articles, and blog posts to promote their business. What do we mean by the term “review sites”? Not all review sites are made equal. Peer review sites. Trustpilot, a consumer review site.

Software Review 172

Software Review Technical Review Reporting Tools Research Software 172

UserVoice

APRIL 4, 2017

It’s no secret that product managers wear a lot of hats. Matching these solutions to the assorted challenges product managers face can be a little tricky, so we’ve done some digging to compile a handy list of product management tools. Data Analysis Tools for Product Management. User Research Tools for Product Managers.

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Userpilot

JUNE 7, 2022

UX researchers have developed many user experience testing methods over the years, and more techniques are still being researched. Let’s take a look at the top usability testing methods, and let’s see how they all compare, and identify the best use case, advantages, and disadvantages of each.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Userpilot

JANUARY 9, 2024

Use qualitative data, such as user surveys, usability testing, session recordings, and heatmaps, to answer why the trends exist. Review and analyze to identify improvement opportunities. A UX audit is a health check of your website or product's user interface, meant to highlight any usability issues.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

The Product Coalition

FEBRUARY 22, 2021

TL; DR: Product Discovery Anti-Patterns Scrum has proven to be an effective product delivery framework for all sorts of products. However, Scrum is equally well suited to build the wrong product efficiently as its Achilles heel has always been the product discovery part. just to name a few.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

TechEmpower - Product Management

DECEMBER 11, 2023

million software developers worldwide. Ensure that you investigate the designers' past work, samples of their work product, and their process. Beware of being swayed by big-name firms or impressive name-dropping. Quality of Work: The end product should not only look good but function as expected.

Software Developers 118

Software Developers Software Development Software Review Development 118

Userpilot

MARCH 23, 2022

Is there such a thing as NPS survey best practices? There’s much more to NPS than sending users a customer feedback survey. In this article, I’ll briefly go over what Net Promoter Score (NPS) survey is and how to calculate it. Scores between 0 and 6 are detractors—people least likely to recommend your product.

Product Research 98

Product Research Feedback Software Analytic Tools Research Software 98

Userpilot

MAY 3, 2023

TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. Thanks to the template library, they are easy to create but not so easy to customize without coding. Using Pendo for onboarding should start as soon as your users sign up for your product. What is it?

Onboarding KPIs 98

Onboarding KPIs Software Review Analytic Tools Data Visualization 98

Product Talk

MARCH 2, 2016

Their efforts have helped to shape the ongoing conversation about the evolution of product discovery. If you aren’t familiar with dual-track development, it’s the separation of product discovery from product delivery. Cagan defines discovery as “figuring out what to build” and delivery as “then building it.”

Product Research 138

Product Research Data Visualization Software Review Technical Review 138

Agile Velocity

AUGUST 15, 2022

In a previous post in our Scrum Assessment Series , we shared some ideas to help catalyze engaging sprint reviews. Here, we take a deeper dive into the topic of awesome Sprint Reviews. Creating Feedback Loops. The Sprint Review, just like the Retrospective , is an important feedback loop in a Scrum team’s toolbox.

Technical Review 111

Technical Review Systems Review Demo Software Review 111

Modus Create

AUGUST 24, 2021

Software engineers have been testing ever since they could write code. However, the ability to automate software tests commercially emerged only in the 1980s with the introduction of AutoTester. In this article, we will explain why you should write unit tests. . What is Unit Testing?

Software Review 52

Software Review User Testing Product Research Testing 52

The Product Coalition

JANUARY 3, 2020

Creating a Product Discovery Track: A Practical Guide In the last decade we have evolved a lot in terms of agile development, Agility has become its own concept and we have lots of books and conferences for this subject. when software engineers get their hands dirty?—?but Dual-Track Agile, by Jeff Patton.

Product Research 78

Product Research Research Software User Testing Technical Review 78

Userpilot

APRIL 25, 2024

Marketing research is essentially a method utilized by companies to collect valuable information regarding their target market. Through the common practice of conducting market research, companies gather essential information that enables them to make informed decisions and develop products that resonate with consumers.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

The Product Coalition

SEPTEMBER 17, 2020

We explain what and how to check before releasing different language versions of your product. But right after the release, you discover bugs in different language versions of the final product. And that’s why localization testing exists: to prevent these very situations. What is localization testing?

User Testing 112

User Testing Product Research Testing Weak Development Team 112

Userpilot

APRIL 30, 2024

Customer feedback can be a goldmine of valuable insights for SaaS companies seeking growth. But how does one actually go about collecting feedback , prioritizing it, and using it to make key product decisions? Meagan Glenn , Senior Program Manager (Success and Product) from Lavender lays it out for us in this interview.

User Testing 104

User Testing Customer Feedback Feedback Software Data Visualization 104

Userpilot

APRIL 7, 2023

When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Send voice-of-the-customer surveys like CSAT , CES , NPS , and feature surveys to collect and analyze customer feedback.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Product Talk

SEPTEMBER 1, 2021

Continuous discovery is more of a journey than a destination. If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature. If your sales team isn’t bought in, for example, they won’t want to sell your new product or feature. Continuous discovery is more of a journey than a destination.

Product Research 217

Product Research User Testing Technical Review Data Visualization 217

Userpilot

APRIL 29, 2024

Wondering how to segment customers to increase their engagement with your SaaS product? For example, psychographic segmentation groups them based on their personality traits while behavioral segmentation – on their product usage. Example: ‘ Improve product adoption by 3% by June 2024.’ How to create segments.

Customer Experience 105

Customer Experience User Testing Customer Feedback Analytic Tools 105

Userpilot

JUNE 30, 2023

We’ve handpicked the right survey questions under different research categories to make everything easy. You’ll also find techniques for collecting feedback and best practices to ensure everything goes well. Trigger customer feedback surveys contextually for existing customers.

Customer Feedback 98

Customer Feedback User Testing Feedback Software Data Visualization 98

Johanna Rothman

MARCH 10, 2020

Your product mostly works. If you only have one tester, the team collaborates to test when that one tester is busy. Shorten Feedback Loops. Next, I suggested that the team find ways to shorten their feedback loops , in Part 2. I suggested that first, you see your feedback loops. (I

Product Research 84

Product Research Technical Review Systems Review Feedback Loop 84

Userpilot

FEBRUARY 29, 2024

As you’re researching customer analytics platforms, you’ve probably noticed how hard it is to find reliable information on the available solutions. Userpilot is a product growth platform specializing in user journey analytics and product adoption. Starts at Silver’s $199/month.) Starts at Starter’s $2,988/year.)

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

MAY 24, 2024

Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g). Until this time, I had been working as a software developer by profession and as a UX Designer on my own, on personal projects. I mean, why not?

Agile 91

Agile UX User Testing Research Software 91

Product Talk

NOVEMBER 16, 2022

Product Talk’s North Star metric is to increase the number of product trios who adopt a continuous cadence to their discovery work. Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. Meet product coach and consultant @ellenjuhlin. Tweet This.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Userpilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. In this article, we cover: Why user segmentation is essential for product managers. From that, product teams can deliver better product offerings.

Analytic Tools 98

Analytic Tools User Testing Customer Feedback Feedback Software 98

Userpilot

OCTOBER 27, 2023

We also look at the pros and cons of using Mixpanel cohort reports and the reasons you may want to consider an alternative product analytics tool for this job! Userpilot provides better value for money and is a user-friendly no-code solution that allows you not only to gather insights but also act on them. Ready to dive in?

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. The Intercom product is great. Don’t get me wrong.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

Reporting Tools 130

Reporting Tools Software Developers Software Development Feedback Software 130

Usersnap

JULY 16, 2021

Google’s tech alone didn’t build them into a top company; User Research matters too! Instead, research first helped Google emphasize user personalization. Keep reading for info on Google’s current user research. Marketing research at Google first compiled search rankings. Definitely not!

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

UX Studio: Product Management

NOVEMBER 24, 2020

As a leading product design company with over 10 years of field experience, we share our list of top product design companies to look at in 2021. It contains everything you need to know to evaluate, compare, and pick the most suitable product design partner for your business. What you can do to improve your product’s design.

Product Research 115

Product Research Research Software Software Review Technical Review 115

UserVoice

JULY 4, 2019

As a product manager, you probably wear a lot of hats. There are tons of specialized product management tools available today to solve some of your most frustrating challenges. There are tons of specialized product management tools available today to solve some of your most frustrating challenges. Strategist. Salesperson.

Research Software 100

Research Software Analytic Tools Data Visualization Feedback Software 100

Split

APRIL 6, 2021

When you run a simple A/B test, you divide your users into two groups: the control, which receives the existing baseline functionality, and the treatment, which receives the new proposed change. If you choose to run the tests sequentially, the time to reach a final decision will be dependent on the combined length of all experiments.

User Testing 52

User Testing Product Research Testing Software Review 52

Userzoom

MAY 29, 2019

But no, actual people work here, and they not only ensure that our customers are getting the very best out of our user research software and services, but that the platform itself is as easy-to-use as possible. Becky and Rose have taken it upon themselves to use the full power of UserZoom to make UserZoom a better product for you!

User Testing 107

User Testing Research Software Product Research Customer Experience 107

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Their goal is to facilitate the creation of screens and code faster for designers and developers. Here is an example of a test I did with ChatGPT. Communicate with UI ?

Analytic Tools 94

Analytic Tools Systems Review Data Visualization ChatGPT 94

Atlassian

JANUARY 13, 2022

They wanted to speed up long-distance calls, leading them to release a complex software upgrade. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem. That’s why improving your code quality is necessary.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Usersnap

JUNE 24, 2022

Positive review response examples provide proof to the entire audience that your business is reliable. It’s vital customer feedback you need to validate that what your business is doing is on the right track! For this reason, businesses have an obligation to reply more to negative reviews. What Makes a Positive Review?

User Testing 52

User Testing Feedback Software Customer Feedback Software Review 52

Modus Create

MAY 9, 2019

This is part of the Python Automation Testing blog series. You can review the code from this article on the Python Automation Git repo. Due to some environment constraints I got stuck with Python 2.7.6 The test project entry point is conftest.py. All the tests are placed under the tests folder.

Reporting Tools 75

Reporting Tools User Testing Software Review Product Research 75

The Product Coalition

OCTOBER 30, 2023

This was the third conversation we were having about the product, an app that served our own company along with external customers. We shifted from functional and feature budgeting to portfolio and product budgeting. But it’s not like we shut the product down. Yet, for many product managers, simplicity is challenging to achieve.

Roadmap 116

Roadmap Feedback Software Onboarding KPIs User Testing 116