Userpilot

MARCH 8, 2022

She advises executives around the world regarding product management. The book described the common tendency for organizations to focus on features instead of delivering true value for the users, and discussed: How not to turn into a feature factory. How product strategy uses a company's vision to fuel profitability.

Technical Advisors 109

Technical Advisors Product Research Analytic Tools User Testing 109

Gainsight

AUGUST 5, 2022

Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. You learned about other roles where your experience in CS can be a springboard for those positions. Let’s begin with what makes you unique as a customer success professional. Using data and playbooks to mitigate customer risks.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. A CRM for Product.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

NOVEMBER 29, 2022

An ecosystem in SaaS is a group of related apps, 3rd party components, and content that seamlessly work together to solve user pain points. Ecosystems allow companies to better satisfy user needs and improve user experience. Templates allow companies to showcase their products and onboard customers quickly.

Customer Experience 88

Customer Experience Technical Advisors User Friction Education 88

UX Studio: Product Management

JULY 14, 2021

Considering that none of the established innovation consulting companies are cheap, you want to make sure your return on the investment is positive. . As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices.

Consulting 86

Consulting Research Software Reporting Tools User Testing 86

UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. But I also advise designers not to oversee the business side of the relationship. So just to give you an idea. So that’s amazing.

Research Software 63

Research Software Feedback Software UX User Testing 63

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. We talked about opportunity solution trees , customer journey maps, experience maps, story mapping —there are lots of ways for teams to externalize their thinking so that they can align around it and stakeholders can follow their progress.

Product Research 217

Product Research User Testing Research Software Data Visualization 217