Alchemer Mobile

MAY 17, 2022

A customer feedback solution is the combination of feedback methods, software, and strategy that a company implements to collect, analyze, and act on customer feedback. If a company has a complete and well-developed feedback solution, they can improve customer experience, reduce churn, and create a better product. .

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Feedback Software Research Software User Testing Reporting Tools 246

Modus Create

MAY 12, 2022

So, the team kickstarted the project to develop a mobile application from scratch — from product strategy and CX to end-to-end development and release, all in six weeks. Why the Ishihara Test? We felt that the century-old test could use a 21st-century makeover — a mobile app. Product Strategy and Design.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

Split

FEBRUARY 23, 2023

Manual testing and validation can be laborious and prone to mistakes. It’s an automation technique that gives developers a consistent and efficient way to integrate code changes, carry out automated tests, and release software to production. Trunk-based development has grown in favor in recent years.

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Feedback Software Software Review Development User Testing 96

Split

MAY 15, 2024

In a DevOps environment, deployment refers to the technical process of moving software from a development environment to a test, staging, or production environment, ensuring it is operational and ready for use. In Agile and DevOps methodologies, deployment and release work together to enable rapid, iterative delivery of software.

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Experience 52

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Core mobile in-app feedback tools & solutions. mParticle is the customer data platform for brands leading the CX revolution.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Split

JULY 15, 2020

Release night, in companies that practice waterfall processes, you were quite prominent. Usually, the release manager would spend days, or even weeks, organizing and planning you, while the QA team continued to find those last few bugs. You caused us lots of stress, release night. We no longer need you, release night.

Software Review 93

Software Review User Testing Customer Experience Release Management 93

PMLesson's Ace the PM Interview

MAY 4, 2020

In this post, an enterprise (IBM) and a consumer (Google) product manager describe a typical day in their life on the job. While there doesn't exactly exist a "typical" day in product management, you can expect to perform certain tasks based on the stage of your product. Here's a snapshot of my day.

User Testing 52

User Testing Enterprise Data Visualization Product Research 52

Split

MARCH 5, 2020

I interviewed a variety of companies while researching CD in the Wild, and learned some surprising things. Every high-performing continuous delivery team I spoke with placed an extremely high value on reducing batch size – reducing the number of changes involved in any given production deployment.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Software Review 52

Split

DECEMBER 14, 2020

This means that, without a conscious effort to manage them, the number of flags in the system will grow over time. Each flag increases complexity to a codebase, increases the testing burden, and adds to the cognitive load required to manage feature releases. And while they’re valuable, these flags aren’t free.

Customer Experience 101

Customer Experience User Testing Management Management 101

Bain Public

JUNE 11, 2019

It’s safe to say that shipping a product from start to finish is no easy task for a product manager. In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products.

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40

Split

AUGUST 30, 2022

If you embrace the best practices of feature management, you’ll be on the right track to gain cost efficiencies in the following four ways. Ignite Productivity Without Burning Out Teams. That pain trickles down to every department—software engineering, product development, Q&A, you name it. Proceed with caution.

Onboarding KPIs 52

Onboarding KPIs Reporting Tools Data Visualization Customer Experience 52

Modus Create

JUNE 7, 2022

An additional benefit of application modernization is the improvement of ancillary technologies and processes such as cloud computing, DevOps, and release management. Technically savvy customers gravitate to products that have the latest technologies and capabilities. Why Modernize Applications? Build what makes you you.

Enterprise 98

Enterprise Technical Review Customer Experience Software Review 98

The Product Coalition

OCTOBER 29, 2018

“We just pushed it live,” the release manager belts out, to a team fresh off the battlefield that is software product development. We had successfully released our new feature to hundreds of thousands of users, after what seemed like an eternity?—?ten Interestingly enough, this was my first time experiencing any of this.

Weak Development Team 60

Weak Development Team Data Visualization Development User Testing 60

Mind the Product

DECEMBER 22, 2016

I’m a product manager for a content management system that runs some of the most-visited websites in the world. Prior to this I’d had a year’s product experience at a customer-facing SaaS company and naively I believed I could copy-paste this experience. At its heart a CMS is a platform, not a product.

Reporting Tools 70

Reporting Tools User Testing Customer Experience Product Management 70

Split

AUGUST 16, 2018

Chances are if you’re an engineer or product manager who works on anything even somewhat related to continuous delivery, Jez Humble wrote your handbook. People he encounters will often say, “Hey, have you heard of this lean product development?” That’s my continuous delivery mojito test. Have you heard of it?”

Analytic Tools 58

Analytic Tools Feedback Software Research Software Engineering 58

All About Product Management

MAY 13, 2008

It’s been over a year since the product management team went on a series of agile/scrum training courses. Product Management Prior to Scrum Before agile working practices where adopted the Product Managers role consisted of a lot of short term tactical wins coupled with continual fire fighting.

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Agile Technical Advisors Product Management Product Manager 48

eG Innovations

MARCH 15, 2022

The user-implemented thresholding and alerting in cloud native tools as of the time of writing this blog post do not provide the correlation, event filtering, and AIOps root cause diagnosis capabilities available in dedicated enterprise monitoring products. Licensing/Costs of AWS CloudWatch. Learn More.

Reporting Tools 59

Reporting Tools Data Visualization Analytic Tools Embedded Analytics 59

Gainsight

APRIL 16, 2019

. […] In spite of all of this, middle managers are seen and treated as expendable. When times get tough, their numbers get cut as if they were deadweight. […] Instead of releasing managers, perhaps senior leaders should be thinking about releasing their potential. Positioning yourself. This is not dishonest.

User Testing 40

User Testing Customer Experience Data Visualization Reference 40