product in-app-guides 
Userpilot
APRIL 21, 2024
In this guide, we will provide you with the steps you need to lower your support tickets and improve customer support ! Improve support team morale – Fewer tickets means more time for your support team to be productive. Create interactive guides because they are more engaging and, hence, help customers learn better.
Intercom, Inc.
AUGUST 11, 2022
Learn how in our new guide. Armed with a messenger with automation and self-serve capabilities, your team will be empowered to deliver the exact support customers need, at the precise moment they need it – while they’re using your product, app, or service. Get a sneak peek at the key strategies you’ll learn in the guide.
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Intercom, Inc.
SEPTEMBER 29, 2022
Luckily, we’ve launched a new guide to help you achieve just that. By implementing in-product messaging – the secret ingredient your customer engagement tech stack is missing. Reaching customers while they’re using your product or scrolling through your website is the most effective way to interact with them.
Userpilot
APRIL 22, 2024
In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. TL;DR Customer success builds long-lasting relationships, increases customer retention , lifetime value , and advocacy, and informs product development.
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Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
Userpilot
NOVEMBER 28, 2022
Interactive self-serve guides are getting popular for a good reason: customer service takes a lot of effort and careful planning, so any simplified way is welcome. To be effective with customer service, companies have to consider the product, audience, and the major channels customers like.
Userpilot
APRIL 21, 2024
Wondering how to build a conversion path for your SaaS product or e-commerce site? Our guide explains how to create effective conversion paths. TL;DR A conversion path is a step-by-step process that guides prospects. Focus on their JTBDs, pain points , and gains from using your product. Follow our 6-step guide.
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Is your in-app guidance strategy based on hard data? Or are you simply blasting every guide out to every user? Do your guides feel like they’re part of your product? In-app guides are powerful tools for delivering exceptional product experiences, but it’s all too easy to use them improperly, or get a little carried away.
Speaker: Hannah Chaplin, Director, Product Marketing at Pendo and Esther Edel, Product Operations Analyst at Pendo
Mobile apps are a key component to having a strong customer engagement strategy. They give companies the opportunity to directly connect with their customers while simultaneously getting feedback about their product/service. Most importantly mobile apps help companies build customer loyalty and increase sales.
Speaker: Marcus Andrews - Director of Product Marketing & Keren Wexler - Sr. Director of Product
Product teams need a complete, end-to-end solution to address their most common challenges. Leveraging a single platform that combines product analytics, in-app guides, and feedback management solutions can be the most effective way to deliver digital experiences users love.
Speaker: Nir Eyal, Author of Hooked: How to Build Habit-Forming Products
Why do some products capture widespread attention while others flop? What makes us engage with certain products out of sheer habit? Nir Eyal answers these questions (and many more) by explaining the Hook Model—a four-step process embedded into the products of many successful companies to subtly encourage customer behavior.
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