The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

AUGUST 18, 2018

year Journey Building Spongecell’s Self-Service Dynamic Creative Optimization Product Why Transition to a Subscription Model? One of the larger themes that you’ll hear in ad tech circles today focuses around transparency. Managed service is a business model where a company uses internal resources (e.g.

Data Visualization 60

Data Visualization Reporting Tools Technical Review Feedback Software 60

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem. And they’re right.

Software Developers 96

Software Developers Software Development Reporting Tools Software Review 96

Userpilot

JANUARY 6, 2022

Looking for user onboarding tools for your SaaS? Tired of reading tons of generic reviews that don’t really help you discover which tool is best for you? Appcues is a well-established digital adoption platform that’s known for its ease of use in creating product walkthroughs for SaaS customer onboarding.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Software Review 98

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Atlassian

JANUARY 28, 2022

It also shortchanges your team by denying them opportunities for professional growth. That means they’re missing out on the tremendous value and opportunities that delegating would provide to them and to their team members. When you fail to delegate, you’re not only cheating yourself, you’re cheating your team. 5-second summary.

Weak Development Team 140

Weak Development Team Reporting Tools Leadership Feedback Software 140

Userpilot

OCTOBER 30, 2022

Engagement: Ensure every interaction with your product or team solves user problems and leaves them happier. Ensure to provide great customer service. Leverage technology. Give self-service options. Implement a tracking system. Involve your team. Stay omnichannel. Gamify the product experience.

Feedback Software 97

Feedback Software Research Software Customer Experience User Testing 97

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. But, as a customer service agent or the feedback receiver, you know customers are sometimes just as guilty. How do you shorten the tedious back-and-forth cycle in clarifying technical issues?

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

PMLesson's Ace the PM Interview

JULY 6, 2020

Today, there's a rather substantial talent gap in the tech industry. Whether it be software engineers, data scientists, IT specialists, it now seems standard for companies to have open positions that can't be filled. Can the signing of an ISA with the bootcamp be considered a wise investment in your professional development?

Software Review 85

Software Review Technical Review Web Development Web Developers 85

The Product Coalition

FEBRUARY 13, 2021

This means you can save time and money developing features customers really care for and reduce risks of undesirable effects on your customers. Regularly reporting on experiments also helps the whole organization better understand what customers want and to use the behavioural insights as a guiding light when making decisions.

Reporting Tools 109

Reporting Tools Feedback Software Data Visualization User Testing 109

Mironov Consulting

NOVEMBER 10, 2016

While sales teams stereotypically rally around contests, talk sports and drink coffee (which is for closers)… development teams may sit silently side-by-side-side most of the day engaging in multiple Slack conversations, taking breaks for air hockey or exchanging giphys , and critiquing each other’s code indents.

Weak Development Team 96

Weak Development Team Development Technical Review Outbound 96

Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. However, to completely leverage the expanding customer success effects, your CS leader needs an individual or team to help map out the where, when, and how customer success intersects your daily operations and transforms your customers’ journey.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

The Product HQ

MAY 10, 2024

With more digital and data-driven products, the demand for traditional product managers is now shifting from sales teams to data product managers. Develop the Right Skills Certification in data PM develops the right skills. Big data analytics is a growing global market expected to reach $550 billion by 2028.

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Certifications 52

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. Provide Much Deeper Context than Traditional Software Projects, Especially Use Cases and Business Goals. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC.

Artificial Inteligence 180

Artificial Inteligence Data Visualization Product Research Reporting Tools 180

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. It turns out that hypergrowth is less about hiring people and more about creating onboarding and training processes and opportunities.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. You’ve generated interest in your software. Value Proposition.

Reporting Tools 141

Reporting Tools User Testing Research Software Product Research 141

Userpilot

OCTOBER 4, 2022

So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on! Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Data Visualization 105

PMLesson's Ace the PM Interview

APRIL 26, 2022

Three huge economic sectors employ the majority of data scientists or analysts: finance, insurance and professional services. Start Learning But as a data scientist or analyst whose position is in demand, those with formal training and little to no experience may still be able to find an excellent position.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

eG Innovations

MARCH 7, 2023

Consider the scenario – You are an SRE (Site Reliability Engineer) joining a team to take charge of their Java applications. It has been reported that a Java application is very flaky in terms of memory issues. 3: Work with your AppDev team on chaos engineering and game days to simulate edge cases. . #3:

Data Visualization 52

Data Visualization Reporting Tools User Testing Artificial Inteligence 52

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. You may not understand someone else’s definition or report. He’s been conditioned to not bother the data team.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Lenny Rachitsky

FEBRUARY 13, 2024

Subscribe now P.S. Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. For a decade, she’s worked closely with tech companies to drive behavior change.

Data Visualization 102

Data Visualization Product Research User Testing Research Software 102

bpma ProductHub

OCTOBER 16, 2016

In response, he has given them processes to follow and skilled people to carry them out, which leads to market-responsive products and services. Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. They literally broke the scale.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Product Talk

JANUARY 19, 2022

I teach teams that business outcomes are derived from your business model. My business model formula looked something like this: # of teams in my coaching program x price per team. Increasing the number of teams that I coach would increase both revenue and impact. I can only work with so many teams at once.

Product Research 193

Product Research Workshop Weak Development Team Books 193

Mind the Product

MAY 9, 2019

In March last year, my colleague and Mind the Product’s Director of Training, Rosemary King, wrote about how the company departments working alongside a product team could better work together to meet their common goals and to improve working practices. Take Stock Regularly. “If The concept is so simple, but so effective.

Product Research 154

Product Research User Testing Weak Development Team Embedded Analytics 154

Birst BI

NOVEMBER 20, 2018

And it doesn’t help reduce the confusion when every tech vendor rebrands their products as AI. In this blog, we provide a high-level overview of the most important analytic methods, relate them to one another, and show that successful solutions are not crafted with just one tool. So, what do these terms really mean?

Data Visualization 84

Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 84

Reveal

DECEMBER 13, 2021

Many times, they have faced limitations only due to the fact that they are living and breathing human beings; and there’s only so much that they can do with their time, energy, information, and resources available to them. With technological advancement, the impact that analytics can have in the healthcare industry is tremendous.

Data Visualization 52

Data Visualization Healthcare Analytic Tools Reporting Tools 52

Userpilot

MARCH 18, 2021

But how the marketing team decides to tell your story will determine who it connects with. Take a look at how these companies position themselves: Product Onboarding Tool. vs. A Product Onboarding Tool for Startups. vs. The Product Growth Tool for Product Teams. Which one would you buy from?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Hutwork

MARCH 9, 2018

And as a product manager finding out how others made a strategy work, whether it was implementing a road-map software or avoiding other’s pitfalls can make or break your product’s success. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too.

Article 82

Article Feedback Software Research Software User Testing 82

Mironov Consulting

DECEMBER 31, 2017

These discussions often get very technical or theoretical: treating roadmapping as a purely intellectual exercise, where our secret ambition is for the world to admire our brilliant algorithms and decision criteria. Especially in enterprise/B2B, sales teams may have only a handful of major active accounts, each carrying a lot of revenue.

Roadmap 92

Roadmap Fractional VPE CTO Coach Data Visualization 92

Mironov Consulting

JUNE 27, 2019

Defining my label carefully, a “product leader” is someone who manages a team of product managers. There may also be some designers or a few developers reporting into such roles, but I’m focused away from CTO and VP Engineering roles where the majority of staff are developers. . What does your team and company need?

CTO Coach 108

CTO Coach Onboarding KPIs User Testing Customer Experience 108

PMLesson's Ace the PM Interview

JULY 13, 2020

HackerNoon reports PMs outpaced average job growth in the US by 5X in recent years!) Bachelor’s in Marketing, an MBA, or a technical degree depending on which company you’re targeting.) Technical expertise. Leading a diverse team. From R&D to marketing, sales, and logistics, PMs operate in ambiguity. Business Acumen.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Coalition

OCTOBER 8, 2019

An Eye-Opening Exercise Imagine you’re a Scrum Master and the line manager of your team believes that the best sign for a successful agile transformation is a steady increase in the Scrum Team’s velocity. Moreover, if the team fails to deliver on that metric something is wrong with the Scrum Team. Velocity?—?the

Agile 60

Agile Reporting Tools Weak Development Team Systems Review 60

Centercode

DECEMBER 5, 2019

But you know firsthand — from slogging through a long email from your boss to reviewing health insurance details during open enrollment — that information overload is not a force for good. Executives and department leaders don’t seem interested in your reports. Individualize reports for stakeholders using their priorities.

User Testing 59

User Testing Feedback Software Customer Feedback Data Visualization 59

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Mind the Product

FEBRUARY 5, 2018

There’s an increasing number of research tools, analytics providers and general reading material available, all pointing to the need for more evidence-based decision making. We discussed a number of coaching and development opportunities associated with this difficulty. Decision Making: Data vs Gut Feeling. CEO vs Product Management.

Weak Development Team 79

Weak Development Team Leadership Data Visualization Customer Experience 79