The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. By utilizing digital technologies and data to re-imagine products, services, processes, and customer experiences, businesses can stay ahead of the competition and drive growth.

Artificial Inteligence 132

Artificial Inteligence Data Visualization Analytic Tools Research Software 132

Userpilot

NOVEMBER 29, 2022

Agencies bring new customers and help with product implementation. They provide customers services that SaaS companies would struggle to deliver at scale. Independent educators help train users in niche applications of the product. What is an ecosystem moat and how can product managers build one? Are you intrigued?

Customer Experience 95

Customer Experience Technical Advisors User Friction Education 95

Sachin Rekhi

APRIL 12, 2020

Netflix's traditional streaming service put it in a precarious strategic position as it had to continually license content from owners, pay licensing fees based on consumption, and renegotiate those deals every few years. Beyond product/market fit, it turns out business strategy really does matter. Scale economies.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Department of Product

FEBRUARY 18, 2022

SaaS Pricing Models for Product Managers 6 ways to price your SaaS product using leading SaaS businesses as inspiration Pricing a product is a critical part of product management; it’s rarely something product teams will or should do themselves and will typically involve a blend of product, marketing and sales. And rightly so.

Research Software 52

Research Software User Testing Product Management Product Manager 52

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. TL;DR Heap is a data insight platform that helps you analyze customer behavior data.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Reporting Tools 92

Userpilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. TL;DR Heap is a data insight platform that helps you analyze customer behavior data.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Gainsight

NOVEMBER 1, 2021

Last week, I had the pleasure of presenting at the Technology & Services Industry Association (TSIA) semi-annual conference, TSW 2021, which Gainsight proudly sponsors. It ties CSMs work with your customers, as well as their strategic collaboration with Sales, Marketing, Product, and Services on behalf of your install base.

Customer Experience 59

Customer Experience Data Visualization Customer Feedback Enterprise 59