Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). " Code creators own quality.*  But fixing what’s broken still belongs to whoever broke it. [2]

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Userpilot

SEPTEMBER 2, 2022

In this article, we’ll look at various customer training tools available on the market. Customer education platforms are software specifically designed to make onboarding and continuous user education easy. When choosing a learning management software make sure it’s customizable, user-friendly, and easy for you to use.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98

Gainsight

AUGUST 24, 2020

Through the series of tweets, he argued that as cloud and SaaS technology business models become mainstream, the notions of “pre-sales” and “post-sales” have become antiquated: “However, with the shift to bottom-up, this role is changing. What does a leader of Customer Success, Professional Services, Support, Training, etc.

Technical Review 64

Technical Review Software Review Customer Experience Support Training 64