The Product Coalition

MARCH 29, 2018

I try to help product and sales teams succeed under the mantra “Easy to Sell, Easy to Renew.” I’ve struggled to find many examples detailing how to bond product and sales teams ( Antonia Bozhkova offers a good perspective ). Your teams will realign and strengthen their partnership as they see the product through each other’s eyes.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Modus Create

APRIL 5, 2022

The fundamental issue remains not considering security while developing software. . This post aims to answer the eternal questions: Why do developers omit security? What can be done to increase security awareness while developing code? Silos in Development and Security. Is there a cure for that state of mind?

Weak Development Team 52

Weak Development Team Software Review Development Systems Review 52

Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Modus Create

JUNE 18, 2019

When I first attended Scrummaster training, I went in wide-eyed and excited to learn all of the secrets behind this amazing “new” agile project-management strategy called Scrum. But my employer had just paid for me to go through the training, and I was expected to help improve their development processes.

Weak Development Team 75

Weak Development Team Agile Systems Review Software Review 75

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. Know your own systems. You are only as strong as the weakest link in your privacy ecosystem.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Gainsight

JULY 5, 2022

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. However, to completely leverage the expanding customer success effects, your CS leader needs an individual or team to help map out the where, when, and how customer success intersects your daily operations and transforms your customers’ journey.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. It turns out that hypergrowth is less about hiring people and more about creating onboarding and training processes and opportunities.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mind the Product

DECEMBER 11, 2017

I became director of communications, leading the development of intranets and web applications. Challenges aside, I enjoyed the close-knit teams and easy access to upper management which enabled quick decision making. Designers vs Developers. Tension between designers and developers was palpable.

Weak Development Team 84

Weak Development Team Systems Review Customer Experience Software Review 84

The Product Coalition

FEBRUARY 13, 2021

This means you can save time and money developing features customers really care for and reduce risks of undesirable effects on your customers. In addition, this person works closely with the experimentation teams to ensure that they are aligned with the overall business objectives, measure results objectively and follow best practices.

Reporting Tools 109

Reporting Tools Feedback Software Data Visualization User Testing 109

UX Studio

MARCH 1, 2024

We formulated a dedicated team consisting of three researchers and three designers. While some team members immersed themselves in articles and courses, others extensively tested AI tools within the given timeframe. Read on to get a sneak peek at our research team’s conclusions. Don’t think that AI is smarter than you.

Data Visualization 97

Data Visualization Research Software Product Research Analytic Tools 97

Mind the Product

MARCH 12, 2020

It defines, communicates, supports, and improves important operations which can be standardized, such as communication, planning processes, team gatherings, and training. How it’s become a critical function for scaling effective product teams. Developing and maintaining a continuing education program for product managers.

Product Research 186

Product Research User Testing Weak Development Team Customer Experience 186

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. In-house resources were enough to develop and support these services. We execute.

Banking 91

Banking Development Team Review Software Review Technical Review 91

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints.

Research Software 155

Research Software Data Visualization Software Review Technical Review 155

People-First Product Leadership

FEBRUARY 12, 2024

As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. Performance is considered at a team, scrum or project level. Introversion or extroversion are irrelevant as its the work of the team that does the talking.

Artificial Inteligence 52

Artificial Inteligence User Testing Product Management Product Manager 52

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. That’s why it’s incredibly important to develop a good level of empathy and user understanding, not only for yourself, but for the whole team.

Artificial Inteligence 177

Artificial Inteligence Data Visualization Product Research Reporting Tools 177

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Intercom, Inc.

NOVEMBER 20, 2018

Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

MAY 19, 2020

Intercept field study by UX Studio Image by UX studio Our client creates digital products to help football fans follow matches, favorite teams, news, or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. We as researchers constantly supported the product team with insights.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

The Product HQ

FEBRUARY 1, 2023

They work with leaders and their own teams across organizations. If defining project scopes, reviewing solutions, and generating reports interest you, this is the perfect career. As a technical program manager, you communicate with product managers, leadership teams, and external vendors.

Technical Review 52

Technical Review Reporting Tools Software Review Weak Development Team 52

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. With a bit of human-centric thinking, teams can build shared understanding of why, what and how to measure their work.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Modus Create

JANUARY 12, 2021

So let’s dive into some old and new methodologies that companies use to implement, develop and balance the three pillars. I’ll review four methodologies: waterfall, Lean, design, and Agile. The outcome of a project is well defined, so there are few surprises in what the team delivers.

User Testing 59

User Testing Customer Experience Technical Review Customer Feedback 59

Tyner Blain

AUGUST 17, 2023

There are several different formats which have been developed for problem statements, and you could use free-form narrative as well. After hundreds of hours helping write and utilize problem statements with dozens of teams over the years, I’ve evolved the template I use and recommend; because it works better in theory and in practice.

Weak Development Team 52

Weak Development Team Systems Review Workshop Definition 52

UX Studio: Product Management

APRIL 27, 2020

Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Before design, the team already had. Over 3000 detailed observation points from our research system.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

The Product Coalition

JUNE 8, 2018

Apptimize helps teams develop better digital products with easy to deploy SDKs and a centralized dashboard for all channels. The first thing mobile teams need to understand without a shadow of a doubt is the differences between a mobile website, a hybrid app, and a native app. You know that it’s not about just having an app.

Analytic Tools 60

Analytic Tools Feedback Software Reporting Tools Product Research 60

Userpilot

OCTOBER 30, 2022

Engagement: Ensure every interaction with your product or team solves user problems and leaves them happier. Implement a tracking system. Involve your team. Understanding each of the components will enable you to develop a more holistic customer experience strategy. Develop customer empathy. Surprise and delight.

Feedback Software 76

Feedback Software Research Software Customer Experience User Testing 76

Gainsight

MARCH 21, 2019

These are just as bad for business. But if your customers are here, achieving value while also having a poor experience, they’re usually not at risk of churn. Training new users and reengaging old ones should be happening continously. How to stop it: Come up with an early warning system. But you know that.

Customer Feedback 78

Customer Feedback Customer Experience User Testing Feedback Software 78

The Product Coalition

OCTOBER 8, 2019

An Eye-Opening Exercise Imagine you’re a Scrum Master and the line manager of your team believes that the best sign for a successful agile transformation is a steady increase in the Scrum Team’s velocity. Moreover, if the team fails to deliver on that metric something is wrong with the Scrum Team. Velocity?—?the

Agile 60

Agile Reporting Tools Weak Development Team Systems Review 60

Userpilot

SEPTEMBER 4, 2023

Earn advocacy by exceeding expectations and proactively seeking referrals, reviews, testimonials, and feedback. Effective journey mapping entails customer research, gathering cross-functional teams, brainstorming sessions, and refining maps based on data and feedback. Register here for FREE to get an inside scoop!

Data Visualization 78

Data Visualization User Testing Analytic Tools Customer Feedback 78

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Plot summary. out of 5 stars.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

JUNE 18, 2019

It doesn’t matter if you’re managing a closed system desktop application or a SaaS web application , if people can’t use your system effectively, it will fail. Managing a system that’s grown organically and has become bloated leads to a whole host of problems. Why is it so important to get your application right?

Research Software 60

Research Software Feedback Software User Testing Technical Review 60

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. If you are looking for a web design agency in Vienna —Webdesign Wien Agentur in German — chances are you need help with product design, usability research, training, or consulting. Vienna Pixel.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userpilot

OCTOBER 4, 2022

So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on! Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Data Visualization 97

Mind the Product

OCTOBER 29, 2018

At every level of our careers, we are faced with unsolicited, opinionated and sometimes outlandish product feedback from our internal teams. As an example, I currently manage a small product team, and our client service and sales teams outnumber us 15 to one. The key team members share this information with their teams as a win.

Feedback Software 97

Feedback Software User Testing Customer Feedback Product Research 97

Imaginary Cloud - Design

JULY 2, 2020

It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development. little about product design.

Books 138

Books Technical Review Research Software Data Visualization 138

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. Meeting your team.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Myths that an organisation tells itself can act as a reality distortion field that masks failing products and poor return on investment. Develop new opportunities.

Reporting Tools 139

Reporting Tools User Testing Research Software Product Research 139