Userpilot

AUGUST 5, 2023

So let’s find out how to create a data tracking plan to collect and analyze all data relevant to your SaaS business. A data tracking plan is the framework used and strategies implemented to collect and analyze data for valuable insights. Use feature tagging to track feature usage. What is a data tracking plan?

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 93

Userpilot

MARCH 31, 2023

Attrition analysis allows you to leverage the right tools and strategies to improve user engagement and satisfaction. TL;DR Customer attrition occurs when customers stop doing business with you. Churn analysis is the process used to convert data into actionable insights that can be applied to churn reduction strategies.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply.

User Testing 101

User Testing Analytic Tools Research Software Feedback Software 101

Userpilot

OCTOBER 15, 2023

Product analytics can help marketers understand user pain points and needs, improve the effectiveness of marketing campaigns, and refine pricing strategies, ultimately improving customer satisfaction and making the product more competitive. Tag features to gather usage data Feature usage tracking can help teams improve their adoption.

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 96

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Analytic Tools 103

Analytic Tools Research Software Feedback Software Customer Experience 103

Userpilot

OCTOBER 24, 2023

In this guide, we’ll be going over what usage-based pricing is, the benefits of a usage-based pricing model, different types of usage-based pricing, and a few examples from SaaS companies that have effectively deployed this strategy! Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost.

Analytic Tools 99

Analytic Tools Data Visualization Reporting Tools User Testing 99

Userpilot

MARCH 7, 2023

Amplitude is one of the best data analysis solutions to help you make data-driven decisions and grow your business. You will also discover if it’s the best choice for your business, or if there are better value-for-money alternatives. You can customize Amplitude to focus on the data points and metrics that matter to your business.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Reporting Tools 94

Userpilot

OCTOBER 31, 2022

In today’s article, you’ll find seven engagement strategies that use customer analytics to boost user engagement, increase retention, and reduce churn. Filtering events and tagging features to trigger in-app experiences and encourage customers to interact more with the product. identifying emerging trends. Let’s go!

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Research Software 97

Userpilot

FEBRUARY 9, 2023

Looking to use predictive customer analytics to drive growth and gain a competitive advantage for your business? You will also know how to track and use it for your SaaS business. It helps your SaaS business understand customer behavior and take action to improve customer satisfaction and loyalty. Let's start!

Data Visualization 94

Data Visualization Analytic Tools Customer Feedback Customer Experience 94

Userpilot

APRIL 17, 2024

TL;DR Customer insight platforms enable informed business decisions by analyzing customer behaviors and preferences to improve products and experiences. Businesses collect customer insights through data monitoring, surveys , interviews, support interactions , and social media. Read on to learn more. How do you gather customer insights?

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Reporting Tools 87

Userpilot

AUGUST 5, 2023

Unlocking the potential of these indifferent users can be a game-changer for your business. In this article, we’ll explore effective strategies to convert NPS passives into enthusiastic promoters who’ll advocate your product or service. Feature tag event data with Userpilot. How to turn passives into promoters?

Data Visualization 95

Data Visualization Feedback Software Product Research Analytic Tools 95

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Churn happens when a customer stops doing business with you. Customer churn happens when a user stops doing business with you. Effective strategies on how to predict customer churn.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software User Testing 93

Userpilot

OCTOBER 20, 2023

Strategies for optimizing a conversion funnel include user onboarding to reduce the time to value, personalized in-app marketing campaigns, identifying and removing friction points , and acting on customer feedback. Take into account their current stage, and customize the digital marketing strategies accordingly.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Reporting Tools 96

The Product Coalition

JANUARY 12, 2021

Although 2020 has made marketing a more difficult challenge for the typical business?—?with There is no better time than today to start considering how to take your business to the next level in preparation for a record sales year in 2021. Every business can benefit from strong SEO?—?from from small retail stores to law firms.

Marketing 132

Marketing Strategy Advertising Customer Experience 132

Userpilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. As for customer insight examples, we’ve brought four ways to leverage them to help grow your business: Using welcome surveys to personalize the product experience to match users’ needs and preferences.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Lenny Rachitsky

MARCH 21, 2024

Before starting her own firm, she worked at Uber, where she led PR for the business development team and B2B programs. Business Insider : Valuable for pitch deck stories and entrepreneurial journey pieces, emphasizing metrics and business performance. Keeping your pitch simple can increase the chances of getting picked up.

Reporting Tools 89

Reporting Tools B2B Customer Experience Startups 89

Userpilot

OCTOBER 24, 2023

They can also increase customer lifetime value, boost user engagement, and help you unlock your business MRR. TL;DR Resurrected users are individuals who were previously inactive but are now re-engaged as a result of a targeted retention strategy. They include new users, current users, dormant users, and resurrected users.

Customer Experience 86

Customer Experience User Testing Customer Feedback Onboarding KPIs 86

Userpilot

FEBRUARY 25, 2024

Predictive analytics are driving business decisions such as product and marketing strategy. Predictive analytics are guiding strategy-making Predictive analytics is a great way to estimate how users will engage with your product in the future. You can use feature tags to track key events and collect actionable data with ease.

Analytic Tools 100

Analytic Tools Data Visualization User Testing Reporting Tools 100

Userpilot

MARCH 17, 2024

TL;DR Analytics dashboards are tools for visualizing key metrics in your business. The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Dashboard 90

Userpilot

FEBRUARY 3, 2023

Effective customer analysis is the key to business success. Customer analysis is important because it helps you create a personalized marketing strategy , reduces churn and increases retention , helps you make smarter product improvements , and helps you identify your most valuable customers (your target market).

Analytic Tools 97

Analytic Tools User Testing Research Software Feedback Software 97

Userpilot

JUNE 8, 2023

As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. Tag features and custom events let you track feature usage and adoption progress. SaaS businesses collect this relevant information upon user signup. Let’s go through those fundamental components of event data.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Events 89

Userpilot

AUGUST 10, 2023

This article not only shows you the differences but tells you when to trigger each, and how to use NPS to drive business growth. How to use relational and transactional NPS data to drive business growth: Segment detractors and reach out to them to offer personalized help. We compiled some strategies you can implement based on NPS data.

Product Research 86

Product Research Feedback Software Analytic Tools Data Visualization 86

Userpilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? Monthly recurring revenue tracks expected revenue from all active subscriptions to understand business health. You should understand CLV to get an idea of your business growth. What are product health metrics?

Onboarding KPIs 84

Onboarding KPIs Analytic Tools Feedback Software Customer Experience 84

Userpilot

OCTOBER 20, 2022

In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. NPS is crucial for SaaS businesses because it helps you track user sentiment , find areas of improvement and optimize the user journey. The average NPS is 31 for SaaS businesses.

Feedback Software 97

Feedback Software Analytic Tools Research Software User Testing 97

Userpilot

SEPTEMBER 16, 2022

The benefits of lifecycle segmentation include customizing different marketing messages for each segment, implementing lifecycle marketing strategies , and catering to the most valuable customers. They compare your product with competing businesses and check existing customer reviews. Implement customer lifecycle marketing strategies.

User Testing 84

User Testing Customer Feedback Customer Experience Data Visualization 84

Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together. Therefore, the higher the customer retention rate, the better your business health.

Feedback Software 97

Feedback Software Analytic Tools Data Visualization User Testing 97

Userpilot

JUNE 20, 2023

You can interpret survey responses using survey analytics dashboards to visualize data, response tagging to discover feedback trends, and cross-referencing results with behavioral data to better understand user interactions. Survey response tags enable you to categorize the collected data and identify customer pain points.

Data Visualization 81

Data Visualization Analytic Tools Product Research Feedback Software 81

Userpilot

JULY 26, 2022

SaaS businesses tend to have heterogeneous customer bases, which means you will probably have customers with different needs. Macro conversions are the primary objectives of your business. Along with goals, you can use feature tagging to track the engagement level for different features and see what your users are doing in-app.

Customer Feedback 93

Customer Feedback Customer Experience User Testing Feedback Software 93

Userpilot

JULY 30, 2023

Customer retention is the process of using activities and strategies to build strong customer relationships and thus, lead to loyal customers and repeat purchases. Both acquisition and retention costs help drive business growth. Customer acquisition cost (CAC) is the amount spent by a business on acquiring new customers.

Customer Experience 88

Customer Experience Customer Feedback User Testing Data Visualization 88

Userpilot

JANUARY 31, 2023

In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. Tag feature usage. Simply set up tags and group customer feedback responses by themes to easily see recurring themes in both detractors’ and promoters’ feedback.

Customer Feedback 97

Customer Feedback Feedback Software Customer Experience User Testing 97

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? When your product is catering to other businesses, it can be difficult for sales reps and other teams to understand the needs and experiences of the clients, especially if the client company sells multiple products. Their challenges and pain points.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Userpilot

JULY 22, 2023

This comprehensive guide will provide you with practical steps and expert strategies to conduct a thorough customer behavior analysis. Find trends by collecting quantitative and qualitative data, through heatmaps , feature tags, surveys , and talking to support teams. Let’s get started! Creating customer segments in Userpilot.

Data Visualization 88

Data Visualization User Testing Customer Feedback Analytic Tools 88

The Product Coalition

NOVEMBER 1, 2020

More Velocity brings more PBIs to completion and not necessarily more value out from those PBIs Photo by Victoire Joncheray on Unsplash Story points are tagged as an outcome of relative estimation to the Product Backlog Items (PBIs). The leader himself has built his own strategy to get fooled with these numbers.

Technical Review 127

Technical Review Software Review Definition Product Research 127

Userpilot

APRIL 16, 2024

They guide decision-making and strategy optimization to enhance the customer experience. Customer journey map analysis enables teams to identify opportunities to drive product and business success. Loyalty – when the relationship with the business is mature and mutually beneficial. Feature and (custom) event tagging.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Feedback Software 97

Userpilot

FEBRUARY 13, 2024

But how can you implement the right email marketing strategy to drive product engagement in SaaS businesses? That said, let’s explore what contextual email marketing means, bring some methods to automate your email campaigns, and see real-world email marketing examples from successful SaaS businesses.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Data Visualization 52

The Product Coalition

JUNE 10, 2022

easy to deliver, high business impact] Considering having a separate Amazon Fresh app altogether. high effort, high business impact] Alternative to point 2 is to make the Amazon Fresh primary menu title than the submenu. easy to deliver, high business impact] 5) Categorize the past purchases view than keeping them as an open list view.

Onboarding KPIs 135

Onboarding KPIs Customer Experience User Friction Product Management 135

Userpilot

SEPTEMBER 11, 2023

Improved customer retention strategies to identify and eliminate friction points. With these insights, customer analytics support you in designing and building product strategies. Businesses can use customer analytics for various purposes, from adoption to retention to growth. Tag feature event data in Userpilot.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98