Mixpanel

SEPTEMBER 9, 2020

At Mixpanel, we’re building software — and creating content — for product managers, so we approached the writing of this book with a product mindset. Click here to get full access to the guide, analytics worksheets, and video tutorials that will help your whole team master the foundations of product analytics. GET THE GUIDE.

Analytic Tools 52

Analytic Tools User Testing Product Research Customer Feedback 52

Userpilot

APRIL 8, 2021

a high-growth bootstrapped startup – you will know the pain of not always being *able* to make the best design decisions. UX debt affects high-growth SaaS companies in industries where time-to-market is mission-critical and bootstrapped startups without a design team most. We’re not going to pretend here you can prevent UX debt.

Research Software 98

Research Software Feedback Software UX Weak Development Team 98

The Product Coalition

JULY 8, 2020

Therefore, it’s hard to connect the dots , by basing all product growth on analytics, you never get the full user story. Example: attach the application version, account type, country, device… Set up a continuous improvement cycle mindset. Why do they use the product, what’s the pain point, what do they need next?

Feedback Software 83

Feedback Software Data Visualization Customer Feedback User Testing 83

Amplitude

APRIL 4, 2017

As the native mobile space matures, the biggest app-related issue brands face has shifted from UX and backend infrastructure to growth and monetization. For a native app to drive sustainable value for a company, growth techniques must be top-of-mind for the product team from day one. Team Composition. This is a mistake.

Data Visualization 83

Data Visualization Analytic Tools Research Software Reporting Tools 83

Intercom, Inc.

DECEMBER 21, 2021

We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. This was my mindset. The tech lead is typically someone who’s tagged to a specific team as partnering with them on whatever they’re trying to do.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Userpilot

MAY 23, 2023

In this article, we’ll explore what it means to be a product-led organization and how you can unlock product growth with some real “product-led” strategies. A product-led organization emphasizes its product as its main growth strategy. So let’s look at how product-led growth compares to other SaaS models.

Analytic Tools 90

Analytic Tools Feedback Software Onboarding KPIs Product Research 90

Userpilot

SEPTEMBER 29, 2022

How can growth engineering help you take your marketing up a notch? Given that, you must take product growth seriously to ensure your continuous success. This is where growth engineering comes in handy. In this article, we will be discussing everything you need to know about the growth engineering framework and its processes.

Analytic Tools 93

Analytic Tools Feedback Software Customer Experience User Testing 93

Userpilot

MARCH 15, 2024

Increase loyalty and revenue growth. Increase loyalty and revenue growth : Customer journey mapping also enhances post-purchase experiences to increase customer satisfaction and loyalty. Userpilot – Best data analysis tool to track user journeys Userpilot is a product growth tool with powerful customer behavior analytics.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Userpilot

AUGUST 10, 2023

It also helps PMs avoid the feature-factory mindset, reduces time-to-market, and improves stakeholder alignment. Userpilot is a product growth platform with robust feedback and analytics features. Second, it helps PMs avoid the feature factory mindset or falling into the build trap. What is the product discovery process?

Product Research 92

Product Research Analytic Tools Feedback Software Research Software 92

Userpilot

OCTOBER 15, 2022

15 B2B customer experience best practices that drive business growth. Good customer experience is important in B2B because it drives loyalty and retention , increases word-of-mouth marketing referrals, and contributes to revenue growth. Why customer experience is an essential ingredient for retention and revenue. How to Calculate NPS.

Customer Experience 96

Customer Experience B2B User Testing Customer Feedback 96

Intercom, Inc.

MAY 24, 2018

When used correctly, data can powerfully enrich sales and marketing efforts and help any business fuel growth. As the Head of Growth Marketing at Clearbit , and previously a co-founder and CEO of more than a few startups (including WorkMob, ApiXchange, and GoFlow), Matt Sornson knows these pitfalls intimately and how to avoid them.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

Roadmunk

APRIL 12, 2018

Rocketship is a podcast that dives into everything from product to growth, design to management and everything in between. This past season on Rocketship, the entire season was devoted to product and growth. Eleni: I know the most recent season on Rocketship, you’re focusing all about product and growth.

User Testing 58

User Testing Customer Feedback Customer Experience Analytic Tools 58

Userpilot

FEBRUARY 22, 2024

Adopt an omnichannel mindset for great customer service The omnichannel approach to customer support involves unifying the customer experience across all channels. Join Userpilot Product Marketing & Growth Facebook Group. Deliver great SaaS customer support with Userpilot Ready to elevate your SaaS customer support delivery?

Feedback Software 84

Feedback Software Analytic Tools Customer Feedback Customer Experience 84

Intercom, Inc.

JANUARY 19, 2021

The mindset of “moving fast and breaking things,” despite all of its initial short-term gains, had finally lost its magic, and had made us slow in the long run. For example, our product had twice the amount of associated customer conversations tagged with #customer-confusion, compared to any other part of Intercom.

Framework 272

Framework Customer Experience Systems Review User Testing 272

Userpilot

AUGUST 20, 2023

Read on to see how to apply this framework at every stage of your product development cycle and drive product growth. Cost-effective: The build-measure-learn approach is cost-effective because it promotes a “fail fast, fail cheap” mindset.

User Testing 85

User Testing Feedback Software Product Research Research Software 85

Userpilot

OCTOBER 6, 2022

promoting a data-driven mindset and data literacy within the organization. The feature tagging functionality is very intuitive and simple. Feature tagging in Userpilot ’s Chrome extension. Their responsibilities include: conducting market, customer, and competitor research. mapping user personas and customer profiles.

Data Visualization 96

Data Visualization Customer Feedback Analytic Tools User Testing 96

Mixpanel

MAY 27, 2020

As a marketing agency focused on helping customers leverage data smarter, we work with a lot of customers who are trying to “growth hack” their success with data. Here’s how the story typically unfolds: Company A hopes to expand their data-driven mindset from marketing into product development.

Data Visualization 126

Data Visualization Analytic Tools Reporting Tools Marketing 126

Usersnap

JUNE 11, 2019

New QA mindset. And business growth. Your success in today’s QA testing world with the new digital disruptive environment needs a new set of skills, attitude, and mindset. It provides integration capabilities with over 20+ applications like JIRA, Asana, Slack, Google Tag Manager, and WordPress. New testing platforms.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Gainsight

JUNE 22, 2021

It’s THE must-attend event for anybody interested in creating customer-centric experiences that drive business growth. This was exactly the mindset I brought to the table when collaborating with our events team to make the virtual experience a success. Every year, Gainsight holds its annual conference, Pulse.

Feedback Software 52

Feedback Software Analytic Tools Customer Experience User Testing 52

ProductPlan

NOVEMBER 10, 2020

For product executives, their firm’s growth from a small startup to mid-size going concern means a few key changes in how they build and lead their teams. It also requires significant alterations in your mindset. To survive this trepidacious time period in your company’s growth, you must be extra sure that each move is the right one.

Data Visualization 54

Data Visualization Roadmap Software Review Technical Review 54

Mixpanel

MAY 27, 2020

As a marketing agency focused on helping customers leverage data smarter, we work with a lot of customers who are trying to “growth hack” their success with data. Here’s how the story typically unfolds: Company A hopes to expand their data-driven mindset from marketing into product development.

Data Visualization 69

Data Visualization Analytic Tools Reporting Tools Marketing 69

Aptrinsic

DECEMBER 21, 2017

7 Key Growth Principles from Google’s Head of Growth: Ken Rudin During our recent Mastering Product Adoption and Growth event, industry-renowned product leaders shared their insights into driving product growth. Head of User Growth and Analytics at Google?—?on on how to drive product growth.

Onboarding KPIs 40

Onboarding KPIs Analytic Tools Research Software User Testing 40

Business of Software Conference

NOVEMBER 26, 2018

Who here has heard the term growth hacker? He ran early growth at Dropbox, LogMeIn, Eventbrite and many other great companies too. Now she generally has a growth mindset. However, when it comes to email, she probably does have a fixed mindset. I spoke to all the experts, and I found this guy, Sean Ellis.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Alchemer Mobile

APRIL 14, 2020

The other main area is identifying new areas of growth or opportunity in an adjacent market that a particular company can go and pursue. So that’s kind of a shift in our mindset. So to tag off that, we have something similar too, but sometimes, like, old school methods still work too. So for us, security is the main deal.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Intercom, Inc.

OCTOBER 29, 2020

And so I worked with a whole bunch of companies in technology and financial services, consumer goods, helping them on things like growth strategy, developing new products, M&A. So huge, huge growth during that time. And so you would expect to see huge traction and growth and we’ve continued to see that. Going upmarket.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Usersnap

AUGUST 26, 2021

So how do you get customer feedback and accelerate growth? You may find that SaaS product and growth teams spend most of their time in finding out what’s the best thing for customers. You can let your customers give a tag to their feedback tickets that determines how urgent their issue is. Ratings and reviews.

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119