Usersnap

AUGUST 26, 2021

Forget the competition, think customer first.” – Ted Schadler, Forrester VP. You can let your customers give a tag to their feedback tickets that determines how urgent their issue is. You want to be customer-obsessed, not competitor obsessed. So, when do I ask for feedback? Is refining UX flows more important than shining innovations?

Feedback Software 119

Feedback Software User Testing Customer Feedback Data Visualization 119

Business of Software Conference

OCTOBER 3, 2019

It was like TED, but for us. What I should’ve done is had everything be the same life and then be able to tag things as “life” as “kids”, etc. I was starting to think of leaving my job and starting a company and was reading a lot of content. These videos from a new conference came out on a forum and they were amazing.

Weak Development Team 40

Weak Development Team Engineering Positioning User Testing 40

Business of Software Conference

OCTOBER 3, 2019

It was like TED, but for us. What I should’ve done is had everything be the same life and then be able to tag things as “life” as “kids”, etc. I was starting to think of leaving my job and starting a company and was reading a lot of content. These videos from a new conference came out on a forum and they were amazing.

Weak Development Team 40

Weak Development Team Engineering Positioning User Testing 40