Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. Today, we’re talking to Jeff Beaumont from GitLab. Jeff is the Senior Manager of Customer Success Operations. .

Analytic Tools 52

Analytic Tools User Testing Data Visualization Reporting Tools 52

Mind the Product

DECEMBER 8, 2017

By defining these early in the development process, a product designer can advise you on how to hit your targets, as well as point out things to avoid. Many companies forget that it is advisable to keep product specifications restrained. The Lily Drone: Famous for an ambitious design that was too costly to produce.

Technical Advisors 73

Technical Advisors Certifications Customer Experience Wireless 73

Usersnap

FEBRUARY 19, 2019

Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. Access to testing specialists has become limited due to these restrictions. Technical configurations on application and test environment must be done. Do crowdtesters need to be trained?

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Alchemer Mobile

APRIL 14, 2020

How deep does your understanding of the technology go as a PM? And how much do you try to be, like, a subject matter expert from a technological standpoint compared to your engineering team? How do you manage executive expectations, customer expectations, and technical resources? So that’s me. Christy : Awesome.

Technical Review 246

Technical Review Technical Advisors Customer Experience User Testing 246

Userpilot

JULY 13, 2021

SaaS companies use walkthroughs to onboard new users, highlight secondary features , and train new staff. That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Get a demo today!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userzoom

AUGUST 24, 2017

I know, I know – it’s not the technical definition, but this has served me well for 2 decades. If it’s an unrealistic date, either negotiate or move on and tackle some other problem because that train might have left the station. Insights : “Tell me something I don’t know.” Yes, this is counter intuitive.

Data Visualization 55

Data Visualization Customer Feedback Customer Experience Technical Advisors 55

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. Change must happen on two levels across the organization: Technical – Roles and responsibilities must be understood, accepted, and adopted. Participating in technical release planning.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

Department of Product

MARCH 28, 2022

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. For product people, we’re mostly interested in trends which impact the 3 core skill areas of product management: Technology Business Design So let’s tackle each of these separately. It’s impossible for one person to do.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

All About Product Management

MAY 13, 2008

It’s been over a year since the product management team went on a series of agile/scrum training courses. Agile/Scrum Training On-line Product Managers, Web Editors and Business Owners spent a few days on a scrum master and product owner’s training course. Problems and Issues The real battle started after the training.

Agile 48

Agile Technical Advisors Product Management Product Manager 48

The Product Coalition

JANUARY 5, 2021

For example, institute regular meetings with each stakeholder or have stakeholders name product ambassadors, who then act as “liaison officers” and train them accordingly. Sprint Reviews and user interviews are also well suited to improve collaboration and communication over time. How do you communicate with uncooperative stakeholders?

Product Research 97

Product Research Technical Advisors Customer Experience User Testing 97

The Product Coalition

MARCH 11, 2020

Finally, the term Development Team seems to limit the role to technical people, for example, software engineers. Ignoring technical debt: The Development Team is not demanding adequate capacity to tackle technical debt and bugs during the Sprint. Read more on technical debt and Scrum.) Team leads?

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Intercom, Inc.

MAY 19, 2022

Using technology in a different way to provide support, looking at it as a value add as opposed to a cost center means we can differentiate support. That’s why you need to do these internal reviews as well. It’s very similar to code review in engineering, the editing process in writing, or coaching in sales.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. So, I’d advise you to With Usersnap, you can smartly manage feedback from both internal and external stakeholders in one place.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

JULY 7, 2021

Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. I have one client who trained all their salespeople to write the user cases (or at least contribute to them.) They should be the trusted advisors to your biggest clients.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Department of Product

JUNE 27, 2022

Who does technical leadership? Typically I’ve seen these be called Business Review meetings. When I was at Gremlin, we copied Amazon’s approach, and had these meetings: A “weekly business review” meeting, with local leadership. A “monthly business review” meeting. I recommend these practices: Use 1-1s to train managers.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up. With onboarding training. We will help you choose the best options for your needs.

Analytic Tools 105

Analytic Tools Feedback Software User Testing Data Visualization 105

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. On the one hand, it requires technical resources to deploy; and on the other, all the events you want to track have to be defined and set up. With onboarding training. We will help you choose the best options for your needs.

Analytic Tools 67

Analytic Tools Feedback Software User Testing Data Visualization 67

Userpilot

JANUARY 5, 2022

Onboarding software is typically used to educate new users , demonstrate new features to advanced users, or train new hires. Onboarding software is also sometimes used by hiring managers to train new staff. We work with hundreds of SaaS companies and are willing to share the insights from all those conversations with you.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Business of Software Conference

JUNE 29, 2020

So what Dewey is advising us to do. Now I get that like there might be different technical architect implementations for fast forwarding commercials, but there’s one feature that’s going to solve this need. You have to train your teams on how to use this visual. These are the essentials of thinking.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. Teresa : I’m going to do a quick review of what we covered in Part 1 and Part 2. The idea is to have a product trio —a product manager, a designer, and a tech lead—working and owning product decisions together. Thanks for joining.

Product Research 215

Product Research User Testing Research Software Data Visualization 215