The Product Coalition

MAY 24, 2023

Best practices of Alconost Animated Video Production from 2022 In this overview, we present selected animated videos for business made at Alconost in 2022, talk about the problems these videos solved, and share observations that can help you order the best animated videos for your business growth.

Customer Experience 124

Customer Experience User Testing Advertising Customer Feedback 124

Atlassian

FEBRUARY 18, 2022

When working remotely, you can promote psychological safety by being intentional about scheduling one-on-one meetings, asking open-ended questions, modeling boundaries, and setting expectations for video meetings. How 6 seasoned managers tackle the biggest challenges of teamwork. So how do you foster that sense of psychological safety?

Weak Development Team 132

Weak Development Team Leadership Consulting Reporting Tools 132

Sachin Rekhi

JULY 16, 2022

Video: Product Strategy, Systems, and Frameworks with Sachin Rekhi. Slides: LinkedIn Learning: Product Strategy, Systems, and Frameworks. I was recently invited to speak as part of the Product Management Learning Series hosted by LinkedIn Learning. We covered a variety of my favorite product frameworks.

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Startups Product Strategy Strategy Framework 78

Sachin Rekhi

OCTOBER 24, 2018

Video: The Art of Being Compelling as a Product Manager. Slides: The Art of Being Compelling as a Product Manager. Essay: The Art of Being Compelling as a Product Manager. The 20-min video from this talk is now available online, so wanted to share it with all of you.

Product Management 112

Product Management Product Manager Management Management 112

Split

MARCH 10, 2023

There’s a quote by the playwright Oscar Wilde that goes something like: “The only thing worse than being talked about is not being talked about.” Believe it or not, this is also true of software architecture. Engineers love to crank out code. Design and architecture of a system often plays second fiddle, if it plays at all.

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Software Review Systems Review Data Visualization Document 98

The Accidental Product Manager

OCTOBER 2, 2023

Product managers adopt a lo-fi approach to advertising their products Image Credit: nefasth When we think about how we want to present our products to our potential customers, I think that we can all agree that we’d like to make the product look as attractive as possible.

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Advertising Product Management Product Manager Management 73

Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last Product fit will probably be catastrophic.  This

Weak Development Team 127

Weak Development Team User Testing Customer Feedback Customer Experience 127

The Product Coalition

NOVEMBER 23, 2023

Companies that integrate digital health platforms into their service framework can use facilities such as doctor-patient video conferencing, telehealth services, diagnostic lab integration, remote patient monitoring, e-pharmacy, and many other virtual health possibilities. What is digital health?

Research Software 114

Research Software Analytic Tools Reporting Tools Data Visualization 114

Nulab

OCTOBER 28, 2020

It improves productivity. Team members are a bit like cake ingredients: good on their own, but when you combine them all together… That’s when the magic happens. That being said, we do not recommend eating flour on its own.) Or to put it another way, when individuals work well together, they are better than the sum of their parts.

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Feedback Software Reporting Tools Technical Review User Testing 125

The Product Cafe

MARCH 3, 2024

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. ☕ Hope you're all crafting amazing products and making each day count. Think about it. That's the power of storytelling.

Data Visualization 52

Data Visualization Customer Experience User Testing Customer Feedback 52

Atlassian

JANUARY 13, 2022

Understanding your teammates’ communication styles is even more important when you’re frequently using video or chat tools. Understanding your teammates’ communication styles is even more important when you’re frequently using video or chat tools. Do you know your communication style at work?

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Data Visualization Framework Analytic Tools Customer Experience 88

The Product Coalition

OCTOBER 15, 2020

Product Management | Websites Best practices checklist from a Fortune 10 product manager Remember this version of yahoo? Such long editorial style designs can be boring, unmemorable, and painful to read. Remember how funny the early web was? But bless them UX designers, we have come a long way. So, here we go: 1.

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Weak Development Team Customer Experience Research Software User Testing 173

The Product Coalition

MAY 27, 2020

Photo by Christina @ wocintechchat.com on Unsplash Localization is not an act in hindsight, but an integral part of the product development process. 75% of the world populations feel more at ease and confident in using localized products in their native language as opposed to English. Translatable texts?—?usually

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Feedback Software Technical Advisors User Testing Software Review 135

freshtrax

OCTOBER 19, 2021

Developers who are familiar with coding know you need to pull strings to translate your code, then you need to import those strings into a management system. They will look at the lock kit, then go about translating your content through the management system. Plus, Japanese is one of the top 10 languages for gaming.

Research Software 111

Research Software Marketing User Testing Software Review 111

Userpilot

DECEMBER 11, 2023

It’s no secret that users form mental models as they interact with your product (and other products in the same category), so factoring these mental models in UX design is crucial. Letting users decide when they’re ready to adopt changes will help ease the transition during major product updates.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools User Testing 105

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. You’ll be able to understand how chatGPT can be a great tool for product management.

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ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

The Product Coalition

DECEMBER 11, 2020

It’s a lesson that all product people need to learn; you can have all the ingredients for a successful product and still fall flat on your face. While there’s no joy in watching a well-intentioned product fail, it’s important to examine why a seemingly sure-fire recipe for success still managed to be dead on arrival.

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Reporting Tools Download Certifications User Testing 153

The Accidental Product Manager

MARCH 21, 2022

At the end of a long day, many people like to go home and spend the evening losing themselves in playing video games on their home entertainment systems. How can game product managers be successful doing this? Mobile has proven to be a great business opportunity for the game product managers.

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Product Management Product Manager Systems Review Technical Review 123

Product Innovation Educators

OCTOBER 24, 2022

A digital customer experience coupled with rapid physical product creation – insights for product managers. Today we are talking about what Andrew Wolgemuth has learned creating a unique product business called Wove. This is a digital business coupled with rapid physical product creation.

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User Friction Customer Experience User Testing Customer Feedback 71

Userpilot

DECEMBER 19, 2023

Managing customer accounts is a pretty tough job, but you know what’s even tougher? SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. There are several best practices that all account managers need to keep in mind.

Feedback Software 94

Feedback Software Analytic Tools Product Research User Friction 94

Userpilot

JUNE 29, 2023

This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. TL;DR User documentation describes any kind of helpful material intended for the user of a product. But great documentation doesn’t happen by accident.

Document 94

Document Analytic Tools Feedback Software User Testing 94

Gainsight

MARCH 12, 2024

We have the paddle (in fact, we have three paddles) built upon the insights shared by industry experts Lila Meyer , Director of Global Education Services at Gainsight, and Joel Eaton, Head of Product eLearning at Hornbill, during our New Year, New Strategies Boot Camp Series. Ask yourself: What are their business and product goals?

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

The Product Coalition

AUGUST 25, 2020

One of the most common questions aspiring Product Managers have before they take the leap is “ do I need to know how to code ?” One of the biggest myths surrounding the product industry is that, because it’s a role within the tech industry, that you need to have deep technical knowledge and coding abilities.

Analytic Tools 117

Analytic Tools User Testing Product Research Certifications 117

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

freshtrax

NOVEMBER 4, 2021

At btrax, we’ve been following the popularity of “short videos” in the U.S. In case you were wondering, short videos are videos around 15 to 60 seconds in length, some well-known examples are TikTok and Instagram Reels. Short videos are growing at an astonishing rate. 1) Immersion in the world of video.

Data Visualization 105

Data Visualization Advertising User Testing Research Software 105

Reveal

MAY 16, 2023

There are many benefits to embedding analytics , including quicker time to market, increased productivity and performance, and growth of profits. If you’re new to Reveal, you can learn more about our product by taking a tour of our website or by watching our Reveal Product Overview video. We have a Node.js

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Intercom, Inc.

SEPTEMBER 9, 2022

In today’s episode of Intercom on Product, Paul Adams , our Chief Product Officer, and I sat down with Fergal Reid to talk about the recent buzz surrounding neural networks, how machine learning is powering businesses, and what we can expect from the technology in the next few years. AI has been quite overhyped in the past.

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Artificial Inteligence Research Software Analytic Tools Feedback Software 249

Gainsight

APRIL 12, 2024

Customer Success is paramount in driving product adoption. From a report, Gainsight found that 67% of respondents are using Digital Customer Success to effectively onboard and grow customer advocacy for their products. So who’s in charge? In our field, the composition of Customer Education teams can vary wildly. Maybe both?

Customer Experience 52

Customer Experience User Friction Customer Feedback Reporting Tools 52

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? It’s because of something called product-led growth (or product growth for short.). They use their product as the selling point. They promote their products, right? But isn’t that what all companies do? Not exactly.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Modus Create

AUGUST 31, 2021

Project management software includes a broad spectrum of tools. To know which project management tool your team should consider, you need to understand what collaboration challenges you are experiencing. Product road mapping? If you are looking for a free, kanban-based project management tool, it’s hard to look past Trello.

Feedback Software 93

Feedback Software Reporting Tools Customer Experience Software Review 93

Mind the Product

MARCH 2, 2018

Vivek Bedi is the Head of Product at LearnVest. He has over 15 years’ product management experience, working for companies like Goldman Sachs, Sterling Backcheck, and now LearnVest. In his presentation, talks about LearnVest, the role of a product manager, and what he’s learned from his years as a product manager.

Product Management 107

Product Management Product Manager Management Management 107

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

JANUARY 26, 2023

It’s a no-brainer that a solid onboarding workflow is crucial to the success of any product-led company. Here’s your best chance to explain how your product meets your customers’ needs and solves their problems. Show helpful empty states by filling them with product guidance or dummy data.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Reveal

JUNE 13, 2023

If you’re new to Reveal, you can learn more about our product by taking a tour of our website or by watching our Reveal Product Overview video. Data analytics also helps businesses to streamline workflows, manage resources and optimize processes and performance for maximum profitability. builder.Services.AddControllers().AddReveal();

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Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

APRIL 10, 2023

Apart from offering delightful products, these companies have managed to successfully leverage their freemium strategy to drive product growth. Instead of offering only basic features or limited usage, a free trial gives access to the full product for a limited period. The free product is not fully functional though.

Feedback Software 90

Feedback Software Analytic Tools User Testing Strategy 90

Userpilot

NOVEMBER 22, 2022

How can your product marketing team ensure you create the right content to help customers get value? With a customer education strategy, you create content or create courses that show customers how to get the most value from your product. Use tooltips to increase product adoption by contextually showing users new features.

Education 97

Education User Testing Customer Feedback Customer Experience 97

UX Planet

DECEMBER 11, 2023

Also, based on my own experience, most hiring managers are looking for qualities or soft skills that go beyond the online course certification. December 2023 Edition I can’t believe it’s taken me this long to write this post. The idea for a course catalog of conversation design courses has been parked in my drafts for the entire year.

Technical Review 69

Technical Review Certifications Software Review Feedback Software 69