Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. In this article, we take a deep dive into the technicalities of a product launch. Launch your product.

Product launches 90

Product launches User Testing Product Research ChatGPT 90

Userpilot

SEPTEMBER 11, 2023

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market.

Product launches 103

Product launches Product Research Data Visualization Research Software 103

Userpilot

OCTOBER 11, 2023

In this article, we're going to explain what a growth experiment is, how to create one, unpack how they're implemented, and how they can help you create sustainable growth over time. It involves developing hypotheses about what will drive growth , designing and running experiments, and analyzing the results.

User Testing 99

User Testing Product Research Customer Experience Onboarding KPIs 99

Userpilot

SEPTEMBER 14, 2022

Knowing how to launch a product successfully is no easy feat – it takes careful planning, execution, and coordination. But when done right, a product launch can significantly succeed your business. So, how do you go about launching a product successfully? Product Development. Market Research.

Feedback Software 89

Feedback Software Product Research Research Software Product Marketing 89

Userpilot

FEBRUARY 15, 2023

Are you in the process of implementing in-app onboarding and looking for successful product tour examples for inspiration? We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job.

Feedback Software 94

Feedback Software Analytic Tools Onboarding KPIs User Testing 94

Userpilot

NOVEMBER 30, 2023

TL;DR A conversion rate optimization (CRO) audit is a comprehensive analysis of a website or digital product aimed at identifying and optimizing elements that influence conversion rates. The best time to perform a CRO audit is several months after launch and after the number of paying customers changes over time.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 93

Userpilot

FEBRUARY 21, 2022

What does a successful SaaS product launch look like? What are the pre-launch and post-launch steps (hint: user onboarding is a part of this)? A successful SaaS product launch campaign consists of three stages: the pre-launch stage, the launch stage, and the post-launch stage.

Research Software 96

Research Software Feedback Software Onboarding KPIs Product launches 96

Userpilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Used correctly, this sort of customer onboarding checklist can become an invaluable tool for any product manager. Ready to get started?

Onboarding KPIs 96

Onboarding KPIs User Testing Analytic Tools Feedback Software 96

Intercom, Inc.

OCTOBER 4, 2022

Today, we’re launching a completely refreshed guide to help you engage, nurture, and retain more customers in the modern age. That means automatically sending the right message to the right person at the right time – while they’re using your product, app, or website. A checklist for getting your campaign started.

Customer Experience 118

Customer Experience Customer Feedback Download Messaging 118

Userpilot

JANUARY 9, 2023

Every good product marketer knows; the only thing better than acquiring new customers is retaining existing customers. What personalized customer retention strategies are open to you? What tools can help you personalize the customer experience? Help customers gain full value from your product. Let’s begin!

Feedback Software 93

Feedback Software Analytic Tools Research Software Customer Experience 93

Userpilot

JUNE 30, 2023

There are many types of modules to choose from: videos , guides, walkthroughs, a checklist , surveys , and more. Make sure you’re launching the resource center when it’s contextually relevant – for example, just after a specific user segment has made a change and is looking for help. There are many metrics to explore.

Analytic Tools 95

Analytic Tools Embedded Analytics Data Visualization User Testing 95

Userpilot

NOVEMBER 19, 2021

To get access to Appcues onboarding checklists you will need to pay $10548 upfront (that’s $849/month paid annually). In this article we talk about Appuces and its checklist limitations and also cover some of the best alternatives that offer better value for money. What are Appcues onboarding checklists?

Customer Experience 94

Customer Experience Enterprise Dashboard Banking 94

Userpilot

MARCH 25, 2024

Product tours are very common in SaaS products. However, not all product tours are created equal: many companies fail to realize their full potential. We also show you a few good product tour software tools. The main role of product tours is to lead users to the Aha! Ready to dive in? Ready to dive in?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 27, 2022

Product launch metrics can be easily overlooked while you become busy with product development, marketing efforts, and launch timeline. A Harvard Business School study found that a staggering 95 % of around 30,000 newly launched products fail. What is a product launch in SaaS?

Onboarding KPIs 95

Onboarding KPIs Product launches Analytic Tools Feedback Software 95

The Product Coalition

DECEMBER 21, 2020

If you let yourself get carried away, it’s really, really hard to tell the difference between a good and bad one. Similarly, there are also many products that should have failed but didn’t. We’ll explore how you can test and research ideas for your product, service, or business model. What is idea validation?

User Testing 159

User Testing Product Research Research Software Feedback Software 159

Userpilot

MAY 3, 2023

Is Pendo onboarding functionality any good? We also check out Pendo’s pricing plans and what its users think about it. What is it? TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. Finally, create and launch your flows. Book the demo!

Onboarding KPIs 97

Onboarding KPIs Software Review Analytic Tools Data Visualization 97

Userpilot

NOVEMBER 21, 2022

What does the product launch manager do? Does your organization really need such a role if you already have a product manager ? These are just a couple of questions we’re exploring in the articles so if that’s what you’re after, you’re in the right place. Ready to dive in?

Product launches 95

Product launches Product Research User Testing Research Software 95

Userpilot

FEBRUARY 1, 2022

Appcues features include most used user onboarding UI patterns such as flows, NPS, and checklists that best product adoption tools on the market provide. Appcues is an onboarding software that’s been on the market for quite some time, mostly known for the ability to create product tours using an intuitive UI.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Reporting Tools 97

Userpilot

JANUARY 11, 2024

As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. What is FinTech onboarding? FinTech onboarding is the process of welcoming and acclimating new users to your financial technology (FinTech) product or service. Book a demo today to learn more!

Onboarding KPIs 102

Onboarding KPIs Customer Experience Feedback Software User Testing 102

Userpilot

NOVEMBER 16, 2022

How do you effectively implement B2B marketing automation into your existing product marketing activities? What are the best practices for success? In this article, we’ll cover: What B2B marketing automation is and how it benefits marketing and sales teams. What is B2B marketing automation?

Feedback Software 96

Feedback Software Analytic Tools B2B Embedded Analytics 96

Userpilot

MARCH 21, 2023

For any SaaS owner or product manager, understanding your customers’ daily lives and the user tasks they need to complete to achieve their goals is vital. User task analysis describes the process of observing users, building base knowledge about the actions they take within your product, and analyzing how they contribute toward goals.

User Testing 84

User Testing Research Software Customer Experience Data Visualization 84

Userpilot

APRIL 6, 2022

How do you make your first-time user experience (FTUE) so good that people want to keep using your product to meet their needs? Every product marketer should answer this question before rolling out their product. The first-time user experience (FTUE) is the very first impression your product leaves on a new user.

Customer Experience 104

Customer Experience Feedback Software User Testing Customer Feedback 104

Userpilot

DECEMBER 1, 2021

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. User adoption is how you measure how much of your product the user is regularly using. User adoption is how you measure how much of your product the user is regularly using. What is user adoption?

Feedback Software 98

Feedback Software Customer Experience User Testing Onboarding KPIs 98

Userpilot

OCTOBER 10, 2022

Is your product marketing strategy lacking inspiration? How about some product marketing examples? In this article, we consider 10 SaaS product marketing examples. How did their product marketing strategy put their audience first? What made them successful? What is product marketing?

Feedback Software 94

Feedback Software Research Software Product Research User Testing 94

Lenny Rachitsky

APRIL 16, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Everyone gets excited about launching new features, but in my experience, most of a company’s growth comes from the less glamorous stuff: incremental and consistent optimization of the core product.

Onboarding KPIs 77

Onboarding KPIs Customer Experience Analytic Tools Data Visualization 77

Userpilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? TL;DR A digital adoption platform is a tool that helps organizations educate their users and employees to help them use the product more efficiently and effectively. Let’s get right into it.

Analytic Tools 97

Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Userpilot

JULY 14, 2022

We’ll start by looking at what user onboarding is, then look at why minimal viable onboarding is valuable, and finally how to implement it in your product. Minimum viable onboarding doesn’t just mean launching a basic product tour (long-winded, not targeted, not engaging). Ready to get started?

Customer Experience 90

Customer Experience Analytic Tools Customer Feedback Data Visualization 90

The Product Coalition

AUGUST 23, 2023

“People don’t buy what you do; they buy why you do it. And what you do simply proves what you believe.” — Steve Jobs My career was forever changed. Why are we building this product? What’s the product’s purpose?” So I did what every well-trained consultant knows to do — I asked a question.

Weak Development Team 133

Weak Development Team Customer Experience Technical Review Customer Feedback 133

Userpilot

AUGUST 29, 2023

Product management is equal parts art and science – and it’s vital to the success of your SaaS. TL;DR Product management describes the continual process of overseeing the development of a product across its entire lifecycle. The main difference between product management and project management is the focus.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Research Software 99

ProductPlan

MARCH 29, 2023

Product professionals spend countless hours researching, prioritizing, and planning, all in the name of creating a successful product launch. And that is true for the product professionals themselves! However, product professionals care deeply about the success of their product.

Product launches 52

Product launches Roadmap Research Software Strategy 52

Userpilot

MARCH 9, 2022

Product communication through in-app messaging is crucial, as it can influence user behavior or promote a new feature. Onboarding checklists and other types of in-app messages can reduce the time between a user signing up and them having their AHA moment. What is in-app messaging? Let’s get started!

Feedback Software 92

Feedback Software Messaging Customer Feedback Customer Experience 92

Userpilot

APRIL 8, 2022

Let’s have a look at how the two products stack against each other. Appcues is a great product experience tool that you can use to onboard users with product tours. Appcues is a great product experience tool that you can use to onboard users with product tours.

Analytic Tools 97

Analytic Tools Data Visualization Software Review Customer Experience 97

Userpilot

JUNE 28, 2023

Sked Social tripled its conversion rate with an onboarding checklist. Kontentino increased user activation by 10% with an interactive walkthrough + onboarding checklist. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Get your free demo today!

Onboarding KPIs 82

Onboarding KPIs Feedback Software User Testing Analytic Tools 82

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? A retention rate of 90% or above is considered good in the SaaS world. Driving users toward activation with checklists. Launching customer retention programs that reward loyal customers.

Product Research 83

Product Research Onboarding KPIs Customer Experience Data Visualization 83

Userpilot

MARCH 31, 2023

15% is a good free trial conversion rate for SaaS products. 15% is a good free trial conversion rate for SaaS products. Here’s how to create a successful free-to-paid strategy: Prioritize top features in your free trials based on product usage data. What is a free trial conversion rate?

Feedback Software 89

Feedback Software Onboarding KPIs Strategy Customer Experience 89

Userpilot

JUNE 5, 2023

What is a product-market fit survey ? What’s a good PMF score? If you’re after the answers to these questions, you’re in the right place because that’s exactly what we explore in this article. If the PMF score is above 40, you’ve achieved the product-market fit. PMF survey.

Product Research 91

Product Research User Testing Data Visualization Analytic Tools 91

Userpilot

MARCH 9, 2023

Before you rush into creating a product thinking people will love it, it pays to perform a product-market fit analysis. You want to be sure there is a demand for your product, so you don’t have to suffer the embarrassment of a massive flop. Successful product-market fit examples include Userpilot, Slack, and Dropbox.

User Testing 95

User Testing Product Research Product Marketing Customer Feedback 95