Mind the Product

APRIL 11, 2017

Blade wrote the book on speech-recognition interface design (Addison Wesley, 2003), The Art and Business of Speech Recognition: Creating the Noble Voice and his work and thoughts have been featured in publications including The New York Times, the Wall Street Journal, and on media including TechTV, NPR, and the BBC.

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

Gainsight

AUGUST 31, 2020

In 1996, Amy started her own business that was later acquired by Autodesk in 2003. At an annual Autodesk engineering technical conference two years ago, Amy took the stage to address this very issue wearing a Peloton shirt and told the audience the story of the Peloton subscription experience. The Peloton Experience.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Intercom, Inc.

SEPTEMBER 12, 2019

I had a moment of clarity in 2003, a very long time ago, where I realized I was contributing to the mass destruction of the planet by producing products that were the highly disposable at the time: battery packs and stuff that was just protecting a couple of four AA batteries. Gerry: I’ve always been interested in industrial design.

Research Software 112

Research Software Data Visualization User Testing Customer Experience 112

Johanna Rothman

OCTOBER 20, 2020

From about 2003-2009, Scrum worked for many of my clients. This idea of “done” requires technical excellence in the form of completed technical work: Automated unit, functional, system tests. Some way to review the code and tests. Or, you can use any of the test-first ideas: BDD, TDD, ATDD.

User Testing 66

User Testing Software Review Agile Product Research 66

Alchemer Mobile

AUGUST 27, 2020

You don’t need a technical degree to be a strong PM. The product management profession requires varying degrees of technical skill, but it’s not one-size-fits-all and certainly does not require an engineering-based degree. do not interface with developers in a technical way). Go beyond NPS as a core KPI.

User Testing 246

User Testing Product Research Feedback Software Data Visualization 246

svpg

SEPTEMBER 30, 2016

I’ve had the opportunity to work with many impressive teams and product managers from a broad range of leading tech companies, and this has helped me to get a better sense of the what is essential to the role, and to success. Those were the technology-powered innovations that enabled the new, much more desirable business model.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Userpilot

APRIL 27, 2023

Detractors (NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Reach out to promoters for online reviews to boost your social proof. Net Promoter Score, often abbreviated to NPS, was first devised in 2003. Book a demo to learn more! or after the use of a feature.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Intercom, Inc.

JANUARY 24, 2019

It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. I was the technical co-founder of a company, but for the most part, I was just rolling from startup to startup. It can’t just be a guy or a girl with a great tech vision saying, “Here’s my product.”.

Analytic Tools 151

Analytic Tools Data Visualization User Testing Artificial Inteligence 151

The Product Coalition

JULY 17, 2018

After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. What they’re known for: As a technology consultancy firm, Hedgehog Lab develops for more than ‘just’ Android and iOS.

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Research Software Weak Development Team Development CTO Coach 60

eG Innovations

MARCH 5, 2021

My expertise is primarily on Microsoft Windows technologies. I helped architect the company’s Universal Monitor technology at first. Later, virtualization technologies came up and I and my team added support for these technologies. Over the last 5 years, I’ve focused on cloud technologies and containerized environments.

Feedback Software 105

Feedback Software Reporting Tools Customer Experience Technical Review 105

UX Studio

NOVEMBER 19, 2018

In 2003, Knapp – future father of The Design Sprint – realized that what he was doing at work wasn’t working. A finance expert, marketing expert, tech expert and designer usually participate. He writes about this experience in one of his articles : “ Later, spurred by doubt, I reviewed the outcomes of the workshops I’d run.

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Feedback Software User Testing Customer Experience Workshop 106

Modus Create

MARCH 16, 2020

While organizations like the Institute for Supply Management recently unveiled a study that estimates that Chinese manufacturers are operating at 50% capacity , inventory shortage due to the effects across worldwide supply chains is starting to become noticeable and will continue to impact resource availability.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Business of Software Conference

NOVEMBER 19, 2019

All of their data would run through our technology because at the other end of that there are brands and businesses that really wanted to understand what was happening on social media; what was happening around their brand, their industry, their market. So we built a technology to be data source agnostic.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Sachin Rekhi

FEBRUARY 1, 2010

Both Prodigy and AOL built huge newsroom staffs as well as partnerships with existing offline content providers to bring news, reviews, weather, and sports online in mass for the first time. As is often the case in technology adoption, the incumbents in offline content were late to the game. The Age of Personalized Social Streams.

Product Research 60

Product Research Customer Experience Technical Review Blog 60