Good Product Manager

SEPTEMBER 27, 2017

Read more in my post on the SiriusDecisions blog: Three Tips for Planning Next Year’s Product Roadmap. — Jeff Lash (@jefflash) September 8, 2017. — Jeff Lash (@jefflash) September 18, 2017. — Jeff Lash (@jefflash) August 14, 2017. — Jeff Lash (@jefflash) August 14, 2017.

Customer Experience 60

Customer Experience User Testing Customer Feedback Roadmap 60

Business of Software Conference

JULY 29, 2019

We release new talks regularly right here on our blog. In this talk from BoS USA 2017, Expensify Founder/CEO David Barrett shares his insights on building product-led growth, and what it means to create a product so engaging that it can spur and maintain its own growth organically. How do you manage creativity within your organization?

Software Review 49

Software Review Analytic Tools Technical Review Data Visualization 49

Indicative

SEPTEMBER 4, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. Enterprise Software Spending Expected to Reach $391 Billion in 2018 , [link]. This number is expected to rise to over 400 billion by 2019. This is especially true for marketing and product professionals.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools Dashboard 73

Indicative

SEPTEMBER 7, 2018

352 billion dollars: that’s how much businesses worldwide spent on enterprise software in 2017. Enterprise Software Spending Expected to Reach $391 Billion in 2018 , [link]. This number is expected to rise to over 400 billion by 2019. This is especially true for marketing and product professionals.

Data Visualization 71

Data Visualization Feedback Software Dashboard User Testing 71

Userpilot

MAY 5, 2021

Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021. If you are looking for a more complex onboarding experience for an enterprise product, then be prepared for a long integration process. Consider if you need an onboarding workflow for an enterprise or SaaS product.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Mind the Product

MAY 29, 2018

He is the co-author of both Design Sprint (O’Reilly, 2015) and Product Roadmaps Relaunched (O’Reilly, 2017). Leisa tweets at @leisa and occasionally blogs at disambiguity.com. Her blog Product EQ is dedicated to the practice of cultivating emotional intelligence in product management and organisational transformations.

Technical Cofounder 77

Technical Cofounder Fractional CTO CTO Coach User Testing 77

Product Talk

JULY 12, 2017

They’ve read the industry books, they attend the popular product conferences , and they follow all the leading blogs. 2017 Product Conferences. My talk at Front 2017. This case study will share how one company is adopting continuous discovery across the enterprise. She is working on an enterprise B2B product.

Product Research 215

Product Research User Testing Data Visualization Research Software 215

Userzoom

APRIL 17, 2018

Trends posts are an easy win for any blog operating in the tech/marketing/digital industry. Maybe too much, if you remember the Skype and Dropbox redesigns in 2017. 2017 was the year where ideas from apps began to influence the design of ‘normal’ websites. Look, we get it. Which means that every designer is a storyteller?—?whether

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Amplitude

NOVEMBER 12, 2018

In 2017, Holly was a guest on the This is Product Management podcast. It’s much more common in enterprises, where they have the runway and resources to pursue “the perfect decision.” I’ve written about doing this kind of research in an article for the User Interviews blog, Never Ask Users If They Like Your Idea, Do This Instead ).

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Product Research User Testing Research Software Customer Experience 97

Usersnap

FEBRUARY 19, 2019

According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth. Other companies may be experienced in enterprise applications. The post Crowdtesting – all you need to know appeared first on Usersnap Blog. Steve Maguire.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

UX Studio: Product Management

JULY 5, 2021

Apart from helping our partners design new products and improve existing digital experiences, we run a UX blog read by over 30k people worldwide. Its client focus comprises 60% of middle-sized companies, followed by 30% enterprises and 10% small businesses.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

The Product Coalition

DECEMBER 22, 2022

Type: Collection of macOS and iOS software Year founded: 2017 Country: Ukraine 2. For businesses, agencies, and brands who need to quickly and simply write business texts (engaging emails, high-converting blogs, etto create. In contrast to the vast majority of other enterprises, it was able to profit from the pandemic period.

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

Usersnap

JUNE 11, 2019

The World Quality Report 2017-18’s key recommendation is to support DevOps and agile development by transforming smart QA and Test function and increase platform investments. QA strategies and support models have to follow an enterprise-wide approach. Where QA testing stands in today’s product value chain. Source: Dimension Data.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

UX Studio: Product Management

FEBRUARY 26, 2019

They work on innovation projects for big enterprises that want to bring back the start-up spirit. Acclaimed for the sleek design of their website, Telepathy also runs a blog which attracts 300,000 readers a month. The team has stayed together and are working on ServiceNow’s enterprise products. Usability vs visual design.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Intercom, Inc.

JULY 21, 2022

All you have to do is enter your email to get started'” As Slack expands into a larger enterprise product, you have to start appealing to groups of people and types of roles and industries that aren’t in that early adopter group. We spent most of 2017 building it out. You can hear or read the full interview on the Intercom blog.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

StubHub

JUNE 13, 2019

As recently as 2017, our homepage was an agnostic platform that was essentially a tile board of popular events. Suggestions like these come from the whole company being engaged, and they show that people across the enterprise are now deeply invested in our homepage. Which is the way it should be. Come join us.

User Testing 45

User Testing Customer Experience Research Software Product Research 45

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. It’s certainly a vivid definition and one that I was staring at through tears in the summer of 2017. So in that quarter, Q2 of 2017, as you recall, after our segmenting Ninjitsu, we jumped from 22% to 33%.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Intercom, Inc.

MAY 10, 2018

They did an amazing job bringing that all the way up to hundreds of millions of users and then their products for the enterprise, like Paper, are all extensions of that core idea. Adam: You wrote a great piece in 2017 outlining an economy where startups are getting cheaper to build but more expensive to grow. Fighting channel fatigue.

User Testing 224

User Testing Customer Experience Onboarding KPIs Customer Feedback 224

Userpilot

APRIL 30, 2021

Examples of content that your SaaS business might want to create include: Blogs (like this one!). Linkbuilding is the process of building links on third party sites that link back to your website or blog. Off-page SEO: includes backlinking (see below), guest posting, PR, and listings on directories such as Yelp. Infographics.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Andrew Chen

MAY 14, 2018

This was originally published on Intercom’s blog here. They did an amazing job bringing that all the way up to hundreds of millions of users and then their products for the enterprise, like Paper, are all extensions of that core idea. Hope you enjoy! -A]. Listen to the podcast here ». tldr; Here’s 5 quick takeaways.

User Testing 71

User Testing Customer Experience Onboarding KPIs Data Visualization 71

Intercom, Inc.

APRIL 15, 2021

Dee: Back in 2017, you wrote a really, really interesting article called “Are Automation and AI B t?” Francis: I try to post regularly on our blog, so that would be on MadKudu.com. Getting real about AI. And it certainly sounds like it was a game-changing moment for you.

Data Visualization 118

Data Visualization Analytic Tools Research Software Feedback Software 118

Userpilot

MARCH 25, 2021

The best time to choose a demo is when your product is complex, and you are trying to sell in transactional and enterprise markets. A report by Vainu from 2017 found that 37% of SaaS products use a demo-sales model or have it as an option. Mid-Market and Enterprise Customers have different requirements. Source: Vainu.io.

Demo 92

Demo Research Software Customer Experience Reporting Tools 92

Intercom, Inc.

FEBRUARY 21, 2019

com as its head marketing guy in late 2017, having known that he wanted to be a CMO since the age of 10. So when you’re making those decisions as a startup or as a mid-size company or as an enterprise, the software you select can make or break your business. As we do every week, here are the top five most popular blogs.

Education 123

Education Reporting Tools User Testing Customer Experience 123

Gainsight

MAY 21, 2021

It was early Fall 2017 when I got a call from a former manager of mine who had just joined what he referred to as “a rocketship called Gainsight.”. In parallel, we reduced onboarding time-to-value (TTV) for our largest Enterprise customers to just 13 weeks. If you have a question, chances are we’ve blogged about it. Coincidence?

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

AUGUST 2, 2018

Solving that specific problem is what led Claire to build Experiment Engine, which Optimizely acquired in 2017. Claire: The company that I built, Experiment Engine, was really founded on the concept that enterprise-wide experimentation was the only way you could really scale a program. Playing into greed and fear.

User Testing 140

User Testing Customer Experience Product Research Data Visualization 140

Roadmunk

DECEMBER 21, 2017

A quick programming note: This is the last episode we will be releasing in 2017. The problem back then, however, was that most of these tools were actually geared towards the enterprise market. We suddenly took something that was super enterprise and made it available to anyone, really. They were super expensive.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Andrew Chen

MAY 28, 2019

In tandem, ad spend has been growing steadily each year, from $69 to $220M in 2017 [ source ]. The New York Times wrote in 2016 that “the iTunes podcasting hub that Mr. Jobs introduced remains strikingly unchanged,” and beyond adding more analytics features in 2017, the same still holds true today. The app landscape.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In tandem, ad spend has been growing steadily each year, from $69 to $220M in 2017 [ source ]. The New York Times wrote in 2016 that “the iTunes podcasting hub that Mr. Jobs introduced remains strikingly unchanged,” and beyond adding more analytics features in 2017, the same still holds true today. The app landscape.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Intercom, Inc.

JANUARY 10, 2019

I think what happened was – with bots specifically, through 2016 and 2017 – a lot of it was on Facebook Messenger. I remember when I wrote that blog post in 2014, Google Now had just been announced. Paul: It might be interesting to distinguish between the consumer side and the enterprise side.

User Testing 143

User Testing Banking Customer Experience Technical Review 143