Gainsight

JULY 7, 2021

Plus, it wasn’t often that someone starting a SaaS company in Phoenix, Arizona got to hear from the likes of SaaS all-stars such as Aaron Levie, Tien Tzuo, Neeracha Taychakhoonavudh, Bill Binch, Bernie Kassar, Kia Puhm, Byron Deeter, Roger Lee…and some guy named Nick Mehta. Fast-forward to March and the world as we knew it had changed.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

The Product Coalition

APRIL 23, 2020

By comparison to a co-located Scrum Team, the preparatory work, for example, regular Product Backlog refinements, keeping track of technical debt, and preserving a high-quality Definition of ‘Done’ is paramount to securing a successful outcome of the Sprint. Source : Scrum Guide, 2017. ?? Hence the “name tags.”)

Agile 78

Agile Technical Review Naming Customer Experience 78

The Product Coalition

MARCH 11, 2020

Source : Scrum Guide 2017. Check out the complete Scrum Guide 2017 list on the Development Team by downloading the Scrum Guide Reordered.) Finally, the term Development Team seems to limit the role to technical people, for example, software engineers. Read more on technical debt and Scrum.) Team leads?

Weak Development Team 78

Weak Development Team Development Technical Advisors Software Review 78

Amplitude

MAY 17, 2017

Your e-commerce business—usually active 24 hours a day, 365 days a week—shows no sales, no visitors, no nothing for an entire hour between 2am and 3am on March 12th, 2017. Clearly, the success in this case was not due to better performance, but because of an instrumental difference.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

Usersnap

JUNE 11, 2019

Speed is the name of the game now. Technology has advanced to higher levels of integration where collaborated devices pass data to multiple devices. There have been instances like the bitcoin nodes disappearing from the network due to software failures. Technology has gone digital. William A Foster.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Anyway, my name is Rahul. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. Your customers aren’t quite getting value. Usage isn’t quite growing.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

StubHub

DECEMBER 13, 2018

In 2017, we were not as fast as we felt we could have been. This lack of coordination between our different teams was causing a massive code base with plenty of tech debt. We needed to start transforming our tech and processes. We were building for backwards compatibility, along with identifying tech debts to address later.

Technical Review 53

Technical Review Customer Experience User Testing Software Review 53

The Product Coalition

OCTOBER 23, 2019

Source: Booking Design Blog A profound approach to designing user experience can be noticed in the Hopper app, which predicts whether you should buy a flight now or wait for a better price. TripAdvisor and Foursquare encourage users to share their photos, while Booking.com and Airbnb invite them to leave reviews.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

UX Studio

FEBRUARY 15, 2024

So my name is Victor Eperjesy. And also stay closely connected with UX and technology trends. So, for example, I was in Dublin in 2017, and there, if you had a night out, you couldn’t really use public transport to get home. I’m really excited for the conversation that we’re going to have today. Viktor: Sure.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

APRIL 30, 2021

Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed. Examples of content that your SaaS business might want to create include: Blogs (like this one!). Infographics. White papers. Case studies.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Business of Software Conference

JUNE 20, 2019

Founder Peldi has attended Business of Software every year since 2010, and has 5 BoS talks to his name. We didn’t really know what to call this talk so we gave it this name. You know I’ll make a web page, I’ll write a blog post, I’ll do something and it makes me feel better. They were not review quarterlies.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. Namely, its potential to provide companies with actionable insights rather than with abstract raw data. So, in most cases, simple scrolls or searches by words or dates are not enough.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Intercom, Inc.

FEBRUARY 21, 2019

com as its head marketing guy in late 2017, having known that he wanted to be a CMO since the age of 10. com, formerly G2 Crowd; we recently just changed that name and our website. If Yelp is for restaurant reviews, we’re that for software. Ryan joined G2.com Prior to G2.com, Ryan: Sure. We’re now G2.com,

Education 123

Education Reporting Tools User Testing Customer Experience 123

Gainsight

MAY 21, 2021

It was early Fall 2017 when I got a call from a former manager of mine who had just joined what he referred to as “a rocketship called Gainsight.”. His pitch was simple: “This technology is incredible and the culture is off the charts, but at the pace we’re adding customers, onboarding has gotten a bit too messy and complex.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. I think bots are going to be a massive success as a technology. Bots are great at things that are suitable for computer calculations, like when your next bill is due. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Userzoom

AUGUST 6, 2019

So, my name is Katja. As our name says, we are Team Swarm and we market us as Team Swarm to really serve all the different areas. And as I said, our name is Swarm, we try to swarm out, to support the other teams. The other team’s name is Hive. But, as the name says, they are our overall goals.

User Testing 101

User Testing Product Research Presentation Research Software 101