The Product Coalition

APRIL 14, 2020

Source : Scrum Guide 2017. Those surveys can be Sprint-specific, penciled-in between the Sprint Review and the Retrospective. Finally, you can derive metrics from supportive applications, for example, your ticket system. (Be Follow me on Twitter and subscribe to my blog Age of Product ?? Problem must be visible!”

Agile 78

Agile Feedback Software Data Visualization Reporting Tools 78

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Gainsight

JULY 7, 2021

Meanwhile, Pulse the conference graduated from a ballroom in 2013 to a full takeover of the Intercontinental Hotel in 2014 , San Francisco’s Pier 48 in 2015 , the Oakland Convention Center in 2016 and 2017 , the San Mateo County Events Center in 2018 , and finally to the venue it was truly meant to call home, San Francisco’s Moscone Center, in 2019.

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

The Product Coalition

DECEMBER 22, 2022

SaaS is regarded as the technology most crucial to corporate success. Given that smaller companies now have access to powerful software that is not only pricey but also impossible to buy through traditional methods due to financial restrictions, SaaS is a true blessing for small firms. The SaaS market has increased from $31.5

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

Intercom, Inc.

AUGUST 6, 2019

Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. Our engineering focused event, Building Intercom, at Vicar Street in Dublin, Ireland, November 2017. Who reviews my code?” “How How do I watch the status of a build?”) Knowledge sharing.

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Dear Strategy

JUNE 15, 2020

With more and more technologies being incorporated into just about every product we own, is this the new norm that we should be expecting from our previously long-life products? When I was a young child, I really thought that someday technology would make all of our lives a whole lot easier. Back in 2017, I bought a brand-new SUV.

Technical Review 52

Technical Review Systems Review Differentiation Technology 52

StubHub

DECEMBER 13, 2018

In 2017, we were not as fast as we felt we could have been. This lack of coordination between our different teams was causing a massive code base with plenty of tech debt. We needed to start transforming our tech and processes. The SDLC was not as strong as we believed it could be. Challenges managing scattered (vs.

Technical Review 53

Technical Review Customer Experience User Testing Software Review 53

The Product Coalition

OCTOBER 23, 2019

The diving community has its own culture and specifics, so it was necessary to build a robust booking system and spice up the solution with features that are super-important to divers. TripAdvisor and Foursquare encourage users to share their photos, while Booking.com and Airbnb invite them to leave reviews.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

UX Studio

FEBRUARY 15, 2024

And also stay closely connected with UX and technology trends. Yeah, I must say that since I came here, it’s been a delight to use the public transportation system. So, for example, I was in Dublin in 2017, and there, if you had a night out, you couldn’t really use public transport to get home.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

APRIL 30, 2021

Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play. Examples of content that your SaaS business might want to create include: Blogs (like this one!). Infographics.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Brian Balfour

JUNE 20, 2017

Preface by Brian Balfour: I rarely accept guest posts on this blog, but this opportunity was too good to pass up. Patreon is a platform that allows people who make things -- everything from music to blog posts to journalism to comics -- to to run a membership business for their fans. My immediate response, holy f*ing YES!!!!

Research Software 84

Research Software Onboarding KPIs User Testing Customer Experience 84

Business of Software Conference

JUNE 20, 2019

You know I’ll make a web page, I’ll write a blog post, I’ll do something and it makes me feel better. They were not review quarterlies. If you haven’t seen his talk it’s about these sort of post-tax it feelings and it’s from London 2017. So I’m doing that. I highly recommend it.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. This may be due to this new paradigm coming from, and still being restricted to, the realm of data scientists. However, it's essential that businesses don't underestimate those tools' UX design.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Intercom, Inc.

FEBRUARY 21, 2019

com as its head marketing guy in late 2017, having known that he wanted to be a CMO since the age of 10. If Yelp is for restaurant reviews, we’re that for software. But a lot of the time, it’s not until they’ve been burned once that they then realized the system they thought was transparent actually wasn’t.

Education 123

Education Reporting Tools User Testing Customer Experience 123

Gainsight

MAY 21, 2021

It was early Fall 2017 when I got a call from a former manager of mine who had just joined what he referred to as “a rocketship called Gainsight.”. His pitch was simple: “This technology is incredible and the culture is off the charts, but at the pace we’re adding customers, onboarding has gotten a bit too messy and complex.

Reporting Tools 52

Reporting Tools Data Visualization Feedback Software User Testing 52

Roadmunk

DECEMBER 21, 2017

A quick programming note: This is the last episode we will be releasing in 2017. So, if you have a small site—like a blog—and you’re never going to need that much space or storage, then in our opinion you don’t need to pay for it. We review feedback often. You should get to use Hotjar for free.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. I think bots are going to be a massive success as a technology. Bots are great at things that are suitable for computer calculations, like when your next bill is due. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

User Testing 101

User Testing Product Research Presentation Research Software 101