The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. we also face the question of how we will make digital technology truly accessible for everyone, regardless of their physical or cognitive abilities. A new emphasis has been placed on access to software for everyone.

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Research Software Data Visualization Software Review Technical Review 155

Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. If you work in technology or are only starting to learn about the field, these are the best podcasts on the topic of cybersecurity. Date of podcast launch: September 2017. Date of podcast launch: 2017.

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Antwak Blog

FEBRUARY 15, 2021

However, with technology being a greater part of everyday life, it is a must to know about cyber risks. If you work in technology or are only starting to learn about the field, these are the best podcasts on the topic of cybersecurity. Date of podcast launch: September 2017. Date of podcast launch: 2017. Website: [link].

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Technical Review Research Software Systems Review Software Review 52

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

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Research Software Feedback Software Analytic Tools Product Research 82

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

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Research Software UX Feedback Software User Testing 89

Modus Create

FEBRUARY 26, 2020

The graphics were drawn as SVG by Michael Tintiuc and run through a Node JS program, that Jay wrote, which converts the SVG data into coordinate data, C source code suitable for inclusion in the game. Even though the audio system of the Arduboy is rather limited in volume, music was an extremely high priority for Jay, our lead Music producer.

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Software Review Technical Review Data Visualization Systems Review 80

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. California is the home of technology and innovation. How Does Studio 22 Work With Clients?

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Intercom, Inc.

SEPTEMBER 30, 2021

Rebecca has a background in astrophysics and computer science and spent many of her formative years looking at gamma-ray bursts and supernovas, but eventually, eager to get into software and product design, she moved to San Francisco. Little Otter and its family-first approach, they believe, is the antithesis of that.

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Research Software Feedback Software Data Visualization Artificial Inteligence 223

Gainsight

OCTOBER 10, 2023

AI in Digital Customer Education Like most technology, the ways customer education teams can use AI are constantly growing. For example, if they fail a quiz more than 3 times, the AI-powered learning management system (LMS) can send them helpful content. There’s no question: AI is on fire. by 2028, up from $6.8b

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Education User Testing Reporting Tools Data Visualization 52

Intercom, Inc.

FEBRUARY 21, 2019

com’s CMO Ryan Bonnici believes software purchasing will continue to evolve into a more authentic selling and buying experience. com as its head marketing guy in late 2017, having known that he wanted to be a CMO since the age of 10. Building your business on software. Ryan joined G2.com Prior to G2.com, Short on time?

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Education Reporting Tools User Testing Customer Experience 123

Mind the Product

NOVEMBER 12, 2018

In December 2017, we launched our web app in over 100 languages. LQA is something of a cross-discipline, an extension of both localization and traditional software quality assurance (QA). QA is a fundamental step in the software development process – its goal is to make sure a piece of software works properly.

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Research Software User Testing Software Review Product Research 127

The Product Coalition

MAY 4, 2020

We had a look at common remote agile anti-patterns; we analyzed remote Retrospectives, Sprint Plannings as well as remote Sprint Reviews based on Liberating Structures. Source : Scrum Guide 2017. This eighth article now looks into supporting a distributed Development Team organizing a remote Daily Scrum.

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Reporting Tools Technical Review Customer Experience Systems Review 78

Gainsight

MAY 21, 2021

It was early Fall 2017 when I got a call from a former manager of mine who had just joined what he referred to as “a rocketship called Gainsight.”. His pitch was simple: “This technology is incredible and the culture is off the charts, but at the pace we’re adding customers, onboarding has gotten a bit too messy and complex.

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Mind the Product

SEPTEMBER 25, 2017

Over 90% of software companies are embedding some form of analytics in their applications – often for free, according to the 2017 State of Embedded Analytics Report from Logi Analytics. Likewise, they don’t want it to take over 24 hours to update the system when someone’s security rights change.

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Embedded Analytics Data Visualization Analytic Tools Reporting Tools 87

ProductBoard

MAY 10, 2017

Reading the Sirius Decisions 2017 Product Management Tools and Technology Study this morning , I was struck by their finding that we are on the cusp of a major shift in how product leaders manage their products. Maybe it was due to pride, or perhaps the myth of the lone wolf, genius product leader.

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UX Studio: Product Management

MARCH 5, 2021

A video game review mainly focuses on the storytelling, characters, graphics, and gameplay mechanic, but the user interface is only mentioned when it is critically bad. The UI, the menu system, and navigation within this system are defined by the gameplay’s actual complexity or even the nature of the storytelling.

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Research Software Customer Experience Systems Review User Testing 119

ProductPlan

SEPTEMBER 8, 2021

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. Amazon is a multinational technology company known worldwide as a mega e-commerce marketplace. Britannica.com ). to get a feature done.”.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Bryce York

NOVEMBER 27, 2016

Sustainable growth relies on consistency, rhythm and following a proven system. Let’s make 2017 a year of massive growth in your business! Problem : Activation friction with new users – 90% of registrants never downloaded the software. So be diligent and don’t spread your resources too thin!

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Research Software Analytic Tools Reporting Tools User Testing 52

Business of Software Conference

MARCH 27, 2019

Scott Berkun, author of The Dance Of The Possible, spoke at Business of Software Conference USA 2017 about how to unlock your creativity and pursue it in your workplace. Scott Berkun The Dance of the Possible BoS2017 from Business of Software Conference. We talk about building software – that comes from building.

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Mironov Consulting

JULY 5, 2016

I’ve recently talked with several companies that are spending $1M/year or more to build generic software that is very similar to commercially available products. A quick review of commercial (off-the-shelf) partner/reseller SaaS apps confirms that our needs are truly special, and our unique requirement is too important to ignore.

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Software Review User Testing Weak Development Team Customer Experience 78

The Product Coalition

SEPTEMBER 15, 2019

Everyone has their own code of ethics. Should there be a code of ethics for Product Managers? So maybe now is the perfect time to collectively create a Product Management Moral Code. Ethics seem to be something of a battle for big tech companies. We have a problem stepping away from the tech products we love.

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User Testing Technical Review Product Management Product Manager 60

StubHub

DECEMBER 13, 2018

In 2017, we were not as fast as we felt we could have been. This meant making it simpler for our developers to code across the globe. This lack of coordination between our different teams was causing a massive code base with plenty of tech debt. We needed to start transforming our tech and processes.

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Technical Review Customer Experience User Testing Software Review 53

freshtrax

JULY 23, 2019

World Population Review, 2019 ) ( Statistics Bureau Japan, 2019 ). World Population Review, 2019 ). OECD, 2017 ) ( DODA, 2018 ). of companies with 5 or fewer employees don’t have a dress code. 3% of companies with between 3,000 and 10,000 employees don’t have a dress code. ( Top 10 Japanese Tech Companies.

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User Testing Data Visualization Customer Feedback Product Research 88

Business of Software Conference

MAY 21, 2020

We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

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Technical Review Feedback Software Software Review Analytic Tools 52

Usersnap

FEBRUARY 19, 2019

Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth.

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Reporting Tools Feedback Software Data Visualization Crowdsource 76

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Technology changes, but people stay the same.

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User Testing Startups Technical Review Customer Experience 100

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time.

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Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

JULY 11, 2019

Move away from this concept and toward the idea of a flywheel instead: feeding energy back into the system instead of success rates diminishing over time. That team, to me, has gotten a lot more interesting over the last three or four years because of that explosion of automation technology. Speak the customer’s language.

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Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. I think bots are going to be a massive success as a technology. Bots are great at things that are suitable for computer calculations, like when your next bill is due. Short on time?

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User Testing Banking Customer Experience Technical Review 143

Intercom, Inc.

FEBRUARY 7, 2019

Three major changes in the past decade have changed the tech landscape: the evolution and maturity of the web browser, the use of SaaS tools in the workplace, and the opening up of APIs to the broader public. Google uses a system for goal-setting called OKRs. Because it was our system, we could be nimble in how we planned.

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Feedback Software Reporting Tools User Testing Data Visualization 171

Userpilot

APRIL 30, 2021

Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play. As a bonus, if you want to build a mobile version of your product, they can help you code that app as well.

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Research Software Marketing Technical Advisors Customer Experience 98

Alchemer Mobile

OCTOBER 9, 2018

So it’s App Store reviews, it’s direct customer feedback through a customer feedback link. So we talk directly to the customers as they experience the installation of the security system and then take out a lot of that information back into the product organization and adjust feature sets accordingly based on that firsthand data.

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User Testing Customer Feedback Customer Experience Feedback Software 150

Alty

FEBRUARY 16, 2017

I mean without restoring to patronizing or using tech-heavy jargon you don’t quite “get”. The Tech Details. Android vs. iOS Development: Trends for 2017 (here we talk about advantages and disadvantages of pursuing each platform). Rating/reviews for a ride. Or do you have a mobile-first business strategy? Fare calculator.

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Research Software User Testing Technical Review Data Visualization 50

The Product Coalition

OCTOBER 23, 2019

In an attempt to provide a seamless experience to the customer on a variety of devices, companies need to find the sweet spot between investing heaps of money in tons of code for all platforms and focusing on platforms that will fuel the customer experience best. Unlike many other industries, travel can inspire people.

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Reporting Tools Travel Data Visualization Research Software 60

Intercom, Inc.

OCTOBER 5, 2022

Over the years, she worked in jobs such as Engineering Director at Etsy and VP of Engineering at Kickstarter, growing emerging tech leaders, demystifying public speaking , and championing engineering management. And since then, I have been trying to support managers and leaders, usually in the tech industry, as they support their teams.

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Leadership Feedback Software Weak Development Team Management 118

The Product Coalition

JUNE 25, 2019

Exploring Agility in Distributed Information Systems Development Teams: An Interpretive Study in an Offshoring Context. It has to do with the team members, the team culture, the technology, and the processes employed by the group. Summary Most studies I reviewed showed that there are hurdles to remote/distributed teams.

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Weak Development Team Research Software Customer Experience Leadership 85

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. Technology changes, but people stay the same.

User Testing 40

User Testing Startups Technical Review Customer Experience 40