Intercom, Inc.

APRIL 22, 2021

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. What’s the right way to do this in your company? Solving the puzzle.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

eG Innovations

FEBRUARY 25, 2019

From the 2018 Migration Survey conducted by eG Innovations, some interesting statistics surfaced: 59% of 795 Citrix professionals voted that slow logons were the number one problem for them. Default settings in the operating system are not the best. may be something you want to review for more details. Windows 2016. See [link].

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization Systems Review 63

Userzoom

MARCH 28, 2018

On 15th March 2018, UserZoom hosted Better UX London 2018, a day-long conference bringing some of the brightest UX talent and dazzling UX innovators together in one room. He’s also soon to release User Experience Revolution and runs the award winning user experience blog and podcast Boagworld. Paul: Oh, absolutely.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Not because of the product itself – but how it was positioned on the market. If you’re wondering where’s SaaS?

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

Usersnap

JUNE 30, 2022

Your team, users, and metrics must positively influence your business if you want to see growth. Check out this blog if you need more information on how to get the right product features on your roadmap. For product-led growth to work, you have to work together to transition your company to a place where product-led growth can thrive.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Both landscapes are increasingly competitive and it’s little wonder that 63% of marketing executives have rated lead generation as their biggest challenges in 2018. Promote it.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Coalition

FEBRUARY 6, 2020

User expectations and pressure on companies have increased: they must be present in multiple channels, generate personalized content and positive user experiences in each of these channels. This is followed by lead generation and the formation of positive user experience. Build a multi-channel personalized communication system.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Intercom, Inc.

JULY 21, 2022

Rachel now leads the marketing team at Notion, but back then, in 2018, Rachel was head of growth marketing at Slack. We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. That was the question posed to Rachel Hepworth.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

NOVEMBER 23, 2022

Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems. I think you were first on back in 2018. And today’s guest knows just how much it takes to make it work.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Userpilot

JULY 8, 2020

We’ve talked a lot about ‘Aha’ moments here on the Userpilot blog. In this chart, for example, you can see that for March 2018 starters, a big retention problem occurs in month 6. That seems to be happening for more recent cohorts at around the same time: April 2018 cohort – month 4 is August. Define ‘Activation’.

Onboarding KPIs 89

Onboarding KPIs User Testing Customer Experience Analytic Tools 89

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. We lost some of our functionality as a tool due to API changes. Easier than if you’re less profitable.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. But in 2018 there’ve been some big changes in the social media landscape. We lost some of our functionality as a tool due to API changes. Easier than if you’re less profitable.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Modus Create

MARCH 8, 2020

This is a positive trend and something to celebrate. I needed to do research and found out that while Modus was not well-known at the time, it had great reviews in Glassdoor, blogs from those who were going to interview me, and a culture of teaching and learning. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Usersnap

JULY 26, 2020

With each difference, I would review and decide, based on the test, whether the result was a true failure or defect. Some defects get fixed, other defects are low enough impact that they are just noted and left in the system. Sometimes it’s called system testing. Shows you the usability of your system. White-box testing.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

UX Studio: Product Management

JULY 29, 2020

In most cases, however, we are only expected to deliver proven and tested design assets to developers in the form of a design system and sophisticated user flows. Time to build The Process that if we follow diligently will make sure that our goals will be achieved and success starts rolling in. The team is aligned.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. We had a really good positive relationship. So of course we need management here. Don’t wait.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Userpilot

JULY 23, 2020

So, in this blog we’ll show you how to keep your customers happy with a targeted retention strategy. That means more revenue, more opportunities to upsell more services to them and more referrals from word of mouth and positive reviews. So, this is where a Customer Health Score system can come in handy. Congratulations!

Research Software 95

Research Software Feedback Software Strategy Marketing 95

The Product Coalition

MAY 25, 2018

Upcoming Hands-on Agile Webinars Save the dates: On May 22nd, 2018 , the fourth webinar will address Agile Failure Patterns in organizations. On June 5th, 2018 , the fifth webinar will address Sprint planning anti-patterns ?? Keep your documentation outside your ticket system because it doesn’t belong in there. up to 50 times?—?your

Webinar 60

Webinar Agile Product Research Customer Experience 60

Andrew Chen

NOVEMBER 1, 2018

My journey took a while too: 10 years in the Bay Area (and blogging, building my network, etc). I started my blog originally to write down everything I was learning. As of early 2018, when I had presented this, these were some of the companies that had growth titles or formal growth teams). 100+ hours of interviewing and prep.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111