article thumbnail

Mobile Customer Response Rates Grew by 20% Last Year: New Data from our 2018 Benchmark Report

Alchemer Mobile

They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. In 2018, companies reached out to 25% of their customer base ; on Android, the rate was 21% while on iOS, it was 28%. As such, it’s not enough for companies to send communication into a vacuum.

article thumbnail

Predictive Analytics in Healthcare

Reveal

Reveal Embedded Analytics. Many times, they have faced limitations only due to the fact that they are living and breathing human beings; and there’s only so much that they can do with their time, energy, information, and resources available to them. Real-time, accurate insights that can impact patients are extremely important.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Quantum UX Research

UX Planet

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. We will argue that quantum computing and AI have the potential to elevate user research to new levels of accuracy, efficiency, and insight.

article thumbnail

How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy. Intercom is a data processor, and we take the utmost care with any data we touch. Expiry and deletion.

article thumbnail

The Future of Digital Health: Realities vs Opportunities

The Product Coalition

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. The multifaceted service platform is the solution to the industry’s key challenges. Exploring the current ever-evolving digital health landscape 1.

article thumbnail

Tools to Collect More Mobile Customer Feedback

Alchemer Mobile

As a product manager, you’re probably on the other end, watching the app user analytics roll in, wondering why shopping cart abandonment has suddenly spiked. When you have the right feedback system in place and a clear customer journey map , you can quickly prompt mobile app customers at the right time and place.

article thumbnail

Will AI Increase the Reach of BI and Analytics?

Birst BI

These adoption rates include all the users of the BI system – administrators who manage the system, analysts who build reports, and business users who consume reports for better decision making. This underutilization ignores employees outside the BI system who could be using valuable data to make better decisions.