2018 Research Software Testing Weak Development Team 
Intercom, Inc.
DECEMBER 12, 2018
Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.
Intercom, Inc.
OCTOBER 13, 2020
At Intercom, we have taken advantage of these technologies relatively early. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? A complex system that works is invariably found to have evolved from a simple system that worked”.
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Intercom, Inc.
DECEMBER 19, 2018
Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. Here is our collection of the Inside Intercom highlights from 2018. The best of the blog.
Mind the Product
OCTOBER 22, 2018
Here’s what we heard: Martin Eriksson at #mtpcon London 2018. We work with developers, user researchers, data scientists and a host of other experts every day – so it’s only natural that we feel like the dumbest people in the room. Kim Goodwin at #mtpcon London 2018. Roan Lavery at #mtpcon London 2018.
Userzoom
APRIL 17, 2018
From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”.
The Product Coalition
FEBRUARY 6, 2020
After all, when you know exactly what metrics are growing, what market leaders are betting on, how and what budgets are spent, what marketing solutions are chosen, what practices should be implemented and what to focus on in the near future, life becomes better. We hope this material will help you feel more confident in the coming year.
Modus Create
MARCH 6, 2020
With the relentless pace of innovation using Lean software development, we’ve seen an explosion in the use of serverless technologies with a mantra of “NoOps.” Research has shown teams implementing modern DevOps practices are significantly higher performing than those who don’t. Both are open source.
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