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The Key for Company Growth in 2019

The Product Coalition

Even if you work for a company that is a house-hold name , you probably have heard inner rumblings on how to implement more effective strategies to reach a wider market and attract new users. There are a number of different marketing methods that businesses are turning to in 2019. Attention Please! Have any comments?

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Customer Success Blog Posts and Webinars You Can’t Live Without

Gainsight

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. Click here to read the blog. Click here to read the blog. This blog post covers the six metrics every Customer Success professional needs to know.

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The Ultimate Conversation Design Course Guide

UX Planet

In the first listicle of its kind, Polina Cherkashyna , one of the three co-founders of VTG, published the 2019 guide of conversation design courses (which has since been deprecated). Inga’s list in particular was the Medium blog post I would reference multiple times a week. Find it at this referral link.

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The Customer Support Blog Post – Music to Our Eyes

Business of Software Conference

As long time followers of Business of Software will know, apart from Lemmy, we believe that Mr Richard Paul Astley , is one of the greatest musicians of all time. I’ve changed some details – removed name of company and support guy and for the record, they ended up solving the problem in the end. How many can you spot?

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Bottoms Up With OKRs | Whitney O’Banner, Medium | BoS USA 2019

Business of Software Conference

Whitney O’Banner (Software Engineering Manager, Medium) – Bottoms Up With OKRs from Business of Software Conference. My name is Whitney. The year 1999 and a guy named John borrowed from a guy named Andy this goal setting methodology called OKRs. Video, Slides, Sketch Notes, and Transcript below.

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The ultimate guide to willingness-to-pay

Lenny Rachitsky

At Irrational Labs , we surveyed 60 software companies to reflect on their experience with pricing studies. This changed in 2023, when Randy Gao, Simon Huang, and Minah Jung comprehensively reviewed the top methods , combining insights from dozens of papers to make sense of WTP. Pricing is one of the biggest levers to growth.

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Create a Conference Proposal the Conference Wants and Accepts, Part 5: Write Your Bio

Johanna Rothman

She blogs on jrothman.com and createadaptablelife.com and writes columns around the web. Here's how to dissect that bio: In Line 1, I use my first name because I want people to connect with me , as a human being. As for certifications, as I write this in 2019, the agile community has too many framework battles.