Userpilot

MAY 1, 2024

Lenny ’s N ewsletter: Top 5 recommendations Started in 2019 as an experiment, Lenny’s Newsletter now has over 670,000 subscribers. Differentiating your product – Lenny shares 7 ways companies can differentiate their products, including focusing on affordability, product quality, niche markets , and more.

Feedback Software 75

Feedback Software Analytic Tools User Testing Customer Feedback 75

The Product Coalition

SEPTEMBER 3, 2019

We also looked at long term business impact vs short term business impact to see if our quick wins and differentiating solutions rang true. Our customers do not differentiate between channels, and now neither will we.” The rules of ideation included: quantity over quality; defer judgement; show don’t tell and embrace the impossible.

User Testing 60

User Testing UX Product Research Technical Review 60

The Product Coalition

JANUARY 14, 2021

See Larry Keeley’s 2019 breakdown at Better By Design’s CEO Summit. Basic customer service, your product functioning 24/7, or goods showing up on time are NOT differentiators, but rather the price you need to pay to be considered alive. Side Note: Want a masterclass in the 10 Types of Innovation Framework before jumping in?

Product Research 104

Product Research Differentiation User Testing Customer Experience 104

Product Management University

OCTOBER 30, 2019

The B2B Product Manager Magazine October 2019 is now available. How To Differentiate Your Product When Competitors Solve the Same Problems. Short and to-the-point tips for positioning greater value, differentiation and generating more revenue from existing products. Enjoy the B2B Product Manager Magazine October 2019.

Magazine 20

Magazine B2B Product Management Product Manager 20

Andrew Chen

MAY 28, 2019

After this analysis, I’m looking for really differentiated verticals of audio. Without further adieu, here’s the a16z consumer team’s definitive analysis of the podcast ecosystem in 2019. The Podcast Ecosystem in 2019. Americans listening weekly to podcasts grew from 7% in 2013 to 22% in 2019. Thanks, Andrew. Of cars!’”.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Alchemer Mobile

JULY 11, 2019

mobile apps in the Apple App Store as of February 2019. According to 280 Group research and our experience working with product managers for over 20 years, you must become an expert on what your customers really need and how you can differentiate your product from the competition. Sounds simple, right?

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

Intercom, Inc.

SEPTEMBER 22, 2020

Gartner’s 2019 Hype Cycle for Digital Marketing and Advertising echoes this sentiment. When Garner explored which technologies drove the most value for marketers in 2019, the strategies dominating the top of the curve revolved around creating an unparalleled customer experience fueled by a modern business messenger.

Inbound 211

Inbound Outbound Reporting Tools Customer Experience 211

The Product Coalition

SEPTEMBER 5, 2022

In the year of 2019, before the world went ‘ bananas ’, I met what would become the backbone of my prioritization mindset?—? If you prefer video, you can watch her excellent presentation at Mind the Product 2019. For the competitor case, maybe it’s acting on the gap between the two of you, or doubling down on your differentials.

Product Research 112

Product Research Software Review Data Visualization User Testing 112

Product Management University

SEPTEMBER 24, 2019

1. “It’s Impossible to Differentiate Every Product.”. ATLANTA , GA | November 20, 2019 | Register by 10/11 to save $100 | Code ATL100. ORANGE COUNTY , CA | December 10, 2019 | Register by 11/1 to save $100 | Code OC100. And the bigger your portfolio gets, the harder it is to do. Here’s the thing.

Positioning 113

Positioning Customer Experience Differentiation B2B 113

The Product Coalition

JANUARY 12, 2022

The brief background, in the beginning, might have given an idea for solving the differentiation strategy cases. Tips & Tactics: The case is a differentiation strategy hence simply defining some random strategies, new personas, use cases, and boiling them down to feature prioritization will not demonstrate your tactical skills.

Research Software 156

Research Software Technical Review Strategy Product Research 156

Gainsight

MAY 8, 2019

In the case of Gainsight PX vs. Pendo, this is another important differentiation. At the end of the day, you’re going to have to decide if every point I just made is based on facts, or if I just secretly really enjoy blogging about competitive differentiation in the product experience category. Pendo: The Consensus.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Business of Software Conference

MAY 21, 2020

Other organisations, like Google, offer fantastic learning opportunities and growth progression and we believe that most NGOs will also try to differentiate on their organisational purpose. So here are some stats that we pull together based on a three month period from December 2018 to February 2019. Unsubscribe anytime.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Userpilot

MARCH 29, 2024

This leads to improved brand awareness and differentiation from other brands. Differentiation : Inventive and engaging experiences help you stand out from the competition by showcasing your brand personality and values in a unique and memorable way. Brand activation campaigns help you build an emotional connection with your audience.

Branding 84

Branding Analytic Tools Feedback Software User Testing 84

Business of Software Conference

JANUARY 16, 2020

Sometimes it takes a system design engineer and some cat gifs to really help you see what you’re doing and this funny and informative talk from Boston in 2019 has both! April Dunford, Founder, Ambient Strategy. Which means you have to start with competitive alternatives. Unsubscribe anytime. We will never sell your email address.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Userpilot

APRIL 8, 2022

Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. Differentiating from the competition. When you’re fighting for a piece of the pie, differentiating yourself from the competition is crucial. What is Product-Market fit?

User Testing 89

User Testing Feedback Software Research Software Product Marketing 89

Business of Software Conference

JULY 6, 2020

There’s no differentiating between the two as a founder. The post Busting Myths About Building A Company | BoS USA 2019 appeared first on Business of Software USA. You know someone calls you or e-mails you at 12:00 p.m. or 12:00 a.m. And with this new company what I’ve realized is all that doesn’t matter.

Healthcare 52

Healthcare User Testing Customer Experience Analytic Tools 52

Intercom, Inc.

FEBRUARY 6, 2020

In 2019 research firm IDC found them to deliver 869% ROI (??) Turning a sales objection into a unique differentiator. Rather than shying away from the marketplace, she embraced it as Udemy for Business’ unique differentiator. What started off as little more than an experiment has paid dividends.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Userzoom

APRIL 23, 2020

McKinsey & Company released The Business Value of Design in 2018, Gartner has How a Test-and-Learn Culture Improves Customer Experience from 2018, and Forester wrote High-Impact Research: The Ingredients For An Effective UX And Design Research Practice in 2019. In 2019 this number has risen to 70%, which is promising.

Webinar 83

Webinar Product Research User Testing UX 83

Centercode

NOVEMBER 14, 2019

In March 2019, a report from the Motion Picture Association of America noted that video streaming subscriptions surpassed cable television for the first time in 2019, with a 27 percent jump from 2017. Companies are scrambling to stay with the pack as video streaming services become the new normal for consumers.

Reporting Tools 63

Reporting Tools User Testing Telecommunications Research Software 63

The Product Coalition

OCTOBER 28, 2019

Groupon and CarMax Discuss Mobile and Digital Product Strategy at the Open Mobile & Digital Experience Summit (Nov 7–8, San Francisco) In 2019, an exemplary customer experience strategy will be the difference between your brand and your closest competitor. How is Groupon differing their mobile experience for 2019?

Product Strategy 60

Product Strategy Strategy Customer Experience Finance 60

Userzoom

DECEMBER 11, 2019

This may even become a competitive differentiator. ” As evidenced in the UserZoom State of UX in the Enterprise 2019 report , the combined challenges of embedding research in the product lifecycle and the significant increase in demand for research means hiring some more researchers is not going to be the answer.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Userzoom

NOVEMBER 18, 2019

The results, as featured in our 2019 State of UX in the Enterprise survey , are a revealing array of common challenges and trends. 29% of enterprises have a VP of Design of Chief Experience Officer in 2019 , up from 21% in 2018. 70% of CEOs now see UX and CX as a competitive differentiator, however budgets are remaining stagnant.

User Testing 91

User Testing Product Research UX Data Visualization 91

Alchemer Mobile

JULY 16, 2019

Over 80 percent of organizations expect to compete mainly based on CX in 2019 ( Gartner ). So, how do you differentiate your offering from the sea of competition? Endearing : These are the three aspects of in-app CX that differentiate a great CX from a good one, like the app for the brand “ Calm.” Closing Thoughts.

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Gainsight

JULY 11, 2019

They’re no longer differentiators. Perhaps your company is an increasingly rare specimen with truly differentiated product capabilities. But is your prospect able to see that your features are indeed differentiated from all the other SaaS products like yours? How can you compete, differentiate and win?

Strategy 45

Strategy Technical Review Customer Experience B2B 45

Gainsight

JULY 11, 2023

We gained instant recognition from customer education luminaries who appreciated our refreshing and differentiated narrative in the market. After we completed the acquisition, I showed Nick Northpass’ 2019 Series A investor deck listing Gainsight as a top strategic exit possibility.

Education 40

Education Vision Customer Experience Differentiation 40

Pragmatic Marketing

MAY 25, 2020

The overall strategies involved differentiation through diversifying, adding, modifying or incenting customers. The number of Zoom’s active daily users (DAUs) has jumped from 10 million in December 2019 to more than 300 million in April 2020. Porter’s Five Forces in action became apparent.

Framework 91

Framework Government Entertainment Consulting 91

Pragmatic Marketing

MAY 25, 2020

The overall strategies involved differentiation through diversifying, adding, modifying or incenting customers. The number of Zoom’s active daily users (DAUs) has jumped from 10 million in December 2019 to more than 300 million in April 2020. Porter’s Five Forces in action became apparent.

Framework 91

Framework Government Entertainment Consulting 91

The Product Coalition

JULY 28, 2020

Therein lie the power and differentiation of Media products! In 2019 it was again licensed by Netflix to globally distribute the series. To fully appreciate this phenomenon, consider products that are not media products. A car or soap or a table or a chair. Would any of these product value increase 400% with no effort in 4 years?

Customer Experience 78

Customer Experience Data Visualization Differentiation Books 78

Mind the Product

MAY 5, 2020

In fact, UseableNet’s 2019 midyear update on ADA Website and Mobile App Accessibility indicates that in 2019, there was a web-related lawsuit every working hour. For many organisations, this could provide a key differential for millions of loyal customers. ” Sadly, Jonathan’s not wrong. Drives innovation.

Reporting Tools 112

Reporting Tools Research Software Product Management Product Manager 112

Department of Product

MAY 22, 2020

In November 2019, Adobe shipped the iPad version of Photoshop. by definition, it won’t please everyone (and if it’s a reimagination of a 30yr old popular/global product, will displease many) pic.twitter.com/LaJ6oJlwcD — scott belsky (@scottbelsky) November 7, 2019 The feedback on the first version of the app was brutal. You guessed it.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Mind the Product

MAY 6, 2020

In September 2019 we began a new project for Moorfields Eye Charity in London, a charity that funds research, education and care to make a difference to the lives of people with sight loss. We were also able to identify content opportunities that would help to differentiate the new site from other information sources.

User Testing 93

User Testing Data Visualization Product Research Research Software 93

freshtrax

NOVEMBER 26, 2019

Source: “Bridal Fact-Finding Investigation 2019” by Bridal Research Group). It had over 100 million subscribers in January 2019. Married couples who have met through dating services. Source: Recruit, Bridal Research Group ). Online dating services are taking the lead in the dating industry. All values are estimates.

Research Software 115

Research Software Government User Testing Data Visualization 115

UX Studio

MAY 30, 2023

Given all that, reliable brands are more likely to differentiate themselves and earn customer loyalty. A 2019 study by Sprout Social found that 73% of US consumers are willing to pay more for products that are fully transparent. Additionally, society is paying more attention to a brand’s reputation.

UX 96

UX Reporting Tools Research Software Data Visualization 96

Reveal

AUGUST 15, 2022

In this article, we will compare features, integration options, pricing, and more, so you can understand how Reveal and Logi Analytics stack up against each other in order to differentiate the solution that will best answer your business needs. In the same year, they also bought two other embedded products- Izenda and Exago.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Usersnap

JULY 16, 2021

Such differentiation applies to any combo of Google fans or prospects. Google’s initial success proved familiar templates can differentiate through minutia; simplicity and brightness in their case. As the 2019 primer from UX Trends mentions in its “process” section, methodology is a good guideline.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

BrainStation Product Management

FEBRUARY 28, 2019

According to BrainStation’s 2019 Digital Skills Survey , 88 percent of Product Managers polled began their careers in a different field, a number higher than any other discipline. Still, experts are emphasizing a shift away from the differentiation between “hard” and “soft” skills. Personal Skills Are Essential for Product Managers.

Technical Advisors 70

Technical Advisors Reporting Tools Analytic Tools Product Research 70

BrainStation Product Management

AUGUST 7, 2019

Lifelong education is a reality for Product Managers – in fact, BrainStation’s 2019 Digital Skills Survey found that more than 66 percent of product professionals participate in workshops, online courses, and in-person courses to stay on top of a profession that keeps changing. Really, this is where you go to learn from the best.

User Testing 63

User Testing Research Software Product Research Product Management 63